Crouchers Group Ltd

Public evidence profile

Crouchers Group Ltd

Chichester
4.931 reviews in the current record
Public profile launch summary

Launch summary

Crouchers Group Ltd

Radiators . Crouchers Group Ltd has been vetted and approved by TrustATrader. Covering Bognor Regis, Chichester, Littlehampton, Eastergate, Westergate, Arundel, Rustington, Worthing

Public review evidenceLast review Review dates not availableSource refresh
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Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say

Customer voice from the public record

5 highlights

"I have used Crouchers Heating & Plumbing on two occasions. The first was in October 2024, when I desperately needed assistance with a fault on my combination boiler. We were without heating and hot water & tried various local plumbers. Crouchers were the first to respond & agreed a visit. The engineer arrived on time, diagnosed the issue and arranged for the necessary part, which was fitted soon after. The second time was in February 2025, when I arranged for a replacement boiler for my Mother. The original boiler had spectacularly and messily failed, so we were in a bad situation. A temporary repair was arranged by an insurer-appointed plumber, but replacement was needed. Crouchers were the only plumber who went out of their way to resolve the access issues that made the installation of a new boiler awkward. They did an excellent installation job, were clean and tidy, and extra care was taken to protect the carpets. All at a very competitive price. Will use again."

EdTrustATrader5.0 rating

"Crouchers have been our 'go to' for all things plumbing for many years. They are swift, efficient, professional and personable. Look no further for your plumbing needs ... from fixing a breakdown, through to buying new and fitting it. Spot on every single time!"

Julie WadlowTrustATrader5.0 rating

"We have been using this company since 2007 when they installed the heating system and fitted the bathroom. They also conduct an annual boiler service and will shortly be preplacing the guttering on our property."

rogerTrustATrader5.0 rating

"Have used Crouchers for years and would not go anywhere else. Always punctual and the work top quality. Highly recommend"

PaulTrustATrader5.0 rating

"Crouchers carried out our boiler service. There service was top class. Everything from booking the appointment to receiving the bill and the communication was excellent throughout. I would definitely recommend Crouchers."

GlenTrustATrader5.0 rating

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Review evidence

Review coverage and highlights

31
Review depth31
Source platforms4
Loaded sample8
Latest dated reviewDates unavailable
TrustATrader31 reviews · 4.9 avg

I have used Crouchers Heating & Plumbing on two occasions. The first was in October 2024, when I desperately needed assistance with a fault on my combination boiler. We were without heating and hot water & tried various local plumbers. Crouchers were the first to respond & agreed a visit. The engineer arrived on time, diagnosed the issue and arranged for the necessary part, which was fitted soon after. The second time was in February 2025, when I arranged for a replacement boiler for my Mother. The original boiler had spectacularly and messily failed, so we were in a bad situation. A temporary repair was arranged by an insurer-appointed plumber, but replacement was needed. Crouchers were the only plumber who went out of their way to resolve the access issues that made the installation of a new boiler awkward. They did an excellent installation job, were clean and tidy, and extra care was taken to protect the carpets. All at a very competitive price. Will use again.

Ed · TrustATrader5.0

Crouchers have been our 'go to' for all things plumbing for many years. They are swift, efficient, professional and personable. Look no further for your plumbing needs ... from fixing a breakdown, through to buying new and fitting it. Spot on every single time!

Julie Wadlow · TrustATrader5.0

We have been using this company since 2007 when they installed the heating system and fitted the bathroom. They also conduct an annual boiler service and will shortly be preplacing the guttering on our property.

roger · TrustATrader5.0
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Trust checks and red flags

Public evidence shown
Public review evidenceLast review Review dates not availableCompanies HouseTrustATrader
Professional endorsements

Endorsements from other traders

0

No public professional endorsements are shown for this profile yet.

Reviews

Customer review evidence

31 total

Source-refresh labels elsewhere show when MTT last checked the record.

Ed5 rating

I have used Crouchers Heating & Plumbing on two occasions. The first was in October 2024, when I desperately needed assistance with a fault on my combination boiler. We were without heating and hot water & tried various local plumbers. Crouchers were the first to respond & agreed a visit. The engineer arrived on time, diagnosed the issue and arranged for the necessary part, which was fitted soon after. The second time was in February 2025, when I arranged for a replacement boiler for my Mother. The original boiler had spectacularly and messily failed, so we were in a bad situation. A temporary repair was arranged by an insurer-appointed plumber, but replacement was needed. Crouchers were the only plumber who went out of their way to resolve the access issues that made the installation of a new boiler awkward. They did an excellent installation job, were clean and tidy, and extra care was taken to protect the carpets. All at a very competitive price. Will use again.

TrustATrader
Julie Wadlow5 rating

Crouchers have been our 'go to' for all things plumbing for many years. They are swift, efficient, professional and personable. Look no further for your plumbing needs ... from fixing a breakdown, through to buying new and fitting it. Spot on every single time!

TrustATrader
roger5 rating

We have been using this company since 2007 when they installed the heating system and fitted the bathroom. They also conduct an annual boiler service and will shortly be preplacing the guttering on our property.

TrustATrader
Paul5 rating

Have used Crouchers for years and would not go anywhere else. Always punctual and the work top quality. Highly recommend

TrustATrader
Glen5 rating

Crouchers carried out our boiler service. There service was top class. Everything from booking the appointment to receiving the bill and the communication was excellent throughout. I would definitely recommend Crouchers.

TrustATrader
Robert4.8 rating

Very fast response to an urgent problem and James who done the work was very helpful and professional

TrustATrader
Tina Tayman5 rating

Graham from Crouchers carried out our Boiler Service and checked our whole system was working as it should be at the same time. He was very tidy, professional and polite. Would definitely recommend.

TrustATrader
Jan5 rating

We had the misfortune of a boiler breakdown and a constantly running toilet—both at the same time. Thankfully, Phil and Barry came to the rescue. Phil tackled the boiler issue while Barry sorted out the toilet, and both were absolutely brilliant. They were super helpful, incredibly informative, and kept me updated throughout the entire process. I always knew what was happening and what to expect next, which made a stressful situation feel much more manageable. Great service from start to finish—couldn’t have asked for better engineers!

TrustATrader
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Needs 40 more points

Qualifying Score Detail

20/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
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GapReviews 100+

31 reviews and 4.9 average rating; need 100 reviews and 4.0+.

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PassedActive business

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PassedPhone number

Phone listed: 07308 500412.

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