Great windows/doors. Friendly, efficient fitters & staff. Left the house clean & tidy. Highly Recommend
Public evidence profile · Checked May 2026
Castle Windows Midlands Ltd
Credentials & registries
Public liability insurance (verified by TrustATrader)
No Trust Score yet
- Rated 5.0 from 568 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- TrustATrader568 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Castle Windows Midlands Ltd, including the highlights above. The 568 headline total is the review volume reported across public review sources.
3 nice lads, couldn't fault their work, even fitted my blind rails for me. Cleaned up after their work. Would highly recommend.
Castle Windows built my conservatory four years ago. I was so pleased with the result that they were the only company I approached for a quote to fit replacement windows and glass to the porch. Carl came to measure up and talk through the options with me. He showed me a mock up of how the windows would look on my house on the TV screen, which was really helpful. There was additional discount, because I was a returning customer, which was much appreciated. We agreed the contract and fitting date. I was sent a reminder of the fitting one week before. On both days of the fitting the two lads arrived promptly and worked extremely quickly. They were very professional, but friendly and made an excellent job. They put a dust sheet down to cover my carpet & cleaned up after themselves. I was shown how to open the windows to be able to clean the external glass. Nothing was too much trouble. I cannot recommend Castle Windows highly enough. The experience was superb from start to finish.
Local context
Rated 5.0, above the local average for window / door fitters in Walsall West Midlands
Across 8 window / door fitters in Walsall West Midlands, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “Left the house clean & tidy.” · TrustATrader, 16 Apr 2026
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
From TrustATrader
TrustATrader profile facts
No missed appointments in the past 6 months. TrustATrader logs when a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will.
Insurance listed on TrustATrader:
- Source-listed cover: AXA Insurance; verified 13 May 2025
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Public evidence last checked May 2026
About
At Castle Windows we have over 30 years' experience in manufacturing windows, doors, porches and conservatories. We take genuine pride in everything...
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)
- Insurance: Insurance-backed 10-year guarantee
- Guarantee: 10-year guarantee
- Areas served: Walsall, Staffordshire, West Midlands
- Good to know: Free quotes · Family-run · Design service
- VAT number they state: GB 991446194 · check on the HMRC VAT checker (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Which? Trusted Trader · verify (opens in new tab)
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Be wary of high-pressure 'today-only' discounts and a salesperson who won't leave. A reputable window or door firm gives you a written, itemised quote you can take away and compare against others.
Never pay the full price up front; a modest deposit with the balance on completion is normal. Ask what deposit protection or insurance-backed guarantee you get if the firm stops trading before fitting.
Get the specification in writing (frame material, the glazing units and their energy rating, and any trickle vents) so you can check you got what you paid for.
Want an extra legitimacy check? Run the Cowboy Checker on Castle Windows Midlands Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Castle Windows Midlands Ltd
Is Castle Windows Midlands Ltd a legitimate business?
Castle Windows Midlands Ltd has 568 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Castle Windows Midlands Ltd?
Castle Windows Midlands Ltd has 568 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Castle Windows Midlands Ltd's reviews are genuine?
Castle Windows Midlands Ltd's 568 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Castle Windows Midlands Ltd had recent public reviews?
Castle Windows Midlands Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Does Castle Windows Midlands Ltd turn up to appointments?
TrustATrader's logs show no missed appointments for Castle Windows Midlands Ltd in the past 6 months. TrustATrader logs whenever a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will. This is TrustATrader's reliability signal over that period, not a guarantee.
Is Castle Windows Midlands Ltd qualified and accredited?
We hold 1 independently sourced credential for Castle Windows Midlands Ltd, including Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, Public liability insurance (verified by TrustATrader) is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is Castle Windows Midlands Ltd insured?
They state on their own website that insurance-backed 10-year guarantee. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Castle Windows Midlands Ltd guarantee their work?
They state on their own website that 10-year guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What areas does Castle Windows Midlands Ltd cover?
They state on their own website that they cover Walsall, Staffordshire, West Midlands. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.