Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Came the same day: "within a couple of hours BioChem arrived" (TrustATrader, 9 Aug 2019)
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 36 customer reviews on TrustATrader.
Quality of the workQuoted from 3 reviews
“the works were carried out cleanly and efficiently” · TrustATrader, 5 Jun 2023
“He was absolutely right when a sewer survey showed a gap in the pipe work.” · TrustATrader, 31 Oct 2020
“sprayed wasp nest and surrounding area.” · TrustATrader, 9 Aug 2019
Clear communicationQuoted from 3 reviews
“he was so knowledgeable and helpful” · TrustATrader, 25 Sept 2025
“Tony was so fast at responding and was very polite and informative” · TrustATrader, 9 Dec 2020
“He was so friendly, helpful and offered further assistance if it was needed.” · TrustATrader, 26 Aug 2020
Credentials and associations
Credentials and memberships
2
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Trading Standards Approved (Buy With Confidence)Listed, current status not shown
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
36 reviews in public evidenceReviewed on public review sources since 2018Most recent review
Customers often mention
Friendly & politeMentioned in 39% of reviews we've read
ProfessionalMentioned in 39% of reviews we've read
Where these reviews are published
TrustATrader36 reviews · 5.0 avg
Highlights
“I called Biochem Pest Control as I was recommended by 2 friends. We have issues with rodents and Tony gave us some brilliant advice, he was so knowledgeable and helpful . I wouldn’t hesitate to recommend Biochems services.”
“Really prompt response and service. Friendly, professional, thorough and polite. We'd be very happy to use again if needed and would definitely recommend him to someone with a pest issue.”
“Called them on Monday 5th, Antony called me back shortly after, I explained that we had an ant problem, Antony explained what he would need to do and said he would try to get round today, which he did, the works were carried out cleanly and efficiently, absolutely 5 star service, would definitely use again and definitely recommend, absolutely brilliant.”
Detailed reviews
↩Replies to reviews
These are the individual reviews we hold for Biochem Pest Control Ltd, including the highlights above. The 36 headline total is the review volume reported across public review sources.
Marion Wales5.0 / 5 ·
I had a nest of ants in my conservatory, and called Tony after many failed attempts with store-bought powders and bait. Tony was courteous, punctual, and dealt with the issue efficiently, for a fair price. I sent him a few follow-up questions, and he always replied quickly with great knowledge.
Thanks to Tony, the ants are now long gone! I would recommend him to everyone, and while I, obviously, hope to never have this kind of issue again, I wouldn't call anyone else. Thank you, again, Tony!
Alix Kelly5.0 / 5 ·
Tony and the team were fantastic! Tony was able to give advise over the phone and via picture messaging to give a quote. He then fit us in within a matter of days. Cannot recommend then highly enough!
Josie Marns5.0 / 5 ·
Really pleased with the service I received from Biochem pest control. Tony responded to my enquiry quickly and promptly booked to visit my property. After a thorough house assessment, Tony identified the cause of the problem as mice and identified likely entry points. Tony guarantees eradication and will be checking in after 2 weeks and will return if we have any further problems.
Lauren Conner5.0 / 5 ·
I recently had a problem with a Squirrel in my loft which had been driving me mad night and day. I found Biochem online and I’m so glad I did. Tony was so fast at responding and was very polite and informative on the phone about the process of extraction and anything else I needed to know/understand. He was able to come round very quickly and the noise stopped that evening after he had been round that very same day. Tony was also very quick at coming back to collect the Squirrel. I’m so thankful as I can finally get a proper nights sleep and no more being kept awake all night. The customer service, price and response were 2nd to none. Tony is really friendly and down to earth and definitely gets the job done. I can’t recommend him enough and I will definitely be using him again in the future if I need to 👍 thanks again Tony!
Chris Lines5.0 / 5 ·
This is the second time I have used this company. Last year they dealt with a wasp nest in the roof of my extension. They sprayed it and it was inactive within 24 hours. On this occasion I thought I had a mouse infestation. Tony came round promptly, identified the problem as a rat and told me that it had probably got into the house via a broken sewer pipe. He was absolutely right when a sewer survey showed a gap in the pipe work. Traps were laid and the offending rat was dealt with. I thoroughly recommend this company.
Read the other 10 detailed reviews on this pageShow fewer reviews
L Snow5.0 / 5 ·
I contacted Tony with a pest control issue that had arisen, and he returned my call swiftly. He then proceeded to give me extensive advice, whilst noting he would not come out and have us pay him money to do so as he did not feel it was right; as it would eventually resolve by itself. He was so friendly, helpful and offered further assistance if it was needed. Would not hesitate to contact Tony again.
