“We would highly recommend his services.” · Checkatrade, 9 Jan 2026
“His work was also to a very high standard” · Checkatrade, 8 Jun 2025
“Dean is very professional and has a real eye for detail with his tiling.” · Checkatrade, 22 Sept 2024
Public evidence profile
Bespoke Plumbing Services
No Trust Score yet
- Rated 5.0 from 81 reviews
- 7 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
Recurring themes from 78 customer reviews on Checkatrade.
Respectful and tidy in your home: “Mess and disruption were kept to a minimum and rubbish cleared and removed at the end of each day.” · Checkatrade, 3 Nov 2023
“From the initial contact, communication was clear, prompt, and professional.” · Checkatrade, 31 Mar 2026
“Dean was great from the first communication, everything was clear” · Checkatrade, 28 Jan 2025
“Everything from start to finish was stress free, smooth running and we could always get in touch with Dean” · Checkatrade, 22 Sept 2024
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade81 reviews · 5.0 avg
Highlights
“Exceptional work and experience from start to finish. Dean is punctual, reliable, attentive and you can trust him 100%. From the initial contact, communication was clear, prompt, and professional. Dean listened to our wishes, answered all of our questions, and provided a transparent, itemised quote with no hidden costs - in fact, it was the most thorough and detailed quote we’ve ever received. Dean has gone above and beyond for us repeatedly & we couldn’t be more thankful for his hard work and continued support - nor recommend him enough!! We only wish we could clone him for other trades!”
“I was very pleased with the work Dean carried out for us. Dean is very experienced in installing bathrooms and toilets which shows in his expertise.”
“I contacted Bespoke plumbing due to the excellent reviews on Which Trader, I asked them to renew my mum’s bathroom sanitary ware and floor. The whole process was seamless from getting a quote to completion of the work. All appointments made were kept and the work has been completed to a high standard. Going forward any Bathroom work I need done I shall be using this company. Thanks, a satisfied customer.”
Detailed reviews
These are the individual reviews we hold for Bespoke Plumbing Services, including the highlights above. The 81 headline total is the review volume reported across public review sources.
Verified by CheckatradeFull bathroom renovation
Dean was helpful and informative from start to finish. He clearly wanted us to be happy with the finished product and nothing was too much trouble. Dean ripped out the old bathroom, re-tiled, completed pipework and fitted a new suit including a large shower. Although it was a disruptive job, Dean kept everything neat and tidy. We're very happy with the overall finish of the bathroom and wouldn't hesitate in using Dean again.
Verified by CheckatradeQuality bathroom installation - excellent service
We engaged Bespoke Plumbing to upgrade our family bathroom - from bath only to bath & digital shower, new floor, ventilator fan, fixing broken tiles and painting. In addition, the ask was to tidy our ensuite by replacing broken sealant and painting. We are very happy with the result and quality work delivered by Dean. The bathrooms look great and exactly the way we wanted them. Dean was communicative and friendly, working around our schedule where needed. Dean stood out by pro-actively suggesting solutions and being mindful of our budget. He was extremely helpful and professional throughout
Verified by Checkatrade
Needed our bathroom in our new house to be made accessible. The work was carried out quickly and efficiently. Was also very flexible when I had a procedure which did limit one of the work days Beyond happy with the results. Definitely recommend
Verified by CheckatradeComplete bathroom transformation
Dean did a complete bathroom renovation for us, including removal, fitting and hooking up the new works. His experience really shone through compared to other plumbers we got estimates from as he was able to architect and and bring to life a solution to a tricky problem: we needed a shower in a very small bathroom that did not have space for one but with his suggestion of erecting a false wall we were able to have it. This wasn't even recognised as an option by other plumbers. His work was also to a very high standard - for example the tiling was done beautifully. His comms were also very good
Verified by CheckatradeShower room and cloakroom re-fit and freshen up
Dean re-furbished a shower room and cloakroom for us, with new tiled floors as wells as the replacement of towel rails and bi-fold shower door. All done to a very high standard for a very pleased customer. Hoping to use Bespoke Plumbing again in the future
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by CheckatradeBathroom fitting, advice and guidance
Dean was great from the first communication, everything was clear and he provided guidance where we needed it. The quote was thorough and fair, and gave us options. When Dean was here he was professional, friendly and helpful. I have already recommended him to family, and will continue to do so. I'm so glad that I found this company to help us, and the work he did was top drawer. Very happy customer and so glad to get rid of the old angled shower bath.
