“We had a problem with our central heating, could not work out what was wrong. After calling Cosy Cat Plumbing it didn’t take long before the error was found! A new thermostat gadget replaced the App type gadget and our heating is now working well. All sorted in a couple of hours. No mess, no fuss, the cause of error and resolution was explained very well. The replacement thermostat is now working, is very simple to use and has resolved all our problems of the complex previous difficulties. We didn’t know it would be this simple! Very impressed!”
Public evidence profile
Cosy Cat Plumbing & Heating Ltd
Review quality
No reviews in 12 months
Trust Score
66out of 100
66 out of 100, with a caution: newest review we found is from November 2023. Weigh that age against the score.
- Rated 5.0 from 436 reviews
Newest review November 2023
How this score is worked out
Rating5.0 / 5
Review volume436
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say51.5 of 60
Independent checks11.2 of 30
Track record3.7 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Cosy Cat Plumbing & Heating Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Cosy Cat Plumbing & Heating Ltd →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade436 reviews · 5.0 avg
Highlights
“Jim was excellent. He responded very quickly and understood what the issue was and resolved this on the day. We had previously used another company to sort the issue but they weren't sure of the problem and quoted works which were excessive of what was needed. Will definitely recommend Jim now that we have a cosy cat again!”
“I can’t thank Jim enough. From the very first second we got in touch, Jim has been outstanding. I had to replace a very old boiler (40 years old) with a new one. Another plumber didn’t even give me a quote as the job was too much for him. Jim instead came to take a look at it the day after we got in touch and gave me a quote after few days. He explained everything in details, gave me a 100% accurate quote and time frame, started the works when he said he would and finished the works when he said he would. He removed all the rubbish and packaging and even mopped the floor after finishing off.”
Detailed reviews
These are the individual reviews we hold for Cosy Cat Plumbing & Heating Ltd, including the highlights above. The 436 headline total is the review volume reported across public review sources.
We had a problem with our central heating, could not work out what was wrong. After calling Cosy Cat Plumbing it didn’t take long before the error was found! A new thermostat gadget replaced the App type gadget and our heating is now working well. All sorted in a couple of hours. No mess, no fuss, the cause of error and resolution was explained very well. The replacement thermostat is now working, is very simple to use and has resolved all our problems of the complex previous difficulties. We didn’t know it would be this simple! Very impressed!
Jim was excellent. He responded very quickly and understood what the issue was and resolved this on the day. We had previously used another company to sort the issue but they weren't sure of the problem and quoted works which were excessive of what was needed. Will definitely recommend Jim now that we have a cosy cat again!
I can’t thank Jim enough. From the very first second we got in touch, Jim has been outstanding. I had to replace a very old boiler (40 years old) with a new one. Another plumber didn’t even give me a quote as the job was too much for him. Jim instead came to take a look at it the day after we got in touch and gave me a quote after few days. He explained everything in details, gave me a 100% accurate quote and time frame, started the works when he said he would and finished the works when he said he would. He removed all the rubbish and packaging and even mopped the floor after finishing off.
Local context
Rated 5.0, in line with the local average for plumbers in Beckenham
Across 19 plumbers in Beckenham, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Respectful and tidy in your home: “He removed all the rubbish and packaging and even mopped the floor after finishing off.” · Checkatrade, 11 Oct 2023
“After calling Cosy Cat Plumbing it didn’t take long before the error was found! A new thermostat gadget replaced the App type gadget and our heating is now working well.” · Checkatrade, 10 Nov 2023
“He responded very quickly and understood what the issue was and resolved this on the day.” · Checkatrade, 24 Oct 2023
“Another plumber didn’t even give me a quote as the job was too much for him. Jim instead came to take a look at it the day after we got in touch and gave me a quote after few days.” · Checkatrade, 11 Oct 2023
“the cause of error and resolution was explained very well.” · Checkatrade, 10 Nov 2023
“He explained everything in details, gave me a 100% accurate quote and time frame” · Checkatrade, 11 Oct 2023
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Beckenham.
Areas served
Beckenham
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about Cosy Cat Plumbing & Heating Ltd
Is Cosy Cat Plumbing & Heating Ltd a legitimate business?
Cosy Cat Plumbing & Heating Ltd has 436 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Cosy Cat Plumbing & Heating Ltd?
Cosy Cat Plumbing & Heating Ltd has 436 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Cosy Cat Plumbing & Heating Ltd's reviews are genuine?
Cosy Cat Plumbing & Heating Ltd's 436 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Cosy Cat Plumbing & Heating Ltd been trading?
Cosy Cat Plumbing & Heating Ltd has been reviewed on public sources since 2023.