“Highly recommended - I couldn't fault them. Ben was incredibly helpful and generous with his time in providing the initial quote and in discussing potential options. Mac was super professional, efficient and tidy in carrying out the work. The whole team are super friendly and the communication throughout was top notch. I wouldn't hesitate to have them back for future work.”
Public evidence profile · Checked May 2026
Ben Coulter Electrical Ltd
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 4.9 from 393 reviews
- 21 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader393 reviews · 4.9 avg
Highlights
“Great job and good advice, thank you”
“Very grateful to Ben's team, who helped us out after a roof leak damaged ceiling lighting in our utility room, and then tested everything throughout the house. We'll be having them back to sort out a couple of minor things that need correcting.”
Detailed reviews
These are the individual reviews we hold for Ben Coulter Electrical Ltd, including the highlights above. The 393 headline total is the review volume reported across public review sources.
Ben and Mac communicated excellently throughout, were very reliable and completed the work to a high standard. I have used Ben's services on two separate ocassions and would recommend him to others.
Excellent service from Ben and Jack. They responded quickly to an urgent request for work to be carried out, did a first class job, and at a very reasonable rate. Ben took the time to answer my questions and give valuable advice on the best way forward. Jack did a totally professional job and was friendly, helpful and very tidy. I would definitely recommend them
Really happy with Ben and his team. They were really helpful and did a great job. I would thoroughly recommend them.
Ben was recommended by friend and their recommendation proved to be correct and Ben preformed well and delivered high quality work.
Ben's team did a good job of installing a storge heater. Polite, courteous and tidy.
Read the other 10 detailed reviews on this pageShow fewer reviews
I’ve used Ben Coulter a number of times, with this last visit to install new mains wired smoke alarms. All the team are always polite, efficient and as an added bonus are exceptional in their post work clean-up. Wouldn’t hesitate to recommend.
Ben was really helpful when sorting out what needed fixing and with the best solutions for a quote. Quick response and really friendly. Will definitely be using his company again. Highly recommend
Socket was fixed quickly and professionally! Would recommend these guys for any electrical work. They also gave me advice on another job while they were there. Quality service!
Great service from start to finish, great communication, great work ethic, would highly recommend.
I needed 3 smoke and 1 heat detectors replaced. Ben helpfully explained the options and was able to schedule the work promptly. Mac arrived on time, did all the work and tidied up afterwards. He talked me through all the changes. I'm really happy with the work and how professional the team are.
Ben provided a quick quote for three jobs that we needed done, booked a date to do the work, and stuck to it. Mac arrived on time, was polite, professional and did a great job – checking what we wanted done, and explaining the work after he had done it. Very happy with the finished work and the level of service. Great job – thank you.
We've used Ben Coulter Electrical a few times, once for an electrical inspection before the purchase of a house and a second time for the remedial work that was recommended. Throughout we have been impressed with the speedy communication, fair quoted prices and the level of work that was provided. All of the employees we dealt with as well were extremely polite, courteous and helpful. We had researched a few electricians in the area before choosing Ben Coulter Electrical, and we're delighted with the choice we made. If you need an electrician and you're in the area Ben Coulter services then they should be your first choice.
Power shower replacement and rewiring a new shower circuit. All electricians involved were very helpful through the process.
Couldn’t recommend these guys highly enough. Great team, good communication fr Ben. They started work with us last August and have supported our house refurb ever since. Mac and Ethan always polite and friendly and most of all clean in what could have been a pretty filthy job.
Great communication, on time, very helpful, knowledgable and got the work done to perfection. Friendly and professional
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on TrustATrader. Analysis updated 17 Aug 2026.
Customers who keep coming back: “I have used Ben's services on two separate ocassions” · TrustATrader, 23 Dec 2025
Respectful and tidy in your home: “All the team are always polite, efficient and as an added bonus are exceptional in their post work clean-up.” · TrustATrader, 13 Oct 2025
“Mac arrived on time, was polite, professional and did a great job” · TrustATrader, 8 Sept 2025
“The electrician was on time, did a careful job, and left no mess.” · TrustATrader, 16 Dec 2024
“Jack came this morning right on time and was so nice.” · TrustATrader, 28 Apr 2023
“The whole team are super friendly and the communication throughout was top notch.” · TrustATrader, 16 Apr 2026
“Ben helpfully explained the options and was able to schedule the work promptly.” · TrustATrader, 10 Sept 2025
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
We are a small, friendly and reliable team of NICEIC Approved electricians. We are based in Letchworth, Herts, and we can help with all your domestic,...
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: emergency lighting
- Established: 1999 (27 years in business)
- Experience they state: 29 years
- Team: small, friendly and reliable team
Accreditations it displays. Confirm each is current on the official register before you hire:
- NICEIC · verify (opens in new tab)
- City & Guilds qualified · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerIn England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.
Want an extra legitimacy check? Run the Cowboy Checker on Ben Coulter Electrical Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Steadily reviewed21 reviews in the last 12 months, in line with their long-term review pace of about 27 a year.
How long they've really been tradingThey state they've been established since 1999, but the earliest independent source we can find is 2011. Worth asking them about the gap.
They say, established1999First public review2011Website online since2015
Good to know
Common questions about Ben Coulter Electrical Ltd
Is Ben Coulter Electrical Ltd a legitimate business?
Ben Coulter Electrical Ltd has 393 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Ben Coulter Electrical Ltd?
Ben Coulter Electrical Ltd has 393 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Ben Coulter Electrical Ltd's reviews are genuine?
Ben Coulter Electrical Ltd's 393 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Ben Coulter Electrical Ltd had recent public reviews?
Ben Coulter Electrical Ltd has 21 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Ben Coulter Electrical Ltd qualified and accredited?
We hold 1 independently sourced credential for Ben Coulter Electrical Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was Ben Coulter Electrical Ltd's website registered?
Ben Coulter Electrical Ltd's website has been online since 2015, according to the public domain registry. This dates the website, not necessarily when the business began trading.