Verified by CheckatradeEn Suite taking out old and fitting new
Dean was absolutely brilliant at his job. He helped us with choosing the right fixtures and fittings we wanted. He then did everything from there.We didn't have to do anything. He sorted everything out.He worked non stop. We completely trusted him in our house while we were at work.He is a nice ,friendly man and we would not hesitate to recommend him to family and friends
Verified by CheckatradeBathroom refit and design
We are so happy with the finished work, Dean worked hard and went that extra mile to ensure we have an amazing bathroom. We needed a walk in shower fitted into our bathroom for our disabled daughter and Dean transformed our bathroom to allow this and coped with us needing a bathroom daily. The job has been finished to such a high standard and included tiling and all fitting and plumbing. He took time before the job started to talk us through our options and choose the right fittings for what we needed Everyday he arrived happy and worked throughout. Thank you
Verified by CheckatradeBathroom renovation
Dean was very thorough from start to finish. From his detailed quotation it was evident he pays attention to detail. Dean took his time to explain different options to us and pros and cons of different options. Workmanship is excellent and Dean kept the place nice and clean after he finished everything. I would highly recommend Dean.
Verified by Checkatrade
We are thrilled with the bathroom renovations Dean recently carried out for us. Everything from start to finish was stress free, smooth running and we could always get in touch with Dean if we had any questions. Dean is very professional and has a real eye for detail with his tiling. He always made sure to keep everything tidy too. We couldn't be happier with his work and now have the bathroom of dreams. Thank you again!
Verified by CheckatradeNew shower enclosure and more
Dean installed a new shower enclosure and flooring, working around some existing items which were to remain. Professional job and excellent communication.
Verified by CheckatradeFix a toilet problem
Dean installed our bathroom suite a few years ago so when we had a problem with the toilet I called Dean to have a look he found what was wrong and got the parts and fixed the issue. I would recommend Dean and Bespoke plumbing for he’s excellent workmanship ( and the benefit for us he is local)
Verified by CheckatradeChanging a bathroom into a shower room
Dean did a fantastic job from start to finish. His quote was thorough and meticulous. He provided a comprehensive product list and advised on which items would be most suitable. He took delivery and checked each item for damage. He discussed progress and sent photos when I was not able to be there in person. He was patient and funny. His tiling skills are outstanding.
Verified by CheckatradeBathroom fitting
I cannot praise Bespoke Plumbing and heating services highly enough. Dean who owns the business was professional in every way and carried out all works from top to bottom, removal of all old fittings, fitting new shower, sink and toilet and tiling walls, new ceiling and fitting lights etc to the highest standard and with minimum disruption. I was kept fully updated of costs and any issues that were discoverede during the process. Dean provided a comprehensive pre works assessment and discussed with us every detail and gave great advice. In short - HIGHLY RECOMMENDED
Verified by CheckatradeBathroom refurb
From our first meeting 10 years ago we were very impressed with Dean and his workman ship re the installation of our bathroom at our old house that we new he was the only one we wanted to do the work at our new house. He emailed a very detailed estimate, every single item of work being carried out was covered. His help with explaining the different options of sanitary ware and the pro and cons made our choices much easier. The result was a fantastic new bathroom that we are once again so proud to show anyone that comes to our home. No hesitation in recommending Bespoke Plumbing.
Local context
Rated 5.0, in line with the local average for bathroom fitters in Rochester
Across 11 bathroom fitters in Rochester, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Bathrooms in Rochester, Kent.
Services they list
Bathroom DesignerBathroom FitterBathroom SupplierBathroom Supply & FitDisabled Bathrooms / ShowersWet Rooms
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
KentRochester
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Steadily reviewed7 reviews in the last 12 months, in line with their long-term review pace of about 9 a year.
Your own checks
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Common questions about Bespoke Plumbing Services
Is Bespoke Plumbing Services a legitimate business?
Bespoke Plumbing Services has 81 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Bespoke Plumbing Services?
Bespoke Plumbing Services has 81 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Bespoke Plumbing Services' reviews are genuine?
Bespoke Plumbing Services' 81 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Bespoke Plumbing Services had recent public reviews?
Bespoke Plumbing Services has 7 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Bespoke Plumbing Services specialise in?
Bespoke Plumbing Services lists specialist services including Bathroom Designer, Bathroom Fitter, Bathroom Supplier, Bathroom Supply & Fit, Disabled Bathrooms / Showers, Wet Rooms. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Bespoke Plumbing Services been trading?
Bespoke Plumbing Services has been reviewed on public sources since 2017.
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