“Did a good job.” · Checkatrade, 9 Mar 2026
“Radiator installed perfectly aswell” · Checkatrade, 6 Mar 2026
Public evidence profile
Burton Smith Plumbing, Drainage and Gas
Emergency callout
Central Heating Repair, Drain / Sewer Clearance +1 more
No Trust Score yet
- Rated 5.0 from 380 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Drain / Sewer Clearance
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“Great company and customer support throughout.” · Checkatrade, 6 Mar 2026
“They identified the issue in minutes, kept me informed and asked permission before removing the bath panel.” · Checkatrade, 4 Mar 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade380 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Burton Smith Plumbing, Drainage and Gas, including the highlights above. The 380 headline total is the review volume reported across public review sources.
Did a good job. He was polite and friendly
Great company and customer support throughout. Radiator installed perfectly aswell
They identified the issue in minutes, kept me informed and asked permission before removing the bath panel. They worked quickly and cleaned up after themselves. Would work with them again!
Local context
Rated 5.0, above the local average for plumbers in Bedford
Across 131 plumbers in Bedford, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in BEDFORD.
Services they list
24 Hour Drain ClearanceAir Source Heat Pump Installation - ASHPBlocked BathsBlocked DrainsBlocked SinksBlocked ToiletsCCTV Surveys for DrainsDrain InstallationDrain ReliningDrain RepairDrainage InvestigationGas Boiler Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Bedford
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Burton Smith Plumbing, Drainage and Gas before you contact them.
Run Cowboy Checker →Good to know
Common questions about Burton Smith Plumbing, Drainage and Gas
Is Burton Smith Plumbing, Drainage and Gas a legitimate business?
Burton Smith Plumbing, Drainage and Gas has 380 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Burton Smith Plumbing, Drainage and Gas?
Burton Smith Plumbing, Drainage and Gas has 380 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Burton Smith Plumbing, Drainage and Gas' reviews are genuine?
Burton Smith Plumbing, Drainage and Gas' 380 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Burton Smith Plumbing, Drainage and Gas had recent public reviews?
Burton Smith Plumbing, Drainage and Gas has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Burton Smith Plumbing, Drainage and Gas specialise in?
Burton Smith Plumbing, Drainage and Gas lists specialist services including 24 Hour Drain Clearance, Air Source Heat Pump Installation - ASHP, Blocked Baths, Blocked Drains, Blocked Sinks, Blocked Toilets. If your job is one of these, look for it in their listed services or ask them to confirm for your project.