“Great company to deal with. Excellent service and helpful advice from Toby. Thanks to Andy and Terry for fitting the stairs, hall and bedrooms so well.”
Public evidence profile
Cherry Carpets Ltd
No Trust Score yet
- 755 reviews across 2 review sources, rated 5.0 where a rating is published
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
What we can verify about Cherry Carpets Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Checkatrade548 reviews · 5.0 avg
- Which? Trusted Traders207 reviews
Highlights
Detailed reviews
These are the individual reviews we hold for Cherry Carpets Ltd, including the highlights above. The 755 headline total is the review volume reported across public review sources.
Carpet refitting
Called Cherry carpets to do a carpet refit after bedroom renovations in 2 bedrooms. Although this is not a service they normally offered they accommodated our request. Anthony came and refitted them, so helpful, friendly and professional. Was concerned as they had been pulled around by workmen. They look as good as new, very happy customer!
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
My flooring experience of Cherry carpets
I have found Cherry carpets overall service to be of a very high standard from first contact with Toby to the fitting of the carpets and the flooring. The fitters were efficient and cleaned up after all work undertaken. I am very happy with everything and the price was very good too.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
NEW BATHROOM FLOOR
Very pleased with Cherry Carpets Service. Looked at samples at home and followed advice given. Fitter arrived on time, worked hard and completed the job efficiently. Floor looks lovely and area left clean and clear.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Would highly recommend
Very pleased with our stairs and landing carpet. Toby in the sales room could not have been more obliging in terms of information and advice, the team was very accommodating with regard to timing, and we were delighted with the way the carpet was fitted by Andy. Would highly recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Kitchen floor
An excellent company. We took several months to choose our kitchen floor and were provided with thorough and patient help in choosing the right floor, loaning of samples and including excellent recommendations for workmen. One came and repaired our suspended timber floor. Another moved 4 appliances before and after the fitting. The final fitting of 3 days was made to an excellent standard. From start to finish I always had the confidence that everything would be well taken care of and at a competitive price which proved to be totally correct.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 14 detailed reviews on this pageShow fewer reviews
Cherry carpets ⭐️
I am delighted to have found a family run carpet company that provides excellent service from start to finish. The whole experience felt 1 on 1 and the amount of detailed information and explanation was so helpful. Communication was excellent from start to finish and we are very happy with the end result. Toby could not have been more helpful and accommodating. Have already recommended to friends and will definitely use them again in the future.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Friendly, reliable service that came in on budget and resulted in gorgeous stair carpets that are perfectly laid.
Excellent service from Toby and Matt and the rest of the Cherry Carpets team. Very helpful, knowledgeable and accommodating - especially with providing multiple quotes for our change of heart on carpet/colours, and then kindly storing our order whilst we dealt with ongoing issues with water damage that delayed our fitting date by several months. Friendly, reliable service that came in on budget and resulted in gorgeous stair carpets that are perfectly laid. Matt even trimmed our leftover offcut to make it easier to store, and advised that we could use this in the case of any future damage to a stair. Very happy with the outcome - many thanks.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great work & Great People
I recently moved and needed to replace a carpet in one of the bedrooms. Originally, I checked both Cherry carpets and the competition across the road - Cherry was closed on the day, so I had someone go in on my behalf. That was the right decision. The gentlemen that booked to come view the room, and who I followed up with after to the end (Toby), was very polite and helpful in choice making, did not attempt to up-sell me on anything - even though I had the things I wanted picked out prior. Quoted the price and called to confirm down the line, both times being very favourable and under what I had initially expected. Once booked in, I had to make some adjustments to the timeline. They were very willing and understanding, and worked around my schedule entirely. The people who came to do the actual work were also very friendly and prompt, cleaned up after themselves and left the room looking amazing. I highly recommend anyone to use Cherry Carpets, and going forward, if I need work done elsewhere, they will be who I choose.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great Local Firm
Aaron, Andy, Max, and Rob made an excellent job fitting new carpet tiles and stairs carpets to our block of flats. An excellent job ! They were very quick and efficient, friendly and personable, and cleared-up after them. Highly recommended.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
LVT kitchen tile flooring
Cherry carpets provided a quote and then we visited their showroom to decide on the particular option we preferred. They were friendly and efficient in their dealings with us. A date and time was arranged for fitting and Matt arrived at the appointed time. He carried out the work diligently and meticulously with attention to detail and care in the laying out. The work was completed to programme and our kitchen was left clean and tidy by Matt. This is the second time we have appointed Cherry Carpets and would have no hesitation in using them again and would highly recommend them.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
New Laminate flooring
We hired cherry carpets to fit our new laminate floor. And the quality of the floor is superb, the team were friendly, and great professionals. Thanks Kerry for assisting us in all the doubts we got, we appreciate your patience and effort. We are happy for our new floor and highly recommend cherry carpets.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great service and knowledgable staff
Excellent service from Cherry. Toby was exceptionally helpful and good work by Andy and Terry on the fitting of the stairs, bedrooms and hall.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Flooring
