Public evidence profile

Chelmsford Gas Services Ltd

BuilderChelmsford4.4194 reviews · 2 independent public sources
Credentials & registries
3 credentials shown

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  • Rated 4.4 from 194 reviews
  • 3 credentials shown

Worth checking: TrustMark

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

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What we can verify about Chelmsford Gas Services Ltd

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Credentials and checks

Credentials, licences and vetting

Credentials and associations

Credentials and memberships

3

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

From TrustATrader

TrustATrader profile facts

Insurance listed on TrustATrader:

  • Source-listed cover: Simply Business; verified 1 Sept 2025

This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.

From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews on TrustATrader.

Respectful and tidy in your home: He left the area around the boiler very clean and tidy · TrustATrader, 5 Mar 2025

Clear communicationQuoted from 3 reviews

As always great communication · TrustATrader, 9 Sept 2025

Keep you clearly informed of timing, work done etc. · TrustATrader, 26 Aug 2025

We couldn’t be more satisfied with this company for communication as well as professionalism. · TrustATrader, 13 Feb 2024

Reliable and punctualQuoted from 2 reviews

Bram arrived very punctually · TrustATrader, 8 Dec 2025

they are very punctual. · TrustATrader, 12 May 2025

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.4out of 5
194 reviews in public evidence17 reviews in the last 12 monthsReviewed on public review sources since 2016Most recent review
Customers often mention
  • Friendly & politeMentioned in 34% of reviews we've read
  • ProfessionalMentioned in 28% of reviews we've read
Where these reviews are published
  • TrustATrader194 reviews · 4.4 avg

Highlights

Richard took out my old gas fire and back boiler. He arrived on time was very polite and friendly He cleaned up afterwards and even took my old fire and boiler out to the garage for me. Will definitely use him again to service my new combi boiler

SandraTrustATrader5.0 rating

I've been using Chelmsford Gas Services ever since they installed my boiler several years ago, and have complete faith in them.

Richard MathewsTrustATrader5.0 rating

My thanks to Richard, Bam, and Conner, for the effort they put into to sort out my Baxi Brazillia wall heater, particular thanks to Bam for all his excelent work, and persistence in sorting the unit out, Chelmsford Gas Services always do a great job, and I would not hesitate to recommend them they do an excelent job, and should be the first port of call for any one requiring any work done, or a completely new heating system. Thank you again..

Alan WoodTrustATrader5.0 rating

Detailed reviews

Neil3.0 / 5 ·

Overall, I am extremely disappointed with the level of service and workmanship from this company. They have serviced my boiler twice now and immediately after each service the boiler stopped working. Based on these experiences, I would not recommend this company and will never use them again. Last year, following a routine service, the engineer left a condensation valve open, which resulted in a leak that caused water damage in my kitchen. This year, within just a few hours of servicing my boiler, it stopped working and displayed an error code. When they returned I was told that the PCB needed replacing at a cost of nearly £1,000. Thankfully, I sought a second opinion. That engineer quickly identified that the issue was not the PCB, but simply a faulty gas valve, which he replaced without issue and not at a cost of £1000.

Reply from the business

"Thank you for your feedback, it’s genuinely important to us. We value all customer comments, as providing a high standard of service is always our priority. We’re sorry to hear about your concerns and would like to clarify a few points. Last year’s condensate issue related to a loose plastic connection commonly found on certain Worcester Bosch installations. We returned promptly and resolved it at the time. The separate review referenced involved pipework boxed in too tightly, which was dislodged when repositioned, this was also rectified immediately. On the recent visit, the boiler was serviced in line with manufacturer guidelines and was operating correctly when we left. Electronic components can occasionally fail coincidentally after power has been isolated and restored, this does not mean the service caused the issue. When we returned, diagnostic checks indicated a PCB fault based on the error codes present at the time and a quotation was provided. No repair was carried out by

TrustATrader
Keith Wiggins4.8 / 5 ·

The usual excellent service from Chelmsford Gas Services. Bram arrived very punctually, a text informing of his arrival time and a link to track his arrival time. Bram was polite, courteous and friendly, getting on with the job (annual boiler service) efficiently and tidily (absolutely no mess). He solved an issue with our largest radiator, for no extra charge.Bram (or any of his colleagues) are welcome back any time.

TrustATrader
Jane5.0 / 5 ·

So glad we’ve found this company . Arrived early , had been kept updated with arrival . Very friendly and efficient . And made sure everything was in order throughout . Wouldn’t hesitate to recommend this company and will be using again .

TrustATrader
Sue5.0 / 5 ·

I would certainly use this trader again.

