"Outstanding Builder – Honest, Reliable, and Professional. The experience exceeded all expectations. From start to finish, they demonstrated the kind of professionalism, integrity, and workmanship that you would hope for. True to their word, they stuck to the original quote—no hidden costs, no surprises, just clear and honest communication throughout the entire process. Each day, the site was left clean, tidy and secure, their flexibility, willingness to accommodate a few changes along the way was refreshing. Any minor issues that came up were handled quickly and processionally."
C
Public evidence profile
Chappell Building Services Ltd
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Chappell Building Services LtdVerified builder in Basingstoke, Hampshire, rated 9.67/10 from 32 reviews on Checkatrade.
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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
3 highlightsCustomer voice from the public record
"Great team. Very reliable, Turn up when they say they will. Good quality of workmanship."
"Overall, we were thrilled with CBS, they're friendly, always flexible with changes and quick to jump in when issues arose. They honoured the original competitive quote, even though the project dragged on a lot longer than estimated (which we half-expected amid parts shortages). That said, the plumber they brought in left a bit to be desired; he only mentioned that the taps were high-pressure models after the tiling was done, making it too late to swap without major hassle. Now, our upstairs water trickles out frustratingly slowly. Regardless, we would happily go with CBS for the next project."
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Latest dated review13 Aug 2025
Outstanding Builder – Honest, Reliable, and Professional. The experience exceeded all expectations. From start to finish, they demonstrated the kind of professionalism, integrity, and workmanship that you would hope for. True to their word, they stuck to the original quote—no hidden costs, no surprises, just clear and honest communication throughout the entire process. Each day, the site was left clean, tidy and secure, their flexibility, willingness to accommodate a few changes along the way was refreshing. Any minor issues that came up were handled quickly and processionally.
Great team. Very reliable, Turn up when they say they will. Good quality of workmanship.
Overall, we were thrilled with CBS, they're friendly, always flexible with changes and quick to jump in when issues arose. They honoured the original competitive quote, even though the project dragged on a lot longer than estimated (which we half-expected amid parts shortages). That said, the plumber they brought in left a bit to be desired; he only mentioned that the taps were high-pressure models after the tiling was done, making it too late to swap without major hassle. Now, our upstairs water trickles out frustratingly slowly. Regardless, we would happily go with CBS for the next project.
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Public review evidenceLast review Review dates not availableCheckatradeCompanies House
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Reviews
3 totalCustomer review evidence
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Overall, we were thrilled with CBS, they're friendly, always flexible with changes and quick to jump in when issues arose. They honoured the original competitive quote, even though the project dragged on a lot longer than estimated (which we half-expected amid parts shortages). That said, the plumber they brought in left a bit to be desired; he only mentioned that the taps were high-pressure models after the tiling was done, making it too late to swap without major hassle. Now, our upstairs water trickles out frustratingly slowly. Regardless, we would happily go with CBS for the next project.
Outstanding Builder – Honest, Reliable, and Professional. The experience exceeded all expectations. From start to finish, they demonstrated the kind of professionalism, integrity, and workmanship that you would hope for. True to their word, they stuck to the original quote—no hidden costs, no surprises, just clear and honest communication throughout the entire process. Each day, the site was left clean, tidy and secure, their flexibility, willingness to accommodate a few changes along the way was refreshing. Any minor issues that came up were handled quickly and processionally.
Great team. Very reliable, Turn up when they say they will. Good quality of workmanship.
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