Public evidence profile · Checked March 2026

Clearwater Plumbing & Heating Ltd

PlumberStowmarket4.9140 reviews · 2 independent public sources
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved

Newest review we found is from June 2024.

No Trust Score yet

  • Rated 4.9 from 140 reviews across 2 review sources
  • 1 credential shown

Newest review June 2024

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

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Trust at a glance

What we can verify about Clearwater Plumbing & Heating Ltd

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Clearwater Plumbing & Heating Ltd
Review quality check

Review recency

Review recency

How recently this business's reviews were left, kept separate from the star rating and the number of reviews.

No reviews from the last 12 months are shown.

From customer reviews

What customers consistently say

Recurring themes from 122 customer reviews across 2 review sources.

Respectful and tidy in your home: Michael and Jack arrived on time, Very clean and tidy with there work. · TrustATrader, 8 Jan 2018

Reliable and punctualQuoted from 3 reviews

Arrived on time All installed no issues · TrustATrader, 11 Jun 2024

Paul the plumber arrived punctually every morning and was extremely pleasant, hard working and trustworthy. · TrustATrader, 2 Sept 2021

They turned up on time and they was very friendly. · Checkatrade, 3 Dec 2018

Quality of the workQuoted from 3 reviews

Paul is a first class plumber and heating engineer · TrustATrader, 20 May 2024

Excellent workmanship. Very friendly, and caring, nothing was too much trouble for them. · Checkatrade, 26 Jan 2018

Amazing plumber. Solved my heating problem quickly and efficiently. · TrustATrader, 7 Feb 2017

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
140 reviews in public evidenceReviewed on public review sources since 2009Most recent review Cross-checked across 2 review sources
Customers often mention
  • Friendly & politeMentioned in 37% of reviews we've read
  • ProfessionalMentioned in 32% of reviews we've read
Where these reviews are published
  • TrustATrader92 reviews · 4.9 avg
  • Checkatrade48 reviews · 4.9 avg

Highlights

Arrived on time All installed no issues Would recommend and use again ⭐️⭐️⭐️⭐️⭐️

Scott LloydTrustATrader5.0 rating

Paul is a first class plumber and heating engineer,i have no hesitation in recommending him.

Simon LeeTrustATrader5.0 rating

Very helpful in explaining issues in regards of use of the boiler and how to use it more efficiently

AnonymousCheckatrade5.0 rating

Detailed reviews

Geraldine Harris5.0 / 5 ·

Excellent

TrustATrader
Dips5.0 / 5 ·

Clearwater helped me to set up a water heating system when I was struggling to have one and paying constantly to fix my hot water cylinder. Days of worry were over. (Worrying about hot water and collecting water from leaks).

TrustATrader
Jennifer5.0 / 5 ·

So polite and friendly. Was true to his word. Was super efficient and got us sorted quickly. Transparent pricing. Honest and professional.

TrustATrader
George5.0 / 5 ·

Fantastic job installing a megaflow - great communication and got over any problems caused by my weird, old house with ease. Would definitely recommend.

TrustATrader
Emma5.0 / 5 ·

Could not recommend these guys enough. We’ve had bad luck with plumbers over the last few months who have not been able to solve our issue. Clearwater came in and got the job done within an hour. Great price, great service. Top job!

TrustATrader
Read the other 10 detailed reviews on this page
Laura O'Connor5.0 / 5 ·

I have been very pleased with the work carried out so far by Paul and his accomplice. Very clean, professional and reasonably priced. Would recommend.

TrustATrader
Mr R G Wade5.0 / 5 ·

Paul the plumber arrived punctually every morning and was extremely pleasant, hard working and trustworthy. He is super efficient and we wouldn't hesitate to recommend him!

TrustATrader
Tim Barnes5.0 / 5 ·

Good job

TrustATrader
john hall5.0 / 5 ·

would always recommend them to any one requiring plumbing work done. They were clean, tidy, on time,very polite and explained everything. we could not be Moore pleased and we would not use any one else.

TrustATrader
Gavin Bean5.0 / 5 ·

Really quality work. Informed me of everything I asked. I will use again for sure!

TrustATrader
Daniel Ichim2.7 / 5 ·

Called them for a boiler issue ,a plumber turned up with an apprentice ,after inspection told me to change the 9 year old boiler (2500£) and charged me 66£ callout . A different plumber fixed the problem with 300£ altogether .

Reply from the business

Thank you for your feedback as its very important to us. We value your comments as customer service is our priority. We spoke to you at length and you agreed with how we came to the conclusion we did regarding the repair/replacement as you didn’t disclose all of the details regarding the insurance. You were only charged for diagnosis which you would of had to pay had the boiler been repaired before we could diagnose the underfloor heating fault which is what we were called for.

TrustATrader
Francis Gane4.8 / 5 ·

Extremely professional and works were carried out to a very high standard. Thanks!

TrustATrader
lee wonnacott5.0 / 5 ·

very impressed with the service, did phone for quotes from different company's. Clearwater was the only one who gave me a fair price for the work they carried out, which was fitting a gas cooker. They completed it within the hour and done a brilliant job. For me its the company's that take the little jobs serious that should be praised and would highly recommended them. Thank you.

TrustATrader
Customer5.0 / 5 ·
Change a set of taps

They turned up on time and they was very friendly. I was pleased with the job they have done I would definitely recommend Clearwater plumbing

Checkatrade
Customer5.0 / 5 ·
Boiler service.

A great company would highly recommend and very professional.

Checkatrade
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Local context

Rated 4.9, in line with the local average for plumbers in Stowmarket

Across 11 plumbers in Stowmarket, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked March 2026

About

Clearwater Plumbing & Heating Ltd has been vetted and approved by TrustATrader. Covering Ipswich and all surrounding areas

Services they list

Plumber

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

SuffolkWoodbridge

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Completed work

Photos listed as completed work

5 photos

These photos were listed as completed work by the business or a public source. They do not verify workmanship.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Clearwater Plumbing & Heating Ltd before you contact them.

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Independent checks

About this business

How long they've really been tradingOperating since at least 2009 (17 years), according to an independent source, not just their own word.
First public review2009Website online since2011
Good to know

Common questions about Clearwater Plumbing & Heating Ltd

Is Clearwater Plumbing & Heating Ltd available for emergencies?

They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Clearwater Plumbing & Heating Ltd a legitimate business?

Clearwater Plumbing & Heating Ltd has 140 independent public reviews, rated 4.9 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Clearwater Plumbing & Heating Ltd?

Clearwater Plumbing & Heating Ltd has 140 public reviews, averaging 4.9 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Clearwater Plumbing & Heating Ltd's reviews are genuine?

Clearwater Plumbing & Heating Ltd's 140 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Clearwater Plumbing & Heating Ltd qualified and accredited?

We hold 1 independently sourced credential for Clearwater Plumbing & Heating Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.

What does Clearwater Plumbing & Heating Ltd specialise in?

Clearwater Plumbing & Heating Ltd lists specialist services including Plumber. If your job is one of these, look for it in their listed services or ask them to confirm for your project.