Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
43 reviews in public evidence7 reviews in the last 12 monthsReviewed on public review sources since 2021Most recent review
Customers often mention
Friendly & politeMentioned in 60% of reviews we've read
ProfessionalMentioned in 44% of reviews we've read
PunctualMentioned in 28% of reviews we've read
Where these reviews are published
Which? Trusted Traders43 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for DB Heating Limited, including the highlights above. The 43 headline total is the review volume reported across public review sources.
Customer in Devon
Customer recommends this business
Great communication by the company prior to service and engineer was brilliant
Will be using this company from now on after being let down by a Moorwarm Heating last month. Ali service two boilers for us and did a great job, very thorough and a really nice chap. Thank you!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Cornwall
Customer recommends this business
A good company, friendly, efficient and reliable
We have used DB Heating for the past four years who provide a yearly gas safety service to the boiler and cooker in our holiday park home. The engineer Ali usually attends and is always pleasant, friendly and efficient in his work. If we are unable to be at the park home while the service is completed we would not hesitate to allow him access to the property by key collection from reception. When booking an appointment the receptionist is helpful and very pleasant. We certainly recommend this company.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Brilliant job
Ali gave our boiler its annual service. He arrived promptly and carried out the work efficiently. When the job was complete, he ran through what he had done. I would highly recommend DB Heating and their friendly workforce.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Cornwall
Customer recommends this business
Annual Boiler Service
DB Heating installed our new oil boiler in May 2025. The work was completed very well with minimal disruption. The system has performed efficiently and a DB Heating engineer has just completed the first service. The engineer carried out a full check on the oil supply arrangements, to check for cleanliness and pipework condition, then serviced the boiler itself. A replacement nozzle was fitted as a matter of course and the boiler operated to check the running characteristics, specifically to ensure optimum combustion. The central heating system filter was cleaned and rust inhibiter solution added. The work was completed to an excellent standard, again with minimal disruption, and the engineer is to be complimented on his professional work. Thank you DB Heating.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Cornwall
Customer recommends this business
One of the most professional and reliable firms I deal with
Experts at all forms of heating and plumbing, as well as the making good of any walls, ceilings, etc that have been affected. The engineers are reliably punctual, cheerful, knowledgeable and helpful and are a pleasure to have working in one's house or other quarters.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Cornwall
Customer recommends this business
Boiler service
Alistair arrived as arranged and quickly set to assess our heating system. He checked the filter and the pump. He was friendly and obviously an experienced engineer. He was able to answer a couple of queries which I had. It was nice to have him back again to service our boiler.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Excellent service
Excellent service - reliable, friendly and efficient - Elliot arrived at the scheduled time, looked after our property and did a great job. D&B provide an excellent service to us - thank you
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Cornwall
Customer recommends this business
Continued excellent service
As usual, the annual boiler service was carried out punctually, quickly and efficiently. It is very reassuring to have a company on whom one can always rely with well qualified and friendly engineers.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Plymouth
Customer recommends this business
DB Heating LTD to the rescue.
We called DB Heating due to an unexpected leak under our kitchen sink. George, one of their plumbers, was with us within an hour of putting the phone down with the office. The service George and the office provided was of the highest standard and we will definitely be using them again. Thank you.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Excellent all round service
DB Heating replaced a kitchen tap for me. They were excellent, arrived on time, were friendly, efficient, respectful of my property and did a great job leaving no mess. Very happy to fully recommend them.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Excellent services
Excellent services were provided for my annual boiler service and minor plumbing work. Services were timely, efficient, friendly and informative. I am a happy customer - thanks!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Cornwall
Customer recommends this business
First class service
DB can always be relied upon to carry out services or repairs at the earliest opportunity. My latest boiler service was finished one hour ahead of schedule. Engineers are efficient, punctual and fully qualified. I have no hesitation in recommending this company.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Highly recommended
DB Heating removed a gas hob and replaced a leaking basin waste. Both performed professionally by friendly staff. Could not ask for more.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Excellent service
Boiler service completed at the appointed time. The engineer was professional, friendly and completed the task in a timely manner. Highly recommended!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Cornwall
Customer recommends this business
Service and fault finding
Annual oil boiler service completed early as a fault had developed. All sorted and replacement parts fitted in two visits. Everything is now working well again. Timely, helpful and polite engineers who care about the work they do. Would recommend to anyone. Excellent customer service from start to finish.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Good customer experience
I am pleased with every aspect of this company. They are always going further to enhance their customer service. The engineer Ali who came was brilliant.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Great customer service
Always provide excellent customer service and very professional approach to the work required. Thoroughly recommend them.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Plymouth
Customer recommends this business
Excellent service
D B Heating always delivers a professional service. Best company I have ever engaged to do work on my home.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Boiler installation
The three man team arrived punctually and were ably led by Ryan Harris, a very experienced and competent engineer. Throughout the four days that the job required they were all professional and tidy. Their motto of "There are no problems, only solutions" was tested a few times but all minor problems encountered were resolved easily. Each member of the team was competent to carry out their tasks. The boiler recommended by their manager, Richard, appears to be ideal for our circumstances. All four were cheerful and enthusiastic approaching their work as a vocation rather than a job. This was mirrored by the administrative staff with whom we had telephone contact. They dealt with matters promptly and efficiently. We had gone to this firm because it had been highly recommended by a close friend for whom they had installed a boiler a couple of months previously. We concluded that they would approach all customers in a similar manner.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business
Boiler Service and replacement radiator.
