Always use Richie for boiler service. Polite,professional and always reliable. Does a good job.
Public evidence profile
Complete Heat Solutions
Companies House
Active incorporated business
Trust Score
66out of 100
66 out of 100, with a caution: newest review we found is from January 2020. Weigh that age against the score.
- Rated 5.0 from 3 reviews
Newest review January 2020
How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say47.4 of 60
Independent checks12.4 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade3 reviews · 5.0 avg
Detailed reviews
Richie returned to complete the annual service of the condensing boiler he installed for us 2 years ago. He responded promptly when I left a message for him to arrange a convenient time for the service and arrived on the day when expected. Richie completed the service in good time and forwarded all the relevant paperwork to me the same day. I would definitely recommend him for installation and servicing of gas central heating systems.
The person that I usually called about my central heating has retired and he recommended Richie. Richie was punctual, efficient and friendly, so I will use him again and recommend to others.
Local context
Rated 5.0, in line with the local average for plumbers in Whitley Bay
Across 9 plumbers in Whitley Bay, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“Always use Richie for boiler service. Polite,professional and always reliable.” · Checkatrade, 18 Jan 2020
“Richie was punctual” · Checkatrade, 4 Nov 2019
Companies House registration
ActiveActive incorporated business
Complete Heat Solutions is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameComplete Heat Solutions
Company number05685585
Incorporated
Registered activityPlumbing & heating installation
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 20 years on the register also points to an established business rather than a brand-new one.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Whitley Bay, Tyne And Wear.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: From emergency callouts to preventative maintenance, we make sure your boiler runs smoothly and efficiently throughout the year.
- Areas served: the North East
- Good to know: Fixed pricing
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingThe earliest independent record of them trading is 2006, so at least 20 years. They appear in 2 separate independent sources.
Company registered2006First public review2019Website online since2024
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Complete Heat Solutions before you contact them.
Run Cowboy Checker →Good to know
Common questions about Complete Heat Solutions
Is Complete Heat Solutions a legitimate business?
Complete Heat Solutions has 3 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Complete Heat Solutions?
Complete Heat Solutions has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Complete Heat Solutions' reviews are genuine?
Complete Heat Solutions' 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Complete Heat Solutions a registered business?
Complete Heat Solutions is a registered business on Companies House (company number 05685585), incorporated 24 Jan 2006, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What areas does Complete Heat Solutions cover?
They state on their own website that they cover the North East. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Complete Heat Solutions' website registered?
Complete Heat Solutions' website has been online since 2024, according to the public domain registry. This dates the website, not necessarily when the business began trading.