“Full house carpet clean. Performed punctually, perfectly and professionally. Highly recommended.”
Public evidence profile
Crystal Clean Ipswich
Review quality
No reviews in 12 months
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business
Trust Score
56out of 100
- Rated 4.9 from 107 reviews
- 1 credential shown
Newest review July 2024
How this score is worked out
Rating4.9 / 5
Review volume107
Independent sources2 independent public sources
Credentials1 credential shown
How this score is made up
What customers say39.7 of 60
Independent checks13.1 of 30
Track record3.6 of 10
See the independent checks
- Licences and credentials0.7 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
3 checksWhat we can verify about Crystal Clean Ipswich
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesWhich? Trusted TraderSee detail →Companies HouseActive incorporated businessSee detail →
See the full verification checklist for Crystal Clean Ipswich →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- Which? Trusted Traders107 reviews · 4.9 avg
Highlights
“Trader arrived on time - discussed things like what chemicals are used, as we have severe chest problems. Also showed him oil stain and explained it probably wouldn't vanish, but would fade in time. A very competent trader.”
“Crystal Clean arrived promptly, discussed what was required (specific carpet stains). They were professional, polite and enthusiastic.”
Detailed reviews
These are the individual reviews we hold for Crystal Clean Ipswich, including the highlights above. The 107 headline total is the review volume reported across public review sources.
Customer recommends this business
Excellent work as usual
I have been a repeat customer 2019. As usual Jon and Appel came on time, did through job, and at the agreed price, very happy customer, see you next year. Would throughly recommend them to everyone.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Very, very good
Jon and his lovely wife came and did our lounge / dining room, we have a beige carpet that has a lot of foot traffic over it. they turned up on time and checked the carpet before commencing any work. After they had finished they left our furniture on little lifts because we have electric recliners not for the moisture to get in the motor. When I asked questions about carpets they were very knowledgeable. Hand on my heart they did a brilliant job the carpet looks like new no mess the carpet dried very quickly. A big thank you to you both at a very reasonable cost.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Prompt and Professional and Brilliant job
We were initially concerned with the ongoing pandemic. Jon and Apple were more like doctors with masks, gloves and overshoes, Jon even showed us his vaccination card. They did a fantastic job of cleaning our Lounge, Stairs & Landing and a bedroom carpet even doing a room that was not included in the quote for free. Worth every penny! Once you find a great family company we have no hesitation in recommending and using again and again.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Excellent work
Contacted Crystal Clean, Ipswich to make an enquiry. They were polite, friendly and helpful. No pressure selling occurred. A quote was given with full details of what was involved and what could change the quoted price. We accepted it. Very good pre-arrival communication and they were on time. Fully Covid compliant. Overshoes worn to protect our wooden floors. Both were very pleasant and open about what they were doing. After being cleaned we realised our beige corner sofa was quite dirty (deep embarrassment). Lots of care taken during the cleaning process and after finishing the room was left tidy. About 1/4 of the way through cleaning we were offered the chance to stop the cleaning if we were not happy and only pay for the work done. The difference was obvious so we continued. Overall a thoroughly excellent job which was professionally done and well worth the money. I highly recommend them and will use them again when the upstairs carpets need a clean.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Friendly, reliable and thorough!
Jon came to clean our sofa yesterday. Arrived on time, was very friendly and made my sofa smell much better! Thanks again.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer recommends this business
Excellent Professional Service
Crystal Clean were employed to clean all the carpeting on the ground floor of our church. They were very pleasant and having originally supplied an estimate they stuck to this although they actually did a couple of small extra areas that they hadn't originally quoted for. They were very communicative and pleasant and even helped us move some chairs in one of the rooms. The final results looked very good. Excellent service!
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Excellent Results
Jon and Apple arrived promptly and ready to go. Both were a pleasure to deal with and provided an excellent service. I had a number of questions during the clean which Jon was more than happy to answer for me. The carpets came up wonderfully, and i was amazed how brown the water they'd extracted was after they'd finished the clean! Jon advised me on other services he provides, with absolutey no pressure selling whatsoever. A real pleasure to deal with, and i would highly recommend them.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Great job!
John and Apple were a pleasure to deal with from start to finish. They did a great job at a reasonable price and with the minimum of fuss. My kitchen floor, rug and sofa are as good as new.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Great work
Jon has made my carpets look good as new, I wasn’t able to be there, so he kept me updated, and was so easy to deal with. Would recommend.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Great work.
Excellent job. Removed even the most stubborn of stains. Everything left fresh, neat & tidy. Very professional team and wouldn't hesitate to recommend
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 4 / 5
Excellent
Excellent job carpets lovely and clean. I was most impressed and will certainly use them again.
Customer recommends this business
Very good service start to finish - Highly Recommended
Customer care excellent throughout engagement and completion of the work. Site visits and quotations were arranged and delivered on time. Queries were dealt with promptly and clearly giving us confidence in the contractor's knowledge of the products to be used. The specialist clean and polish was carried out professionally with daily disruption to house activities over two days kept to a minimum. Minor snagging was dealt with straight away with further follow up inspection to make sure we were completely happy with the job. Highly recommended!
