“I've known Crystal DMS for some years and have always found their work to be excellent. We had a seriously blocked drain reported by a tenant at 5 pm last Saturday; I called Crystal, they responded immediately and the drain was cleared 2 hours later. Superb service as always.”
Public evidence profile · Checked May 2026
Crystal DMS Ltd
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 5.0 from 263 reviews
- 1 credential shown
Newest review June 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Crystal DMS Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for Crystal DMS Ltd →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- TrustATrader263 reviews · 5.0 avg
Highlights
“I would like to thank Jordan and Sam for an efficient job. They explained the issue in detail and resolved it promptly. Thank you!”
“We have had ongoing problems with a partially blocked toilet for several years. Three different plumbers and Dynorod have all been out without solving the issue. I chatted with Paul and it was clear that he understood the problem and was confident he could solve it. Jordan and Sam came out the next day. They were able to clear the drain within 2 hours. They explained to us exactly what they were doing as they went along and showed the clear drains when they had finished. I wish we had called Crystal DMS first!”
Detailed reviews
These are the individual reviews we hold for Crystal DMS Ltd, including the highlights above. The 263 headline total is the review volume reported across public review sources.
Brilliant service
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Public evidence last checked May 2026
About
At Crystal Drain Maintenance Services we pride ourselves with our excellent reputation for customer satisfaction and a good, reliable job well done. Just...
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: 24/7
- Good to know: Free quotes · Family-run
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Website online sinceTheir website domain has been registered since 2008, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Crystal DMS Ltd before you contact them.
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Common questions about Crystal DMS Ltd
Is Crystal DMS Ltd a legitimate business?
Crystal DMS Ltd has 263 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Crystal DMS Ltd?
Crystal DMS Ltd has 263 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Crystal DMS Ltd's reviews are genuine?
Crystal DMS Ltd's 263 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Crystal DMS Ltd qualified and accredited?
We hold 1 independently sourced credential for Crystal DMS Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was Crystal DMS Ltd's website registered?
Crystal DMS Ltd's website has been online since 2008, according to the public domain registry. This dates the website, not necessarily when the business began trading.