“Neil has done a couple for jobs for us over the last 2 weeks. New A/C installation wiring and some indoor and outdoor light replacements . We are so so pleased . Top job and a true professional from start to finish . Can’t fault Neil or his work. Definitely would and have already recommend him.”
Public evidence profile
Crisp Electrical
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 4.9 from 306 reviews
- 9 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Crisp Electrical
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Crisp Electrical →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader306 reviews · 4.9 avg
Highlights
“I had a wiring issue with an FCU which I wanted sorting + a few earth type anomalies I wanted checked. Neil rewired the FCU and provided good information and reassurance on the rest. I found him really helpful, eager to get to the bottom of things and was willing to go the extra mile. I will be using him in future and recommended him to my family. Strongly recommend.”
“Brilliant service from Neil. He identified the problem right away, offered excellent value for money, and went above and beyond by returning later that evening at no additional cost. Couldn’t ask for better.”
Detailed reviews
These are the individual reviews we hold for Crisp Electrical, including the highlights above. The 306 headline total is the review volume reported across public review sources.
I had a couple of quotes from different electricians for the same job. Whilst talking to Neil as he priced the work, he was professional, helpful and friendly and I hoped his quote would be competitive as I wanted him to do the work! On the day, he was on time, very tidy and checked I was happy with the work. The new lighting in my kitchen has given the whole room a new lease of life and a fresher look. I am so pleased! He also checked a couple of other jobs for me and sorted them quickly. I would recommend him without hesitation.
Fantastic customer service, brilliant quality of work! Really appreciate he took the time to explain my options. Work was done to a high standard. Very impressed! Definitely be recommending Neil to anyone who needs a honest, fair and friendly electrician.
Amazing had a fault on my garden lights we had to limit it down light by light and Neil was amazing at getting to the bottom of the issue all resolved and highly recommend
I have used Neil for over 10-years now and would not use any other electrician. Punctual, clean & tidy worker. Very professional. Always incredibly informative & helpful. Uses quality parts and his labour is very skillful! I had spotlights fitted today and they are just fantastic!! Highly recommended and always 5* trustworthy. Sean Bell
Top quality electrician, did a rewire on my 4 bedroom house and would even catch things I hadn't thought of a new homeowner. Also very reasonably priced for the quality of the work. Couldn't recommend more.
Read the other 10 detailed reviews on this pageShow fewer reviews
Neil did a fantastic job fitting our new lights and switches First class job!!!
Choose this company through reviews. Neil installed an extractor fan in our bathroom. Very reasonable price. Good clean tidy work. Trusted to be left and lock up house. Would definitely use again and would highly recommend.
Very pleased with new fuse board upgrade supply and fitted by an old school trademan . Work is very neat and tidy Neil has been very punctual and turned exactly as arranged gave me a time for how long it would take and was spot on . Fully qualfied and signed off certificate supplied on completion. I would give 10 out of 10 for the whole experience really really recommend him . Ian from benfleet
Always a 5* for Neil. Clean worker, very professional. I would not use another electrician. Been using Crisp Electrical’s for years. From a major renovation to most recently lights in my driveway walk. Exceptional service and can be trusted 100%
Very happy with Neil’s work today. On time, informative and extremely helpful. Great, clean, tidy job 👍
fuse box replaced with a new consumer box and a new oven wired in with the new box etc , excellent all round service fast and efficient and very reliable and helpful
From first contact to completion Neil was helpful and a first class tradesman, always punctual and suggested things to make the job even better.Found problems left by previous electrician and fixed them with no fuss and also fitted 2switches which I had intended to fit for a number of years!Would not hesitate to recommend Crisp Electrical ,very proffes
Neil was brilliant from word go. Called Sunday following posting job Sunday morning, came Monday and did majority of the work same day. Brilliant, will use again and definitely recommend.
Had Neil to move some wall sockets prior to wardrobes being fitted. Neil was punctual, clean working and completed the job on time. He consulted me on where socket would be best and explained what he was doing and he was reasonably priced. Would have Neil back if further work needed and definitely recommend to friends.
I’d highly recommend Neil. He sorted out both interior and exterior lighting for us and it’s perfect! I’m super happy with the results. Neil is super tidy and very considerate. I’d definitely recommend using him for any electrical work.
Local context
Rated 4.9, above the local average for electricians in Benfleet
Across 11 electricians in Benfleet, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on TrustATrader.
“Top job and a true professional from start to finish . Can’t fault Neil or his work.” · TrustATrader, 12 Feb 2026
“We found Neil to be very polite, he was a clean and tidy worker, and our work was done in the time frame Neil originally advised, and we’re very pleased with it.” · TrustATrader, 2 Oct 2025
“Uses quality parts and his labour is very skillful! I had spotlights fitted today and they are just fantastic!!” · TrustATrader, 11 Jul 2025
“Punctual, clean & tidy worker. Very professional.” · TrustATrader, 11 Jul 2025
“Neil has been very punctual and turned exactly as arranged gave me a time for how long it would take and was spot on .” · TrustATrader, 20 Mar 2025
“On time, informative and extremely helpful. Great, clean, tidy job 👍” · TrustATrader, 14 Aug 2024
“Neil rewired the FCU and provided good information and reassurance on the rest.” · TrustATrader, 15 Dec 2025
“Really appreciate he took the time to explain my options.” · TrustATrader, 22 Aug 2025
“On time, informative and extremely helpful. Great, clean, tidy job 👍” · TrustATrader, 14 Aug 2024
“We found Neil to be very polite, he was a clean and tidy worker” · TrustATrader, 2 Oct 2025
“Punctual, clean & tidy worker. Very professional.” · TrustATrader, 11 Jul 2025
“Work is very neat and tidy Neil has been very punctual and turned exactly as arranged” · TrustATrader, 20 Mar 2025
“Neil rewired the FCU and provided good information and reassurance on the rest. I found him really helpful, eager to get to the bottom of things and was willing to go the extra mile.” · TrustATrader, 15 Dec 2025
“Brilliant service from Neil. He identified the problem right away, offered excellent value for money, and went above and beyond by returning later that evening at no additional cost.” · TrustATrader, 1 Dec 2025
“Amazing had a fault on my garden lights we had to limit it down light by light and Neil was amazing at getting to the bottom of the issue all resolved and highly recommend” · TrustATrader, 21 Aug 2025
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
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Review sources
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About
Crisp Electrical has been vetted and approved by TrustATrader. Covering Southend, Basildon, Benfleet, Chelmsford and all surrounding Essex areas.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerIn England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.
Want an extra legitimacy check? Run the Cowboy Checker on Crisp Electrical before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed9 reviews in the last 12 months.
How long they've really been tradingOperating since at least 2008 (18 years), according to an independent source, not just their own word.
Website online since2007First public review2008
Good to know
Common questions about Crisp Electrical
Is Crisp Electrical a legitimate business?
Crisp Electrical has 306 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Crisp Electrical?
Crisp Electrical has 306 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Crisp Electrical's reviews are genuine?
Crisp Electrical's 306 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Crisp Electrical had recent public reviews?
Crisp Electrical has 9 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Crisp Electrical qualified and accredited?
We hold 1 independently sourced credential for Crisp Electrical, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was Crisp Electrical's website registered?
Crisp Electrical's website has been online since 2007, according to the public domain registry. This dates the website, not necessarily when the business began trading.
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