Really pleased with Mike, the work that he has carried out was great but he is also extremely personable, the real deal. He gave sound advice and recommendations. We love our new carpets, it looks beautiful. So so glad I found a gem after being let down so many times.
Public evidence profile
Custom Flooring Surrey LTD
Companies House
Active incorporated business
Trust Score
58out of 100
- Rated 5.0 from 97 reviews
- Reviewed 9 months ago
How this score is worked out
Rating5.0 / 5
Review volume97
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say40.8 of 60
Independent checks11.2 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade97 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Custom Flooring Surrey LTD, including the highlights above. The 97 headline total is the review volume reported across public review sources.
From start to finish the service from Mick was outstanding. He gave superb advice on what was best for my flooring requirements. Was polite, prompt and totally professional from start to finish. I am looking to have my downstairs flooring done next year and based i. the experience with Custom Flooring I will be using them again. I have absolutely no hesitation in recommending Mick and his team. Fantastic all round. Absolutely delighted with the results.
Local context
Rated 5.0, above the local average for flooring contractors in Kingston upon Thames
Across 28 flooring contractors in Kingston upon Thames, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“We love our new carpets, it looks beautiful.” · Checkatrade, 28 Oct 2025
“I am very happy with my new floors.” · Checkatrade
Companies House registration
ActiveActive incorporated business
Custom Flooring Surrey LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameCustom Flooring Surrey LTD
Company number15418186
Incorporated
Registered activityFlooring & wall covering
Run by1 director (longest-serving director appointed in 2024)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Carpets / flooring in Kingston upon Thames, Surrey.
Services they list
Carpet FittingCarpet Repair / StretchingCarpet SupplierCarpet Supply & FitCarpet TilesFloor SandingFloor ScreedingFlooring SpecialistGarage FlooringHardwood Flooring SpecialistInterlocking Floor TilesLaminate Flooring
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Kingston upon ThamesSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the flooring contractor services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
Want an extra legitimacy check? Run the Cowboy Checker on Custom Flooring Surrey LTD before you contact them.
Run Cowboy Checker →Good to know
Common questions about Custom Flooring Surrey LTD
Is Custom Flooring Surrey LTD a legitimate business?
Custom Flooring Surrey LTD has 97 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Custom Flooring Surrey LTD?
Custom Flooring Surrey LTD has 97 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Custom Flooring Surrey LTD's reviews are genuine?
Custom Flooring Surrey LTD's 97 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Custom Flooring Surrey LTD a registered business?
Custom Flooring Surrey LTD is a registered business on Companies House (company number 15418186), incorporated 16 Jan 2024, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Custom Flooring Surrey LTD specialise in?
Custom Flooring Surrey LTD lists specialist services including Carpet Fitting, Carpet Repair / Stretching, Carpet Supplier, Carpet Supply & Fit, Carpet Tiles, Floor Sanding. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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