Boiler assures ltd

The team were great at communicating before, during and after the work and the job was completed on time in full

Responded very quickly once I put the job up, communicated very clearly to me what was needed and how much it would cost before being booked in. Came to do the job very promptly, kept me updated with everything he was doing with the repair and why. Really good work and very nice gentleman as well!

Firstly I would like to say that Ali is a lovely chap, clear communication and response to the job. Came out on a Sunday initially to add a Hot water pressure pump. Didn't work. Came out again, had to pay more, different pump. Didn't work. Next step was a suggestion that he remove part of a plasterboard wall to move the pump. I drew the line at this and just called it a day. £280.00 (after a token £50 refund) out of pocket and no further than I started. I think if I had water flowing from a leak, yes I might use Boiler Assures, but it wasn't right for this particular job.