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great service
Full house carpet clean. Performed punctually, perfectly and professionally. Highly recommended.
Always helpful & efficient
Have been to my house 3 times over the years and are always very polite, quick and do a good job. Will definitely be using again.
Prompt, professional, very good.
Trader arrived on time - discussed things like what chemicals are used, as we have severe chest problems. Also showed him oil stain and explained it probably wouldn't vanish, but would fade in time. A very competent trader.
Professional, Excellent Job
Crystal Clean arrived promptly, discussed what was required (specific carpet stains). They were professional, polite and enthusiastic.
I cannot fault the work or experience
After my first call we met later that day. The advice given was good and choices offered. I received a quotation the same day. The work was carried out at a convenient time for me, also the return delivery I cannot fault the work or experience.
Excellent professional service
Jon knew exactly what he was doing and explained the results I should expect when cleaning my cloth sofas and leather sofa and he was right. Great value for money and great customer service.
Prompt and professional and brilliant job
Arrived on time. Explained exactly what the process involved and completed all, thoroughly professional job. Very pleased with final job.
Customer recommends this business
Highly recommended
Really, really impressed. Jon could not have been more helpful, informative and supportive. His honesty and professionalism was refreshing and reassuring. He puts his customers and his professional pride first, before profit. I can not recommend Crystal Clean highly enough.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Local context
Rated 4.9, in line with the local average for cleaners in Ipswich
Across 8 cleaners in Ipswich, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Respectful and tidy in your home: “left the place spotless” · Which? Trusted Traders, 6 Nov 2017
“Jon and Appel came on time” · Which? Trusted Traders, 30 Jul 2024
“Performed punctually” · Which? Trusted Traders, 20 Oct 2018
“Mr Chrimas was punctual” · Which? Trusted Traders, 6 Nov 2017
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Companies House registration
ActiveActive incorporated business
Crystal Clean Ipswich is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameCrystal Clean Ipswich
Company number16900900
Incorporated
Registered activitySpecialised cleaning
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer.
Source-listed gallery
15 photosPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Crystal Clean Ipswich van.jpg
Ipswich carpet cleaning.jpg
End of tenancy carpet cleaning Ipswich.jpg
sofa cleaning2.jpg
Ipswich stone floor cleaning.jpg
Ipswich upholstery cleaning.JPG
Suffolk end of tenancy carpet cleaning.jpg
From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Saturday
- 8am–8pm
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Professional carpet, upholstery and hard floor cleaning, tile and grout, even natural stone cleaning for Ipswich and Suffolk at great prices. Guaranteed high standards. Much of our business is from repeat and referred customers. We clean home and commercial carpets and suites be they fabric or leather. All tile, and hard floors even natural stone. We run the most powerful portable carpet cleaning machine available today, the Jaguar 8.4 from Solutions of Cornwall. Using this machine and Solutions green carpet and upholstery cleaning products could make us the premier carpet and upholstery cleaner for Ipswich and Suffolk. Trained, insured, Which accredited! Your Ipswich carpet cleaner also in Woodbridge, Felixstowe, Colchester and Stowmarket
Services they list
Carpet cleaningRug cleaningLeather suitesMoth and dust mite treatmentAnti-stain treatmentGeneral household cleaningHard floor cleaningTile and grout cleaningend tenancydeep cleansnatural stone cleaningrestoration
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: dry in under thirty minutes
- Areas served: Ipswich Felixstowe, Colchester, Woodbridge, Stowmarket
- Good to know: Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Which? Trusted Trader · verify (opens in new tab) · we hold this registration
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the cleaner services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingIndependent sources agree they've been operating since at least 2017. That's 9 years, confirmed across 2 separate sources.
First public review2017Company registered2025
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
Want an extra legitimacy check? Run the Cowboy Checker on Crystal Clean Ipswich before you contact them.
Run Cowboy Checker →Good to know
Common questions about Crystal Clean Ipswich
Is Crystal Clean Ipswich a legitimate business?
Crystal Clean Ipswich has 107 independent public reviews, rated 4.9 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Crystal Clean Ipswich?
Crystal Clean Ipswich has 107 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Crystal Clean Ipswich's reviews are genuine?
Crystal Clean Ipswich's 107 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Crystal Clean Ipswich qualified and accredited?
We hold 1 independently sourced credential for Crystal Clean Ipswich, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Crystal Clean Ipswich a registered business?
Crystal Clean Ipswich is a registered business on Companies House (company number 16900900), incorporated 9 Dec 2025, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Crystal Clean Ipswich specialise in?
Crystal Clean Ipswich lists specialist services including Carpet cleaning, Rug cleaning, Leather suites, Moth and dust mite treatment, Anti-stain treatment, General household cleaning. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Crystal Clean Ipswich cover?
They state on their own website that they cover Ipswich Felixstowe, Colchester, Woodbridge, Stowmarket. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Crystal Clean Ipswich been trading?
Crystal Clean Ipswich has been reviewed on public sources since 2017.
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