Never used you before so a little apprehensive but have to say very pleased with work The workers were Kerry and Mark they also had to do the sawing in doors so there was dust in the hallway but they swept it all up also wiped down stairs so good on them Well done
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great work and great service
Cherry Carpets laid carpet in our hall, stairs and upper landings and laid hard flooring in our dining room. The work was done very well with a very personable and professional service from all those who dealt with us. Terry and his colleagues provide excellent customer service. The work was done on time and on the dates booked, and to budget. We are very pleased with Cherry Carpets and have no hesitation in recommending them.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent workmanship and quality products
First time we have used Cherry Carpets, this time for the inital phase of a bigger house refurb, and so impressed with the standard of work, their customer service and fabulous products. The bedroom carpet is very impressive quality, looks and feels fabulous and process from removal of old underlay and carpet to the door trim to accommodate our lush new carpet was efficient, clean and tidy. The shower room has had LVT laid which looks amazing. The room had originally been tiled and the floor needed a lot of prep before the LTV could be laid, but Kerry the fitter was brilliant working round and solving the challenges and installing the flooring with minimal waste and attention to detail. Very pleased with these results and looking forward to Cherry installing the rest of the new flooring once the rooms are ready. Highly recommend for value, craftmanship and quality.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent work
We used Cherry for the first time and found the whole process very efficient with excellent time keeping and communications from the initial representative who came to measure up, quote and recommend carpet, to all the office communications re setting up appointments and the invoice etc and in particular the fitters, Henry, Rob and Andy who were thorough, friendly and efficient. The carpet was exactly what we were looking for and very good quality. Would highly recommend
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent Communication and Very Professional
This is the first time I have used this company and it won't be the last. They have carried out the supply and fitting of new carpet including removal of the old carpet and underlay though out my house including removing and replacing all furniture etc as necessary. I have found them to be very proficient, helpful and professional and good value from start to finish.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Stair carpet
Efficient and courteous fitter, quoted and delivered as discussed. Very happy with our new carpet! Thanks
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
High quality, friendly and efficient
We got two floors worth of new carpets and two rooms of engineered wood from Cherry Carpets. I couldn't fault them. The products were high quality. Terry who did the carpets and Kerry who did the wooden floors were both excellent. Shout out in particular to Kerry. After finding moisture in the floors he worked fast and hard, going out of his way to make sure deadlines were met, even with the extra layers of work needed to protect from the moisture. We couldn't be happier with service and our new floors.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“The installers Kerry and Mark did a fantastic job. It's a super sharp installation and the carpentry is perfect.” · Checkatrade, 20 Oct 2025
“Cherry Carpets have completed 7 superb installations for us over the years and have recently laid some LVT flooring in our dining room, which looks lovely” · Checkatrade, 19 Oct 2025
Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Active incorporated business
Cherry Carpets Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 14 years on the register also points to an established business rather than a brand-new one.
Photos listed on Which? Trusted Traders
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Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 9:30am–4:30pm
Where this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
About
Carpets / flooring in West Wickham, Kent.
Services they list
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
What this business says about itself
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)
- Team: in-house team of fitters
- Areas served: London, Kent, Surrey
- Brands they work with: Amtico, Karndean
- VAT number they state: GB 138109912 · check on the HMRC VAT checker (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
About this business
What to check before you hire
Want an extra legitimacy check? Run the Cowboy Checker on Cherry Carpets Ltd before you contact them.
Run Cowboy Checker →Common questions about Cherry Carpets Ltd
Is Cherry Carpets Ltd a legitimate business?
As of 1 Aug 2026, we hold 755 independent reviews across Checkatrade and Which? Trusted Traders for this business, and Companies House lists (no. 07929837) as active, checked 14 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Cherry Carpets Ltd?
Cherry Carpets Ltd has 755 public reviews, averaging 5 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.
How is Cherry Carpets Ltd rated on reliability and quality?
On Checkatrade, customers rate Cherry Carpets Ltd by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 4.9 out of 5. These are per-category scores from real published reviews. They show where Cherry Carpets Ltd is strongest, not just the overall average.
How do I know Cherry Carpets Ltd's reviews are genuine?
Cherry Carpets Ltd's 755 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Cherry Carpets Ltd had recent public reviews?
Cherry Carpets Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Cherry Carpets Ltd qualified and accredited?
We hold 1 independently sourced credential for Cherry Carpets Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Cherry Carpets Ltd a registered business?
Cherry Carpets Ltd is a registered business on Companies House (company number 07929837), incorporated 31 Jan 2012, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Cherry Carpets Ltd specialise in?
Cherry Carpets Ltd lists specialist services including Carpet Fitting, Carpet Repair / Stretching, Carpet Supplier, Carpet Supply & Fit, Carpet Tiles, Floor Screeding. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Cherry Carpets Ltd cover?
They state on their own website that they cover London, Kent, Surrey. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.