TrustATrader
Hugh4.7 / 5 ·

Offer a 2 hour window for the arrival time which is rather long for a one hour job. However on this occasion the engineer was on site within 30 minutes of appointment start time and would have been earlier if the location was easier to find from the postcode/address. Engineer was pleasant and efficient - no complaints about the speed and quality of the work.

TrustATrader
Read the other 10 detailed reviews on this page
Geri Lazell5.0 / 5 ·

As always great communication, professional service, would totally recommend.

TrustATrader
Marion Rich5.0 / 5 ·

Bam and Connor were excellent even though job turned out to be more complicated that we realized. They were polite, fun and very professional. The job took longer than expected but we were not charged any more than estimate Marion

TrustATrader
Jerome5.0 / 5 ·

Chelmsford Gas Services have been looking after our home for several years now. They are proactive in contacting us to organise our yearly service, and arrive promptly and provide excellent service. I would not hesitate to recommend them, a great local family run business.

TrustATrader
Tina5.0 / 5 ·

CGS are always, prompt, efficient, engineer very pleasant and clean worker. Keep you clearly informed of timing, work done etc. happily and confidently recommend.

TrustATrader
Sue5.0 / 5 ·

The guys from Chelmsford Gas are always punctual, polite & keep, us informed of what needs to be done & go through what they have done once the job is finished. Would thoroughly recommend.

TrustATrader
Barrie5.0 / 5 ·

Boiler Service carried out by Bam. very friendly and professional. A problem occurred toward the end of the service and as the boiler was under guarantee with Worcester Bosch he had to call them to fix. This wasn't much of a problem because they were able to send an engineer within 15 minutes. Bam returned on the 27th to complete the service and issue the necessary certificates. We were really please with the service we received from Chelmsford Gas Services. Good Company will be using them again.

TrustATrader
Robert Ruck5.0 / 5 ·

Been using Chelmsford Gas for a number of years now , have had a new combi boiler . 2 new extra radiators supplied and fitted . central heating pipes moved , new gas hob fitted .plus annual service for boiler every year . I have now subscribed to there monthly plan for emergencies and servicing . As you can gather I am a very satisfied customer .. Bam serviced our boiler on weds , so nice and professional, clean tidy job ..highly recommended ..ps, you get what you pay for

TrustATrader
Keith5.0 / 5 ·

Had my boilers serviced by Chelmsford Gas Services, usual knowledgeable, efficient and informed service by the very pleasant Bam Douglas, He even told me that I may need some work at the next service, it's nice to have a years notice about something that may need doing, makes budgeting easier. If you want a company that does a very good job, using reliable people, look no further.

TrustATrader
Chris Davies5.0 / 5 ·

Prompt quick and explains all processes

TrustATrader
Linda5.0 / 5 ·

Having had this company replace my very old boiler in May 2024 with excellent, professional results, I received a timely reminder email for the first annual service. Their engineer, Bam, arrived at exactly the time agreed and set to work after our initial chat. Bam was friendly, knowledgeable and cheerful and I was confident that his work was carried out to Chelmsford Gas Services' very high standards. Thanks from a happy customer.

TrustATrader
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Sources

Where this information comes from

5 named public sources

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About

Chelmsford Gas Services Ltd has been vetted and approved by TrustATrader. Covering all surrounding areas

What this business says about itself
From their own website

What this business says about itself

  • Established: 2011 (15 years in business)
  • Good to know: Family-run

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Completed work

Photos listed as completed work

15 photos

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Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.

Check the TrustMark register
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Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.

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Independent checks

About this business

How long they've really been tradingOperating since at least 2016 (10 years), according to an independent source, not just their own word.
Website online since2011They say, established2011First public review2016
Steadily reviewed17 reviews in the last 12 months, in line with their long-term review pace of about 20 a year.
Good to know

Common questions about Chelmsford Gas Services Ltd

Is Chelmsford Gas Services Ltd a legitimate business?

Chelmsford Gas Services Ltd has 194 independent public reviews, rated 4.4 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Chelmsford Gas Services Ltd?

Chelmsford Gas Services Ltd has 194 public reviews, averaging 4.4 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Chelmsford Gas Services Ltd's reviews are genuine?

Chelmsford Gas Services Ltd's 194 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Chelmsford Gas Services Ltd had recent public reviews?

Chelmsford Gas Services Ltd has 17 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Chelmsford Gas Services Ltd qualified and accredited?

We hold 3 independently sourced credentials for Chelmsford Gas Services Ltd, including Gas Safe Register, TrustATrader Approved, Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.

When was Chelmsford Gas Services Ltd's website registered?

Chelmsford Gas Services Ltd's website has been online since 2011, according to the public domain registry. This dates the website, not necessarily when the business began trading.