Chris Ball & Son Roofing Ltd

Work commenced but remains incomplete. Scaffold remains in place. Payment in full made on 09.11.2022 as works close to completion with agreed snags and removal of scaffold outstanding. No further communication from company and subsequently unable to contact company by telephone or email. Phone numbers all unobtainable. Email received today 2.12.22 from a collections and recovery agent advising that the company ceased trading on the 18.11.22

The work was completed on the same day. However, the window is still leaking, albeit that this was not discovered until about two months ago due to the long summer drought experienced this year. We then contacted the business by phone on several occasions, only to be told to direct any enquiries via email. Despite several messages sent, no response was ever received. We therefore visited their premises in Catford, only to be told there was no-one there!

I recommend you do not use Chris Ball Roofing under any circumstances. We paid an above market price for a roof repair that was not completed to a market standard and caused significant damage to our home. We are now having to take Chris Ball Roofing to court to recover costs and damages as they are refusing to refund us. At first customer service was excellent, until there was a problem and then it became very poor. Shop around, there are much better firms that will complete the works better and for a better price. This whole episode has been very stressful, thanks to Chris Ball Roofing.

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