Public evidence profile
No Trust Score yet
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Recurring themes from 148 customer reviews across 2 review sources.
Respectful and tidy in your home: “left the house so tidy you wouldn't have known they were” · TrustATrader, 4 Jul 2022
“Ben is very reliable, trustworthy and knowledgeable.” · TrustATrader, 22 Jan 2025
“Extremely reliable, turned up when they said they would” · TrustATrader, 7 Aug 2024
“They are always on time and respond quickly to texts or calls.” · TrustATrader, 17 Jul 2020
“Dan the plumber was with her within 30 mins” · TrustATrader, 23 Jul 2024
“the plumber turned up within the hour as promised” · TrustATrader, 21 Apr 2024
“He came at night right away” · Checkatrade, 12 Jun 2020
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Eligible for the Boiler Upgrade Scheme grant (up to £7,500 towards a heat pump or biomass boiler).
Certificate APH-47153, checked by APHC.
Areas covered: London, South East.
MCS is the government-recognised certification for renewable-energy installers, required to claim the Boiler Upgrade Scheme grant. It confirms what they're certified to install, not a review or a guarantee.
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“BNA is always my 1st choice. They are reliable good workers.”
“Have used BNA Plumbing numerous times over the last year. Ben is very reliable, trustworthy and knowledgeable. Paul is also highly skilled. Extremely fast response time. Highly recommend.”
“Have used BNA for servicing our boiler. Benn and his team are very knowledgeable. This time they installed a new boiler. Work was completed very well and within a day. The out come is a more efficient system with radiators warming up much better. Will be using Benn to install new ensuite next year”
These are the individual reviews we hold for BNA Plumbing & Heating Ltd, including the highlights above. The 153 headline total is the review volume reported across public review sources.
Boiler service
Very friendly and efficient
Perfect
Had a gas leak which was obviously an emergency so contacted BNA Plumbing and Heating. Extremely reliable, turned up when they said they would which is very rare these days. Friendly technician who seemed very knowledgeable and sorted without fuss.
I'm delighted to give a 5* review to Benn. He serviced my boiler and sorted out some annoying plumbing hitches. On time, helpful, polite, tidy, very good communication, and highly professional. A keeper! Thank you, thank you.
This was an emergency call out for my sister, who had no running water! She is 94! When I rang for assistance, Dan the plumber was with her within 30 mins, he was very kind & checked everything & had the problem sorted within the hr! Thanks so much, Doreen York.
From our initial call to the installation of a new boiler, the service BNA provided was second to none, reliable, friendly and extremely tidy, couldn’t have asked for a better service! Thank you BNA!
Ben and the team are a trustworthy, reliable and very knowledgeable. They make recommendations that are right for the job and have always been there to help me out.
Great prompt work from this company in repairing a burst underground mains water supply at the rear of the house. Benn and Dan were most helpful and special thanks to their groundworker, Michael, who worked over a weekend to restore our water supply. Highly recommended.
Ben and his team were very efficient and we found their work extremely tidy. Very polite guys really happy with the service would recommend 100%.
Great speedy service. Punctual & cleared up afterwards. Would highly recommend. Thanks.
Initial work and followup visits all and time and on budget
Amazing service very happy would highly recommend to anyone
Benn and his team were fantastic. Our immersion heater was leaking and he identified the issue immediately upon call out. He returned to complete the work, draining the tank and removing limescale, all working perfectly. Would definitely recommend!
Good work nice lads
Across 35 plumbers in Bracknell, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
BNA Plumbing & Heating Ltd has been vetted and approved by TrustATrader. Covering Berkshire and surrounding areas
Listed on public sources or the business's own website; check directly that they cover your job before you book.
The areas they list covering on a public directory; confirm they cover your address before you book.
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerWant an extra legitimacy check? Run the Cowboy Checker on BNA Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →They advertise emergency repairs availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
BNA Plumbing & Heating Ltd has 153 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
BNA Plumbing & Heating Ltd has 153 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
BNA Plumbing & Heating Ltd's 153 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
BNA Plumbing & Heating Ltd has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
We hold 4 independently sourced credentials for BNA Plumbing & Heating Ltd, including MCS, Microgeneration Certification Scheme, Renewable Energy Consumer Code, TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, MCS is the government-backed standard for renewable-energy installers (heat pumps, solar), and what unlocks grants like the Boiler Upgrade Scheme.
BNA Plumbing & Heating Ltd is MCS-certified for Air Source Heat Pump, Water Source Heat Pump. MCS is the government-recognised certification for renewable-energy installers, and is what lets them claim the Boiler Upgrade Scheme grant towards a heat pump or biomass boiler. It confirms what they are certified to install, not a review or a guarantee.
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
They state on their own website that 10-year warranty. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
BNA Plumbing & Heating Ltd lists specialist services including Plumber. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
They state on their own website that they cover Get. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
