Great service, friendly couple. Quick to reply and book a date. On time arrival, and excellent cleaning service. Always wore protective shoes, and left some for me. Second time of using them, and will definitely use them again.
Public evidence profile
Carpetsure
Trust Score
65out of 100
- Rated 5.0 from 551 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume551
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say53.1 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade551 reviews
Detailed reviews
These are the individual reviews we hold for Carpetsure, including the highlights above. The 551 headline total is the review volume reported across public review sources.
Great professional service; they came and agreed what needed doing and the price, then came on the day and did an amazing job bringing the carpets back to life. The shared stairs leading to two flats looks like new!
Zena and Richard of Carpetsure are so professional, knowledgable and hard-working. I have used their services three or four times and on the last occassion they responded so quickly due to an unfortunate carpet calamity. They were able to remove the black oil and grease spots from my beige carpets and gave them a thorough clean - and now they look brand new. In short, I highly recommend Carpetsure and will use their services again for my carpet/furniture cleaning requirements.
Local context
Rated 5.0, in line with the local average for carpet / upholstery cleaners in Poole
Across 6 carpet / upholstery cleaners in Poole, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 6 customer reviews on Checkatrade.
“on the last occassion they responded so quickly due to an unfortunate carpet calamity.” · Checkatrade, 9 Jan 2026
“on the last occassion they responded so quickly due to an unfortunate carpet calamity.” · Checkatrade, 9 Jan 2001
“Quick to reply and book a date.” · Checkatrade, 27 Feb 2026
“did an amazing job bringing the carpets back to life. The shared stairs leading to two flats looks like new!” · Checkatrade, 13 Jan 2026
“did an amazing job bringing the carpets back to life. The shared stairs leading to two flats looks like new!” · Checkatrade, 13 Jan 2001
“They were able to remove the black oil and grease spots from my beige carpets and gave them a thorough clean - and now they look brand new.” · Checkatrade, 9 Jan 2026
“On time arrival, and excellent cleaning service.” · Checkatrade, 27 Feb 2026
“On time arrival, and excellent cleaning service.” · Checkatrade, 27 Feb 2001
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Carpet and upholstery cleaning in Poole, Dorset.
Services they list
Carpet CleaningUpholstery Cleaning
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
DorsetPoole
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
Want an extra legitimacy check? Run the Cowboy Checker on Carpetsure before you contact them.
Run Cowboy Checker →Good to know
Common questions about Carpetsure
Is Carpetsure a legitimate business?
Carpetsure has 551 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Carpetsure?
Carpetsure has 551 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Carpetsure's reviews are genuine?
Carpetsure's 551 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Carpetsure had recent public reviews?
Carpetsure has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Carpetsure specialise in?
Carpetsure lists specialist services including Carpet Cleaning, Upholstery Cleaning. If your job is one of these, look for it in their listed services or ask them to confirm for your project.