I have had 2 scheduled visits from DB engineers and they were all kind, courteous and exceptionally tidy in their work. Billy and George did a fantastic job of removing and re-siting a radiator and Alistair serviced the boiler. I appreciated the open and honest conversations I had with them all. As a single female, you can't help but think you might be getting scammed a bit, but not with this company. No hidden charges and the work was completed in a very timely manner. The contact with the office staff has been a delight too, so friendly and helpful. I will definitely continue using this company in the future. Wish I could give more than 5 stars.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
02
From customer reviews
What customers consistently say
Recurring themes from 29 customer reviews on Which? Trusted Traders.
Respectful and tidy in your home: “did a great job leaving no mess.” · Which? Trusted Traders, 2 May 2025
Quality of the workQuoted from 3 reviews
“The work was completed to an excellent standard” · Which? Trusted Traders, 1 Jun 2026
“They were all professional and tidy.” · Which? Trusted Traders, 29 Sept 2022
“The work is of an excellent quality and value” · Which? Trusted Traders
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
DB Heating Ltd is a local, family run company based in Tavistock. The company was set up by David Barnes back in 1982 and is now run with the help of his son, Lawrence Barnes. We have engineers that have worked with us for over 20 years and all our apprentices attend the local college. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to ensure they are competent and qualified to work safely and legally within your home. As a business focused on excellent customer service, high quality of workmanship and excellent value for money, DB Heating Ltd have long been accredited to Worcester Bosch, the UK market leaders in heating products. We can also offer our popular flexible monthly payment options, if you would like to spread the cost of your new boiler over 12 months, or even 10 years. We can always find a solution to suit you and your budget. We are authorized and regulated by the Financial Conduct Authority.
Services they list
Central heating systems (installation and servicing)Immersion HeatersOil fired heating equipmentUnvented cylinder installation and maintenanceWater softener installation and maintenanceBoiler installationBoiler repairBoiler servicingGas cooker installationGas cooker repairGas emergenciesGas fire repair and servicing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Steadily reviewed7 reviews in the last 12 months, in line with their long-term review pace of about 9 a year.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
✓
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
✓
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on DB Heating Limited before you contact them.
DB Heating Limited has 43 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about DB Heating Limited?
DB Heating Limited has 43 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know DB Heating Limited's reviews are genuine?
DB Heating Limited's 43 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has DB Heating Limited had recent public reviews?
DB Heating Limited has 7 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is DB Heating Limited qualified and accredited?
We hold 1 independently sourced credential for DB Heating Limited, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is DB Heating Limited insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does DB Heating Limited guarantee their work?
They state on their own website that up to 12 year guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does DB Heating Limited specialise in?
DB Heating Limited lists specialist services including Central heating systems (installation and servicing), Immersion Heaters, Oil fired heating equipment, Unvented cylinder installation and maintenance, Water softener installation and maintenance, Boiler installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does DB Heating Limited cover?
They state on their own website that they cover Devon. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has DB Heating Limited been trading?
DB Heating Limited has been reviewed on public sources since 2021.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured