"A bird managed to enter and fall down our chimney. In doing so, it became trapped behind our built-in fireplace. To release it required expert, safe removal of the fireplace - a job well beyond my expertise. British Gas were not interested in helping - despite my being a HomeCare member for many years - as the job involved a “live animal”. Excuse me….?? But a call to CHAPS - a firm I’ve used many times before - yielded instant results. My call was answered promptly and within an hour an emergency engineer was on site. He (Mike) resolved the problem efficiently and safely. A job very well done."
C
Public evidence profile
Chaps Plumbing & Heating
Public profile launch summary
Launch summary
Chaps Plumbing & HeatingVerified in Henley-on-Thames, Oxfordshire, rated 0/10 from 124 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
Proof pending
Public proof summary
MTT is still building the plain-language proof summary for this profile.
Proof gaps
3Visible limitations on this record
These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.
No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
2 highlightsCustomer voice from the public record
"I was abroad when the problem was identified and was very impressed with the manner and skill of the engineer employed."
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Public profile only. This trader hasn't claimed their profile on MyTrustedTraders yet.
This trader cannot receive quote requests or project invites here until the business owner claims the profile.
Review evidence
2Review coverage and highlights
Review depth2
Source platforms2
Loaded sample2
Latest dated review22 Jul 2022
A bird managed to enter and fall down our chimney. In doing so, it became trapped behind our built-in fireplace. To release it required expert, safe removal of the fireplace - a job well beyond my expertise. British Gas were not interested in helping - despite my being a HomeCare member for many years - as the job involved a “live animal”. Excuse me….?? But a call to CHAPS - a firm I’ve used many times before - yielded instant results. My call was answered promptly and within an hour an emergency engineer was on site. He (Mike) resolved the problem efficiently and safely. A job very well done.
I was abroad when the problem was identified and was very impressed with the manner and skill of the engineer employed.
Source-named checks
Public evidence shownTrust checks and red flags
Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements
0Endorsements from other traders
No public professional endorsements are shown for this profile yet.
Reviews
2 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
A bird managed to enter and fall down our chimney. In doing so, it became trapped behind our built-in fireplace. To release it required expert, safe removal of the fireplace - a job well beyond my expertise. British Gas were not interested in helping - despite my being a HomeCare member for many years - as the job involved a “live animal”. Excuse me….?? But a call to CHAPS - a firm I’ve used many times before - yielded instant results. My call was answered promptly and within an hour an emergency engineer was on site. He (Mike) resolved the problem efficiently and safely. A job very well done.
I was abroad when the problem was identified and was very impressed with the manner and skill of the engineer employed.
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Planning evidence
Nearby projects
Checking local planning records.
Nearby record
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Public proof summary
MTT is still building the plain-language proof summary for this profile.