Public evidence profile

Concept Home Improvements Ltd

BuilderHornchurch5.02 reviews · 2 independent public sources
Review quality
No reviews in 12 months
Credentials & registries
2 credentials shown
Companies House
Active incorporated business
Trust Score
36out of 100
Building a public record

36 out of 100, with a caution: newest review we found is from October 2023. Weigh that age against the score.

  • Rated 5.0 from 2 reviews
  • 2 credentials shown

Newest review October 2023

Worth checking: TrustMark

How this score is worked out
Rating5.0 / 5
Review volumeLow · 2
Independent sources2 independent public sources
Credentials2 credentials shown

How this score is made up

What customers say18.4 of 60
Independent checks9.9 of 30
Track record7.1 of 10
See the independent checks
  • Licences and credentials1.9 of 10.3
  • Ways to reach them2.9 of 3.4
  • Reviewed on more than one site0 of 5.1
  • Registered company details5.1 of 5.1
  • Photos of their work0 of 4.3
  • Industry recognition0 of 1.7

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Trust at a glance

What we can verify about Concept Home Improvements Ltd

3 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Concept Home Improvements Ltd
Credentials and associations

Credentials and memberships

2

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

CONCEPT HOME IMPROVEMENTS LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameCONCEPT HOME IMPROVEMENTS LTD
Company number04469491
Incorporated
Registered activityConstruction installation
Run by2 directors (longest-serving director appointed in 2011)
Previously traded asCONCEPT WINDOWS LIMITED (until 2012)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 24 years on the register also points to an established business rather than a brand-new one.

Review quality check

Review recency

Review recency

How recently this business's reviews were left, kept separate from the star rating and the number of reviews.

No reviews from the last 12 months are shown.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
2 reviews in public evidenceMost recent review
Where these reviews are published
  • Which? Trusted Traders2 reviews · 5.0 avg

Highlights

Conservatory replaced. Very professional service start to finish

Which? Trusted Traders ConsumerWhich? Trusted Traders5.0 rating

I had a conservatory built by Concept around 10 years ago. So well built that I went back to them to replace the glass roof with a solid one. I also wanted to change the interior which involved building works. From the initial meeting with the sales rep right through to the trades people I felt listened to, was given sensible advice with costing differences so I could make informed decisions. Being a woman dealing with this firm I felt listened to and respected. Their work is exceptional from the structure to the finish. A good trustworthy British firm which restored my faith in builders. Well done Concept! And thank you

Which? Trusted Traders ConsumerWhich? Trusted Traders5.0 rating

Detailed reviews

Which? Trusted Traders Consumer5.0 / 5 ·

Conservatory replaced. Very professional service start to finish

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5 ·

I had a conservatory built by Concept around 10 years ago. So well built that I went back to them to replace the glass roof with a solid one. I also wanted to change the interior which involved building works. From the initial meeting with the sales rep right through to the trades people I felt listened to, was given sensible advice with costing differences so I could make informed decisions. Being a woman dealing with this firm I felt listened to and respected. Their work is exceptional from the structure to the finish. A good trustworthy British firm which restored my faith in builders. Well done Concept! And thank you

Which? Trusted Traders
Local context

Rated 5.0, in line with the local average for builders in Hornchurch

Across 31 builders in Hornchurch, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Concept Windows & Conservatories is a family run company. Established in 1987 we specialise in the installation of high quality double glazed uPVC windows, doors, conservatories, orangeries and roof line products. We have an excellent reputation in Essex, Middlesex & London for supply and installing high quality products alongside an exceptional level of customer service and after care. We are one of the few double glazing companies in the area who are Trading Standards Approved. We offer the following products: Windows Doors Composite Doors Stable Doors French Doors Patio Doors Conservatories Conservatory Refurbishments Solid Roof Conservatories Orangeries Roofline Fascias, Soffits and Guttering Sealed Unit (glass) Replacement Visit one of our Showrooms Concept House, Billet Lane, Hornchurch, Essex, RM11 1XP or 170 Deans Lane, Edgware, Middlesex, HA8 9NT

Independent checks

About this business

How long they've really been tradingThey state they've been established since 1987, but the earliest independent source we can find is 2002. Worth asking them about the gap.
They say, established1987Company registered2002
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the builder services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks

What to check before you hire

Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Verify at the sourceCheck them yourself

This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.

Check the TrustMark register
Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.

Want an extra legitimacy check? Run the Cowboy Checker on Concept Home Improvements Ltd before you contact them.

Run Cowboy Checker →
Good to know

Common questions about Concept Home Improvements Ltd

Is Concept Home Improvements Ltd a legitimate business?

Concept Home Improvements Ltd has 2 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Concept Home Improvements Ltd?

Concept Home Improvements Ltd has 2 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Concept Home Improvements Ltd's reviews are genuine?

Concept Home Improvements Ltd's 2 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Concept Home Improvements Ltd qualified and accredited?

We hold 2 independently sourced credentials for Concept Home Improvements Ltd, including Trading Standards Approved (Buy With Confidence), Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Trading Standards Approved (Buy With Confidence) is a scheme run by UK Trading Standards that vets and approves local traders, checking they trade fairly and within the law.

Is Concept Home Improvements Ltd a registered business?

CONCEPT HOME IMPROVEMENTS LTD is a registered business on Companies House (company number 04469491), incorporated 25 Jun 2002, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.