Chelsfield Solar

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Chelsfield Solar

Great Amwell
4.991 reviews in the current record
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Launch summary

Chelsfield Solar

Solar PV is a renewable energy technology whereby electricity is generated by solar panels or roof-tiles. This is a planet friendly technology that generates electricity at source, where it is needed. Chelsfield Solar is one of the pioneers of solar PV in the UK, designing and installing since 2002. We are specialists in PV and are a highly experienced team of accredited installers and also electrical contractors since 1998 with an outstanding reputation for professionalism, integrity and attention to detail. We provide a complete integration service for solar PV including design, project management, supply and installation for domestic, commercial and community use. We operate throughout the South East including London. Not only are we part of the Which? Trusted Trader Network, when Which? needed advisors for its solar PV advice forums we were pleased to be their industry experts to assist with their consumer queries.

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Review evidence

Review coverage and highlights

25
Review depth25
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Which? Trusted Traders25 reviews · 0.2 avg

I had a Solar PV and Battery system installed by Chelsfield Solar. I felt Chelsfield presented me with the best options really taking into account the location, surroundings and my electricity demands. They knew the area and were even aware that I would have to navigate getting extra approvals as it was a conservation area, not wanting me to proceed until I had all appropriate permissions in place. I was informed of supply issues around the battery in advance, they highlighted and discussed price changes (which in the current climate were not a surprise) and they provided options to me if I had wanted to look at cheaper alternates. They kept me informed throughout the process. Everything was done to schedule from site survey, scaffolding to installation. They genuinely seem to care about the environment and ensuring you have a system that will operate well for you. I found them knowledgeable, professional and helpful. I would highly recommend.

Customer in Hertfordshire · Which? Trusted Traders0.3

The installation of solar panels and battery was done well, to schedule and to budget. Good communications and helpful.

Customer in Hertfordshire · Which? Trusted Traders0.3

For what we paid for an inspection of our solar installation - £192 - I now realise (after having had a proper inspection by a very good firm) that Chelsfield were useless. They stayed about 30 minutes, picked up one obvious fault and left. Days later we had to prompt them for the written report, which they had forgotten about. Claimed they could not inspect everything due to 'lack of light'. Fact check - there is lighting in the loft; and torches can be bought cheaply! They missed all the critical faults picked up by another company. Should have given us our money back. Such a poor and unfriendly service.

Customer in Greater London · Which? Trusted Traders0.3
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Reviews

Customer review evidence

25 total

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Customer in Hertfordshire5 rating

I had a Solar PV and Battery system installed by Chelsfield Solar. I felt Chelsfield presented me with the best options really taking into account the location, surroundings and my electricity demands. They knew the area and were even aware that I would have to navigate getting extra approvals as it was a conservation area, not wanting me to proceed until I had all appropriate permissions in place. I was informed of supply issues around the battery in advance, they highlighted and discussed price changes (which in the current climate were not a surprise) and they provided options to me if I had wanted to look at cheaper alternates. They kept me informed throughout the process. Everything was done to schedule from site survey, scaffolding to installation. They genuinely seem to care about the environment and ensuring you have a system that will operate well for you. I found them knowledgeable, professional and helpful. I would highly recommend.

Which? Trusted Traders
Dave in Hertfordshire4.7 rating

No words can express how efficient and professional Mick and his team were. A great job, efficient and informative. Would definitely recommend no hard sales pitch genuine advice and great workmanship Once again thank you.

Which? Trusted Traders
Customer in Hertfordshire5 rating

The installation of solar panels and battery was done well, to schedule and to budget. Good communications and helpful.

Which? Trusted Traders
Customer in Hertfordshire1 rating

From our initial enquiry all the way through to having an operational PV system installed the whole team have been a pleasure to work with. The office team are very responsive and knowledgeable and the on-site team were punctual, tidy and also very knowledgeable. The we had a nine panel PV system with a battery storage unit and the install was completed within one day. I would highly recommend Chelsfield to anyone considering solar energy.

Which? Trusted Traders
Customer in Greater London5 rating

For what we paid for an inspection of our solar installation - £192 - I now realise (after having had a proper inspection by a very good firm) that Chelsfield were useless. They stayed about 30 minutes, picked up one obvious fault and left. Days later we had to prompt them for the written report, which they had forgotten about. Claimed they could not inspect everything due to 'lack of light'. Fact check - there is lighting in the loft; and torches can be bought cheaply! They missed all the critical faults picked up by another company. Should have given us our money back. Such a poor and unfriendly service.

Which? Trusted Traders
Customer in Hertfordshire5 rating

Chelsfield Have been totally professional from the very start of the process. From the initial enquiry to the completion of the installation. The initial enquiry was dealt with promptly. They arrived on the Date specified to carry out the survey for the quote. The quote arrived when they said it would and they promptly answered any questions I had. The installation date was booked and carried out on the date specified. On the installation day 6 fitters arrived and the installation was carried out efficiently and completed on the same day. The installation is extremely neat and all mess removed from the house. All 6 fitters were polite helpful and a pleasure to have around doing the install. Would Highly recommend Chelsfield for a solar installation

Which? Trusted Traders
Customer in Greater London5 rating

The team at Chelsfield (particularly Natalie) have always been helpful and responsive with every query, from my initial solar installation, over 12 years ago, to my battery instalation, a year ago, and more recently to help me with schematic's and switching FIT from on provider to another. Great team and company I cannot recommend them strongly enough.

Which? Trusted Traders
Customer in Hertfordshire5 rating

I wholeheartedly recommend Chelsfield Solar to anyone considering having solar panels installed on their home. Their exceptional customer service, meticulous attention to detail, and commitment to excellence have made them a true partner in our journey towards sustainable energy use. Our home presented a unique challenge due to the presence of two meters/MPANs and an annex. The team at Chelsfield Solar rose to the occasion, meticulously assessing our property and thoroughly explaining our options for optimal panel placement and power system configuration. Prior to panel installation, roof work was required. Chelsfield Solar seamlessly coordinated with local tradesmen, ensuring our project progressed smoothly within the established timelines. A large team arrived on-site, exceeding our expectations in terms of both work quality and consideration for our family and neighbors. Even after installation, Chelsfield Solar's support has been unwavering. Twice I visited their store with questions about system maintenance, and each time, the team was friendly, patient, and dedicated to helping us maximize our energy provider benefits. Choosing Chelsfield Solar for our solar panel installation has been an absolute pleasure. Their expertise, professionalism, and commitment to customer satisfaction are unmatched. I wholeheartedly endorse them without reservation. (Yes, this is a genuine review!)

Which? Trusted Traders
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20/100

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Active business10/10
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