Public evidence profile · Checked May 2026
How this score is made up
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
What customers mention:
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Recurring themes from 150 customer reviews on TrustATrader.
Respectful and tidy in your home: “They made sure to protect our flooring and left the space spotless once they were done.” · TrustATrader, 16 Jan 2025
“Ben came this week for the annual service - he arrived on time, was very efficient , and of course polite, and sorted out the problems.” · TrustATrader, 23 Sept 2025
“He is always punctual, highly professional, and friendly.” · TrustATrader, 9 Sept 2025
“The engineer was punctual, professional, and explained everything clearly.” · TrustATrader, 18 Mar 2025
“I was previously with John Lewis and I have noticed a big difference in quality in workmanship.” · TrustATrader, 5 Mar 2025
“Engineer John is a very polite gentleman with great workmanship.” · TrustATrader, 1 Jul 2018
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
TrustATrader lists these checks:
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These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“Very happy with my new boiler, very efficient and very impressed with the Aftercare, highly recommend anyone needing a their boiler replaced in Orpington.”
“Very pleased with the power flush that was carried out, would recommend.”
“Fixed my boiler same day, first time, no messing about. Excellent Gary in Bromley. Thanks guys”
These are the individual reviews we hold for Centrona Gas - The boiler specialists, including the highlights above. The 269 headline total is the review volume reported across public review sources.
Very good work on new boiler installation Helped with questions I had and helped me clean too
I have used Centrona for at least 15 years - a regular contract for servicing my home, and for gas safety checks and servicing of another house. They have always been reliable. Ben came this week for the annual service - he arrived on time, was very efficient , and of course polite, and sorted out the problems. In the past, when tenants lost heating over the New Year, Centrona came round really quickly to sort it out.
The installation was a difficult job in a second floor flat where scaffolding was required for the flue. This required agreement with the managing agents, and the company were extremely cooperative in ensuring that the agreement was obtained promptly, providing full information that enabled this to be done. The installation and removal of the scaffolding was completed efficiently and in a timely manner with no disturbance to other residents. Ben, who fitted the boiler was prompt and pilot. The installation was not straightforward, and Ben constantly consulted over difficulties and on how the issues could be resolved. He was able to complete the installation on schedule and his work was excellent. I would thoroughly recommend using Ben and this company.
Centrona gas installed our boiler 10 years ago and it is still going strong. Excellent care including annual service and engineers are always brilliant. Definitely recommend!
Ben, Ben has been our gas engineer since the installation of our boiler and continues to carry out the annual servicing. He is always punctual, highly professional, and friendly. We truly value his reliable service and the peace of mind he provides. We are very pleased with both Centrona and Ben, and would highly recommend them.
After making our yearly service the plumber came around when he was getting near to the end we advised him that we had a radiator upstairs that did not come on, he checked it and said you need a new TRV valve, which he said he will have to order and to ring the office in a few weeks which we did to be told someone would ring us back asap, it never happened and after 5 phone calls being told they don’t make that part anymore .and that o yes you need a new boiler ( after the plumber who actually came said it was just a part needed for the radiator) how did she come to that conclusion sitting on the end of a phone. Anyway we have given up waiting for the phone calls, and I would not recommend.
Can’t fault the service. I’d never heard of Centrona before a neighbour recommended them. Our boiler cut out in the last night, I booked online & they managed to squeeze us in the same day. The job was done cleanly & the boiler was up and running within 20 mins. They even checked over the rest of the system for peace of mind. I highly recommend them if you are in the Penge/Beckenham area.
We were having weird banging noises from our system every night, which another company told us was “just old pipes.” John figured it out within ten minutes and sorted it that same afternoon. House has been silent since. Smooth easy online booking and this is the best boiler plan company I have ever used. Five stars all the way.
Honestly one of the smoothest trades experiences I’ve had. The guy turned up on time, had the part we needed already in the van, and got our hot water working again in under an hour. Friendly and professional the whole way through. Great home emergency experience. Will use again
I booked online at 10pm and had someone at my door by 9 the next morning. The engineer was professional, didn’t try to upsell anything, and got straight to work. Very refreshing compared to what we’ve dealt with before.
Phoned Centrona Gas today when my boiler broke down. Really quick response! Dave turned up same day, knew his stuff. Fixed it in half an hour, no messing around
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked May 2026
We are South East London’s 5-star 🌟🌟🌟🌟🌟 rated boiler specialists, with over 30 years of trusted expertise. We handle all boiler breakdowns, as well as...
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Run Cowboy Checker →Centrona Gas - The boiler specialists has 269 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Centrona Gas - The boiler specialists has 269 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Centrona Gas - The boiler specialists' 269 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Centrona Gas - The boiler specialists has 14 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
We hold 1 independently sourced credential for Centrona Gas - The boiler specialists, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.