Reply from the business
Thanks so much for such a kind review, that’s very good of you.
Laua Secunda5.0 / 5 ·
Never had bedbugs before Tony came in good time and was knowledgeable and competent and I'm very happy with the service. Will definitely use this service again
Reply from the business
Thank you so much for such a kind review, we really do appreciate it.
Sandra Augustin5.0 / 5 ·
Tony is a top man, was out promptly, progessional. Happy to give advice and knows what he is talking about. I would highly recommend Biochem to anyone
Reply from the business
Thank you so much we really do appreciate your time to leave such a nice review
Kay Dunmore5.0 / 5 ·
We recently contacted Tony about a recurring problem with squirrels in our loft. Even with the restrictions currently in place, Tony came round as soon as he could and was friendly, professional and quickly installed traps for us. A few days later we are squirrel free after a long period of trying to sort the problem. We cannot recommend Tony enough. Thank you so much.
Reply from the business
Thank you so much Kay for such a lovely review
Pat Saints5.0 / 5 ·
UNFORTUNATELY WE SAW A RAT IN GARDEN.TONY CAME WITHIN THE HOUR . LEFT TRAP AND EXPLAINED EVERYTHING. TONY RETURNED 2 WEEKS LATER AND LOOKS AS THOUGH RODENT FREE. TONY RETURNING IN ANOTHER 2 WEEKS CHECK AGAIN. ALL THIS FOR ONE OFF ORIGINAL PAYMENT . WOULD THOROUGHLY RECOMMEND .
Reply from the business
Thank you Pat, was such a pleasure to have so many nice conversations with you during a difficult period. Really do appreciate the review
Duncan Grant5.0 / 5 ·
One phone call to explain problem and within a couple of hours BioChem arrived, carried out survey, sprayed wasp nest and surrounding area. Explained what he had done and when the wasps should be gone by. Furthermore should any still be around will call back and spray again as they guarantee eradication. Very punctual arrived when he said he would, great price paid for a great service. Overall can't complain. Will definitely recommend.
Reply from the business
Hi Duncan,
Thanks so much for your kind words. We appreciate the business 👍🏻
James Popowski5.0 / 5 ·
Tony is a top man, was out promptly and always happy to give advice over the phone, knows what he is doing and I would highly recommend Biochem to anyone
Sharon Hall5.0 / 5 ·
Very professional friendly and helpful . Would use again if the need arose and would recommend .
Huibrie Putt5.0 / 5 ·
Tony was prompt, helpful, knowledgeable and professional. I will definitely recommend this service
Claire Green5.0 / 5 ·
Very helpful. Excellent service. Thank you
03
Sources
Where this information comes from
2 named public sources
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
04
About
Biochem Pest Control Ltd has been vetted and approved by TrustATrader. Covering Essex, London and the M25 corridor.
What this business says about itself
From their own website
What this business says about itself
Emergency availability: 24 hours
Established: 1977 (49 years in business)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
How long they've really been tradingThey state they've been established since 1977, but the earliest independent source we can find is 2018. Worth asking them about the gap.
They say, established1977Website online since2009First public review2018
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Pest control isn't licensed in the UK, so anyone can set up - yet treatments use regulated pesticides inside your home. British Pest Control Association members are trained, qualified, insured and follow a strict code of practice. Check they're a member before you let them treat your home; it's free.
Make sure they identify the pest and find where it is getting in FIRST. A reputable firm explains the problem and the plan and proofs the entry points, not just sprays and leaves.
✓
Be wary of contracts that lock you into repeat visits you may not need; ask whether a one-off treatment with a guarantee would solve it before signing up to an ongoing plan.
✓
Check they use approved, safe methods and carry insurance. It matters around children, pets, and anywhere food is prepared.
Want an extra legitimacy check? Run the Cowboy Checker on Biochem Pest Control Ltd before you contact them.
Is Biochem Pest Control Ltd available for emergencies?
They advertise 24 hours availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Biochem Pest Control Ltd a legitimate business?
Biochem Pest Control Ltd has 36 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Biochem Pest Control Ltd?
Biochem Pest Control Ltd has 36 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Biochem Pest Control Ltd's reviews are genuine?
Biochem Pest Control Ltd's 36 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Biochem Pest Control Ltd qualified and accredited?
We hold 2 independently sourced credentials for Biochem Pest Control Ltd, including Trading Standards Approved (Buy With Confidence), TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, Trading Standards Approved (Buy With Confidence) is a scheme run by UK Trading Standards that vets and approves local traders, checking they trade fairly and within the law.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured