Birch Locksmiths Ltd

Very efficient and quick service. Replacement lock has made the door very secure

Job done very efficiently

Locksmith came to replace a front door lock that was sticking and a conservatory door lock that had seized (total £540). Unfortunately, he misdiagnosed the problem with the conservatory door. He replaced the rail mechanism. The part cost £260, which seemed a lot. The lock, however, seized again. He then removed both deadbolts, but this compromised the draught excluder and the alarm. On the final visit he realised that the bottom deadbolt was the problem. The door now works but without the lower deadbolt. Replacing this in the first place would have been simpler and cheaper.