“We can’t speak highly enough of the work Steve, Dan and Lee did for us when installing our en suite. They turned up at the times they said they would and kept us informed throughout the installation, giving us options on how we could have certain things placed. They ripped out the old suite and made sure that everything was removed and taken away on the same day. In addition, they ensured that they swept and washed the floors every day. Everything was covered sufficiently (carpets and wooden flooring) to avoid any unnecessary mess. We’re so pleased with the way the en-suite now looks and have already happily recommended it to 2 of our friends and wouldn’t hesitate to do so if anyone asked us for a referral. We wouldn’t hesitate to use them again if we wanted our main bathroom done. A massive thumbs up from us!”
Public evidence profile
Chigwell Bathroom Services
- Rated 5.0 from 147 reviews
- 5 reviews in the last 12 months
How this score is worked out
How this score is made up
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- Licences and credentials0.6 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
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What we can verify about Chigwell Bathroom Services
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See the full verification checklist for Chigwell Bathroom Services →What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Which? Trusted Traders147 reviews · 5.0 avg
Highlights
“This is the 3rd time we have used CBS. The first time was for 2 bathroom refits 7 years ago. That job has stood the test of time and still looks as good as when it was first done. So we asked CBS to refit our remaining bathroom and they have done their usual very high quality job. Many thanks to the whole team.”
“Steve and his team have done a fantastic job refurbishing our bathroom. The standard of work is exceptional! Steave and hs team ensured the work started and completed on time and under budget ! The finishing and ttention to details is fantastic! Steve also took time during the design phase to advice on key areas of to make the design practical and maintenance easy! Steve also went out of his way to make time to replace our 3 port valve and solve out ot water tank issues when another company kept pushing us around cancelling our appointment. A huge thank you to the Team!”
Detailed reviews
These are the individual reviews we hold for Chigwell Bathroom Services, including the highlights above. The 147 headline total is the review volume reported across public review sources.
Amazing service!
We can’t speak highly enough of the work Steve, Dan and Lee did for us when installing our en suite. They turned up at the times they said they would and kept us informed throughout the installation, giving us options on how we could have certain things placed. They ripped out the old suite and made sure that everything was removed and taken away on the same day. In addition, they ensured that they swept and washed the floors every day. Everything was covered sufficiently (carpets and wooden flooring) to avoid any unnecessary mess. We’re so pleased with the way the en-suite now looks and have already happily recommended it to 2 of our friends and wouldn’t hesitate to do so if anyone asked us for a referral. We wouldn’t hesitate to use them again if we wanted our main bathroom done. A massive thumbs up from us!
High quality job
This is the 3rd time we have used CBS. The first time was for 2 bathroom refits 7 years ago. That job has stood the test of time and still looks as good as when it was first done. So we asked CBS to refit our remaining bathroom and they have done their usual very high quality job. Many thanks to the whole team.
Professional, Reliable & Afforadble
Steve and his team have done a fantastic job refurbishing our bathroom. The standard of work is exceptional! Steave and hs team ensured the work started and completed on time and under budget ! The finishing and ttention to details is fantastic! Steve also took time during the design phase to advice on key areas of to make the design practical and maintenance easy! Steve also went out of his way to make time to replace our 3 port valve and solve out ot water tank issues when another company kept pushing us around cancelling our appointment. A huge thank you to the Team!
Just Brilliant!
Steve Dan and Len did an absolutely brilliant job of my en suite. The workmanship was to the highest standard and they completed the job on time and on budget. From start to finish they offered support and advice so many decisions needed to be made and they were just great! They were a pleasure to have in my home a happy helpful team who every day when they left swept and even washed the floors! So pleased I chose them to do the work don’t look any further you won’t beat Steve and his team.
Great bathroom work
Steve, Danny and the team were an absolute pleasure to have fitting our new bathroom. We had planned getting the work done for a long time and so it was important to us that the level of finish matched the investment we had made in fittings. From start to finish they did a fantastic job, “treating the house like our own”. They were on time every day, reorganised when deliveries were not on time, and have even stopped by to make sure everything is working as it should. We are already planning how we can get them involved in our next renovations.
Read the other 15 detailed reviews on this pageShow fewer reviews
Great Service!
