“From the moment I contacted Bill on Trustedtrader to the work completion, his communication was excellent. The price for the work was competitive and the boiler is the best size and make for the property. Bob completed the works on time and with very little disruption. He returned to the property to paint around the boiler, due to a slight difference in size and updated sink taps and the thermostat. Many thanks”
Public evidence profile
Bill Boorer Plumbing & Heating
Credentials & registries
2 credentials shown
Trust Score
59out of 100
How this score is worked out
Rating4.9 / 5
Review volume98
Independent sources1 independent public source
Credentials2 credentials shown
How this score is made up
What customers say39.1 of 60
Independent checks9.5 of 30
Track record10 of 10
See the independent checks
- Licences and credentials2.5 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader98 reviews · 4.9 avg
Highlights
“Bill changed a stopcock and did some repairs to the toilet. He was very polite and knowledgeable. Would definitely recommend. Thanks Bill”
“Bill is an excellent plumber. He arrived on time. Instantly started working. Installed a new shower unit. He was nice to have in our home. Very obliging. If you have a plumbing problem I would strongly advise you to pick up the phone and make an appointment with Bill. Thank you for your excellent work. Steve.”
Detailed reviews
These are the individual reviews we hold for Bill Boorer Plumbing & Heating, including the highlights above. The 98 headline total is the review volume reported across public review sources.
Installation of a shower, enclosure, shower mixer and shower seat. The work was done quickly and to a high standard - very happy with the results. Many thanks to Bill and Rocky.
I am very pleased with the punctuality and professionalism of Bill. He was on time and inspected the issue of concern meticulously. He has given me reassurance that there was no fault with my kitchen plumbing. I would definitely recommend this professional, and if similar issues arise in the future, I know who I will be calling.
Bill was very patient and spent some time exploring the source of a very annoying leak in my kitchen. He was polite, knowledgeable and clean and tiny at all times. I would definitely recommend him as a tradesman to anyone as he is not only efficient but also a very nice man to boot.
Solved a long standing drainage problem from the kitchen sink. Redesigned the plumbing, drilled through a 12 inch solid outer wall, and joined into a nearby exterior soil pipe. So clever. 3 other plumbers over a five year period had no success. Only had to make him an occasion cup of tea, no milk or sugar all day.
On time etc, quoted quickly, decent enough job at short notice (with a few more odd things all round, which now make more sense) quoted for next part of job to do a few weeks later….gave advance notice that job was ready now, chased again week later, eventually called him…doesn’t remember this job & then gave the excuse he has another job or doesn’t do this anymore!!! Our job would take 1 or 2 hours….so all very odd & clearly doesn’t want to comeback even though the price was quoted & agreed. But not good when we have 4 radiators to put back on & he is familiar with the brackets etc. (and this is me being kind; didn’t take away old toilet & parts, but not quoted i guess, chased payment as soon as finished, even though finished in 1 day not 2, provided the cheapest toilet, when never asked for that, and forgot to leave our house key, and still didn’t take rubbish when came back next day to drop off
Read the other 10 detailed reviews on this pageShow fewer reviews
What a lovely man I gave him a call within 20 mins he was with me but I did not think he was going to do the job but he stayed until he finished. I Can not recommend him enough great job thanks Bill.
Thoroughly professional, reliable, super helpful. Reasonably priced and completed the job in timescale provided. Very reliable and affable.
Fantastic chap , when I rang him with a cowboys builders budge up job bill was so helpful , his work was excellent and I could nt thank him enough
Bill arrived at the arranged time, was clear on what he was doing and tried to resolve the problem without resorting to replacing the part required. Sadly the part did need replacing, but he organised the order and was very helpful in returning when we needed him to fit the part, despite having other jobs at the same time. I would definitely recommend him to any one needing a plumber in the area.
Bill quietly and efficiently completed the work I had asked in his own relaxed way at very reasonable price.
Last Christmas our boiler failed. It was cold and we needed the boiler fixed. Fast. We expected, and dreaded, a Festive Fleecing! We called Bill Boorer (TrustATrader) because his call-out fee was low. Next day he turned up promptly and got to work immediately. Within 10 minutes he'd diagnosed the fault: a blocked flue. Within an hour our boiler was working again. We were delighted. We were also pleased with the bill. He only charged us the original (modest) call-out fee. We were hugely relieved and grateful. We've called Bill Boorer out since, and he again showed us his reliability and honesty. Having examined our 15-year-old boiler for over an hour, and contacted the manufacturer, he gave us some extremely useful advice that will save us a heap of money. He was then prepared to leave without payment! (Of course, we insisted he didn't!) Bill Boorer thoroughly deserves our whole-hearted, 100 per cent endorsement, and we're more than happy to give it.
Very polite and very professional with his work. Fair price and quick turnaround, would certainly hire again and recommend.
Done the work promptly, neatly and with good feedback. Very happy. Excellent and friendly professional.
Employing a trader who quotes a price and sticks to it without increase, add-ons, et al is a new experience for us...and a welcome one. Bill was uniformly top drawer, polite and a pleasure to deal with and overcame various issues encountered along the way entirely successfully and without complaint. Unreservedly recommended to anyone looking for a totally reliable, trustworthy and skilled heating engineer. 10 / 10
I was lucky to find Bill on your website yesterday. I contacted him in relation to replacing my toilet push flush button unit, and he managed to squeeze me into what I am sure was a busy morning for him today. He arrived with a new replacement part, but having assessed the situation, he was able to actually fix my existing push flush button, without needing to replace the whole thing. A strategically placed screw managed to save the whole unit and save me the added expense of the replacement part. I only paid his call out fee in the end which is a very reasonable fee. It is not often that you come across that sort of honesty and integrity these days, I am truly impressed. I am aware that there are other tradesmen who would’ve elected to just replace the whole part and charge me for it, all the while knowing that was perhaps unnecessary. I would definitely use Bill again and would recommend him without hesitation. Polite, professional and reasonably priced!
Credentials and checks
Credentials, licences and vetting
Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
From TrustATrader
TrustATrader profile facts
Insurance listed on TrustATrader:
- Source-listed cover: Plumbing, Zurich; verified 6 Nov 2025
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Gas Safe Register (opens in new tab)Public liability insurance (verified by TrustATrader)
Check dates vary by source. Where we hold a date, the check shows it.
About
Bill Boorer Plumbing & Heating is a trusted, professional business dedicated to the highest standards in every aspect of performance, with over 30 years...
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Bill Boorer Plumbing & Heating before you contact them.
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Common questions about Bill Boorer Plumbing & Heating
Is Bill Boorer Plumbing & Heating a legitimate business?
Bill Boorer Plumbing & Heating has 98 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Bill Boorer Plumbing & Heating?
Bill Boorer Plumbing & Heating has 98 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Bill Boorer Plumbing & Heating's reviews are genuine?
Bill Boorer Plumbing & Heating's 98 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Bill Boorer Plumbing & Heating qualified and accredited?
We hold 2 independently sourced credentials for Bill Boorer Plumbing & Heating, including Gas Safe Register, Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
How long has Bill Boorer Plumbing & Heating been trading?
Bill Boorer Plumbing & Heating has been reviewed on public sources since 2010.