13 reviews arrived within 7 days with limited reviewer detail
Several reviews appeared close together and carried limited reviewer detail. This should be checked before treating that cluster as strong trust evidence.Public evidence profile
Boilergurus
Review quality
Caution noted
Emergency callout
Central Heating Repair
Credentials & registries
2 credentials shown
Review caution: one or more review signals need a closer check.
No Trust Score yet
- Rated 4.9 from 253 reviews across 2 review sources
- 44 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
3 checksWhat we can verify about Boilergurus
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityCaution notedSee detail →Emergency calloutCentral Heating RepairSee detail →Credentials & registries2 credentials shownSee detail →
See the full verification checklist for Boilergurus →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Assessed 5 Jul 2026
2 exact review-text pattern(s) found across sources
Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of wrongdoing.Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade228 reviews · 4.9 avg
- TrustATrader25 reviews · 5.0 avg
Highlights
“We had new radiators installed and needed pipework adjusted to the new sizes. Boiler removed the old radiators, chased in new pipework in walls and moved some radiators, recommissioned and serviced and repaired our Worcester boiler and replaced some leaking parts. We are thrilled with the work and outcome. What a professional company! We fully recommend Boilergurus for central heating works and boiler works”
“Very helpful and fast, offered solutions when we realised there was an additional problem. Professional and friendly people”
“Excellent service and communication- leaking water tank replaced. Very professional and would definitely use again.”
Detailed reviews
These are the individual reviews we hold for Boilergurus, including the highlights above. The 253 headline total is the review volume reported across public review sources.
Verified by Checkatrade
Very pleased with the organisation and service. Would recommend
Verified by Checkatrade
Professional service indeed, well explained of what I should need instead of getting a certificate; speedy response, and with explanation on the report after the checkup service. Highly recommended!
I have had my boiler serviced every year by a number of companies but the engineer never seemed to spend long and I was happy the safely checks were okay. My daughter used this company and told me how brilliant they were so as soon as my annual contract expired I booked them in and what a difference. The engineer checked and cleaned the boiler. He explained what he had done and showed me pics. And of course the important safety checks.
Jack did a great job of our boiler service, shared all the documentation promptly and gave really clear advice. Will definitely use them for our next boiler service.
Investigated apparent shower pump failure and discovered the powerbreaker had tripped. Reset and tested.
Read the other 10 detailed reviews on this pageShow fewer reviews
Execellent service and communication from Booilergurus and competitive price.Thank you.
Verified by Checkatrade
They conducted a clear, detailed investigation into the suspected leakage issue and thoroughly checked the water system in our newly acquired apartment. The service was excellent, with no hidden costs. I would definitely recommend them to friends.
Verified by Checkatrade
Excellent Service from BoilerGurus! We were recently left without hot water due to a faulty motorised valve. BoilerGurus responded promptly and got the system back up and running in no time. A huge shoutout to the engineer (Jake), who did a fantastic job. He really went above and beyond to ensure everything was working perfectly.
Boiler parts replaced and service
I was very pleased with the service I received. All my questions were answered promptly by Lydia, who kept in contact with me explaining costs and timings before she sent out an engineer. Jack was brilliant! He turned up on time and left the boiler and surrounding area neat and tidy. Thank you so much.
Verified by Checkatrade
Excellent experience from start to finish. Visit was booked in promptly and engineer did a fantastic job servicing our boiler (which was in a bad state due to poor quality servicing from another company). Paperwork was completed fully with detailed pictures, and sent through shortly after the visit. Affordable and excellent service - what’s not to like?
Verified by Checkatrade
Our heating was on 24 hrs which I thought was our boiler but the company said it will be the hot water valves which were changed and now working how it should be.
Verified by Checkatrade
Excellent service from start to finish After a routine service by another provider left my underfloor heating non-functional. I contacted Boilergurus, the engineer quickly identified the issue and restored the entire system in under an hour, including an area I’d been told was not repairable. Everything was explained clearly, there was no upselling, and the cost was very reasonable. The engineer was professional, honest, and highly competent. I’m so happy to have found a reliable company to look after my underfloor heating and will definitely be using them again.
Verified by Checkatrade
Great communication! Easy to deal with? Efficient and effective. Engineer was charming and v knowledgeable. A real positive experience all round and well priced too. Great job !
Verified by Checkatrade
Exceptional professional service delivered AGAIN! Thank you Lydia & Team ❤️
Verified by Checkatrade
Replaced an unvented water cylinder- all good.
Local context
Rated 4.9, in line with the local average for plumbers in Woking
Across 87 plumbers in Woking, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
4 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Boilergurus has been vetted and approved by TrustATrader. Covering Heating Contractors & Gas Safe Engineers. Boilergurus are an Award Winning Heating contractor. Gas Safe & FGAS & Refcom registered with 17 years experience. Specialising in boiler repairs & installations, gas leaks, gas appliances, central heating, hot water cylinders, plumbing, underfloor heating repairs & installations and air conditioning. We cover a 15mile radius in Surrey and Southwest London from Guildford, Woking, Epsom, Esher, Cobham, Claygate Camberley, Chobham, Bagshot, Weybridge, Egham to Kingston upon Thames, Teddington, Walton on Thames, Thames Ditton, to Kingston-upon-Thames, Twickenham, Surbiton, Hampton, Molesey, Wimbledon, New Malden, Surbiton and surrounding areas.
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12Pipe FitterPower FlushingRadiator InstallationRadiator Thermostat Valve InstallationRadiator Thermostat Valve RepairSmart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Woking
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Boilergurus before you contact them.
Run Cowboy Checker →Independent checks
About this business
Steadily reviewed44 reviews in the last 12 months, in line with their long-term review pace of about 70 a year.
How long they've really been tradingOperating since at least 2022 (4 years), according to an independent source, not just their own word.
First public review2022Website online since2022
Good to know
Common questions about Boilergurus
Is Boilergurus a legitimate business?
Boilergurus has 253 independent public reviews, rated 4.9 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Boilergurus?
Boilergurus has 253 public reviews, averaging 4.9 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Boilergurus' reviews are genuine?
Boilergurus' 253 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Boilergurus had recent public reviews?
Boilergurus has 44 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Boilergurus qualified and accredited?
We hold 2 independently sourced credentials for Boilergurus, including REFCOM (F-Gas register), TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, REFCOM (F-Gas register) is the UK register for businesses that handle fluorinated refrigerant gases, which the law requires for refrigeration and air-conditioning work.
What does Boilergurus specialise in?
Boilergurus lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation, Gas Safety Checks - CP12. If your job is one of these, look for it in their listed services or ask them to confirm for your project.