Look no further! Chigwell Bathroom Services are the guys for you! Steve and his crew were brilliant in gutting my old bathroom and installing a new one: bath, tiles, sink, pipework, cupboards and electrics. I cannot praise them enough. They treated the house with care and attention, placing thick cling film on the stairs and landing to prevent stains, dust, etc. They even swept and mopped everything each evening before leaving. I must mention Dan, the tiler, he was excellent. All the seams and grouting were geometrically opposite on opposing walls, laid at 90 degree angles with aid of a clever laser device. In summary: truly great work with a professionally finish and very highly recommended!
Re complete bathroom renovation
Stephen and team undertook a total renovation of our family bathroom, which entailed completely gutting the previous bathroom, pipework and wiring and starting from scratch. The team ran to time and consulted me every step of the way, including highlighting issues that were discovered at the start of the project- and could not have been known prior to the works starting. The project finished on budget and to an extremely high quality of finish. I have absolutely no hesitation in recommending the team, indeed a family member now has a bathroom project booked in on the back of our installation. Stephen is totally transparent in his pricing and you are paying a fair rate for what are skilled tradespeople, who will deliver a high quality finish. Our property was left clean and tidy at the end of each day, which cannot be underestimated with a young family.
So Happy with Our New Bathroom!
I couldn't be happier with the bathroom renovation carried out by Steve, Dan, and Lee. From start to finish, the entire process was smooth and professional. They completed the job on time and the workmanship was absolutely excellent—every detail was finished to a high standard. One thing that really stood out was how clean and tidy they kept everything. They cleaned up at the end of each day, which made living through the renovation so much easier, and then did a full, thorough clean once the job was complete. The team were not only skilled, but also friendly, respectful, and easy to communicate with throughout the project. It’s clear they take pride in their work, and the results speak for themselves. Highly recommend Steve and his team if you’re looking for quality work and a stress-free experience. Thank you, Steve, Dan, and Lee, for transforming our bathroom into something we truly love!
High quality care and work.
We had a wonderful experience from start to finish of this work. Great guidance of options to consider, and clarity of when and how much. When the team discovered unexpected issues that added complications to getting the work done they resolved them with a cheery approach and kept us informed of solutions. They picked up a couple of small snagging issues quickly and well. I would thoroughly recommend Steven and his team. Delighted every day with our bathroom and en-suite!
Resign of upstairs toilet area
Did a great job in transforming our upstairs toilet area. Came up with ideas that we hadn’t thought about. Top quality work completed and would highly recommend this company to anyone requiring work to their bathroom/toilet area.
Bathroom shower installation
Great service. Did a fantastic job in transforming our bathroom. Provided us with great ideas. The work carried out was top drawer. Staff were very polite and very punctual. Would highly recommend this company.
Fantastic job, very happy
I asked Steve to replace a row of border tiles in my bathroom. This was a relatively small job but made a big difference to the look of our bathroom. They were prompt, efficient, very helpful and did a fantastic job. I wouldn't hesitate to recommend CBS.
Excellent Work Again
I used Steve a few years ago to do a complete bathroom refurbishment. I wanted to make some changes to the layout so I used Steve and his team again. They have made a brilliant job of it and I'm very pleased with the result.
New Bathroom
Steve and the team at Chigwell Bathroom Services were superb from the first meeting to discuss the job, until it was complete. The finished product is excellent. The guys were courteous, trustworthy and professional in all their dealings with us. We were able to give the keys of the house to Steve and go away whilst the work was done, safe in the knowledge there would be no issues. There were no surprises. The quote did not change and the job was started on the agreed date and finished in the timescale Steve said at the outset. They were extremely tidy, ensuring the house was cleaned each night. We would have no hesitation in recommending Chigwell Bathroom Services. Thank you Steve, Dan and Lee.
Excellent team work.
Steve, Danny and Dave did a fantastic job together. They were like a well oiled machine working diligently and efficiently. Further more they were lovely guys and were so easy to have in our house which is fantastic when you're having work done with disruption. They also left our house clean and tidy at the end of their day which was a big help to us. They were so organised with everything and seemed to love working together. And finally the finished result was fantastic, they created a beautiful bathroom for us. I wouldn't hesitate to use this wonderful team even if you have to wait for a while. I promise you it will be worth it. Thank you Steve, Danny and Dave, Jeff and I really appreciate what you have done.😄😁
Exceptional quality and service!
We have used Steve and his team at Chigwell Bathroom Services several times now to do a couple of projects for us. We were recommended to them because of their quality and professionalism, and they certainly did not disappoint. Steve, Dan and Lee were excellent, ensuring good quality workmanship and keeping the house immaculate at the end of each day and throughout. We are so pleased with the end result and would not hesitate to recommend them to anyone, and would certainly use them again! Thank you very much to Steve and the team!
Look no further - This is THE best bathroom company on the planet!
This is the second time I've asked Chigwell Bathroom Services to replace a bathroom for me. Steve and the team are always reliable, courteous, considerate and always leave the place tidy and clean every night. I would highly recommend Chigwell Bathroom Services to anyone needing a professional company to help them through a bathroom renovation and we will definitely call upon Steve in the future. Thank you to Steve and the team for putting together our amazing new bathroom. We appreciate all the hard work you guys put in to it!
Our wonderful New Bathroom
We have no doubts about recommending Chigwell Bathrooms Services, who recently completed a new bathroom & also a new downstairs loo Steve organised the whole process & after choosing our equipment at Fayer's Just Add Water showrooms ( guided by the knowledgeable Chris ), we agreed a start date. On the first day Steve & his team arrived and set to covering up our hall & stairs with protective plastic covering. Only then did the team ( Steve plus Danny & Lee & Dave) started work removing the existing bathroom & separate loo. The area was combined to provide a walk-in shower, sink, loo & bath. We are delighted with the quality of the work. In addition to the core team, Steve brought in additional specialists (plasterer, electrician & carpenter) as required. Everyone who came to the house was unfailingly polite & friendly, and helpful and the project ended on time! We can wholeheartedly recommend Chigwell Bathrooms Service
Excellent Work
We cannot speak more highly of the Chigwell Bathroom Services. Steve and his team were great in completely refurbishing our ensuite bathroom. They are a most professional team and we are 100% satisfied. On arrival, the first day, they protected all our carpets with protective covering and each night everything was mopped and cleaned before they left. If you want a great and professional job we cannot recommend them more highly. We are very happy.
Great Bathroom Refurb
From the moment of first contact I was impressed with Steve's professional approach and punctuality. This gave me confidence that he and his team at CBS were the right choice for my complex bathroom refurb. I was not wrong. A top job from start to finish. Planning, design and execution all first class. The link with Fayers for design and supply works well. All the staff employed worked efficiently, were polite and left the site clean everyday. The result was a stunning modern bathroom. Extremely pleased and would thoroughly recommend.
Rated 5.0, in line with the local average for electricians in Epping
Across 9 electricians in Epping, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
“they ensured that they swept and washed the floors every day.” · Which? Trusted Traders, 29 Mar 2026
“every day when they left swept and even washed the floors!” · Which? Trusted Traders, 16 Oct 2025
“They cleaned up at the end of each day, which made living through the renovation so much easier” · Which? Trusted Traders, 27 May 2025
“CBS to refit our remaining bathroom and they have done their usual very high quality job.” · Which? Trusted Traders, 24 Feb 2026
“The standard of work is exceptional!” · Which? Trusted Traders, 6 Feb 2026
“The project finished on budget and to an extremely high quality of finish.” · Which? Trusted Traders, 1 Jun 2025
Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Where this information comes from
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Review sources
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About
Whether it’s been a hard day at work and you need to soak in a relaxing bath, or it’s a jump start, awakening shower to get you into the day, Chigwell Bathroom Services will provide the solution. We will create a space for you that fits your aspirations and at a price which will help you have more than you thought possible. Chigwell Bathroom Services began in 1996 when it’s founder, Steve Brightman realised that the most basic of bathrooms could become a haven of rest and relaxation. With 19 years of experience, Steve and his team are qualified to provide any configuration of bathroom you desire. Drench showers, relaxing bathrooms or wet rooms are a speciality Complaints Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which Trusted Traders in the first instance on 01179812929
What to check before you hire
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Common questions about Chigwell Bathroom Services
Is Chigwell Bathroom Services a legitimate business?
Chigwell Bathroom Services has 147 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Chigwell Bathroom Services?
Chigwell Bathroom Services has 147 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Chigwell Bathroom Services' reviews are genuine?
Chigwell Bathroom Services' 147 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Chigwell Bathroom Services had recent public reviews?
Chigwell Bathroom Services has 5 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Chigwell Bathroom Services qualified and accredited?
We hold 1 independently sourced credential for Chigwell Bathroom Services, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
How long has Chigwell Bathroom Services been trading?
Chigwell Bathroom Services has been reviewed on public sources since 2023.
ESV Installations
Known for: Friendly & polite · Professional