Plumber
Deacon Plumbing & Heating Ltd
Trust score
36out of 100
Rating3.5★
Review volumeLow · 3
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.5out of 5
Highlights
"There is no faff or flannel with this guy, just gets the job done fine and to the agreed price. Good communication re expected arrival time and explanation of the issue."
"Ross Deacon arrived promptly and was polite and professional. He knew his trade and fixed my boiler efficiently and effectively."
Detailed reviews
Quoted for a job and arranged a day for the work to be carried out and then got let down last minute. I would recommend finding another tradesman who is more reliable.
There is no faff or flannel with this guy, just gets the job done fine and to the agreed price. Good communication re expected arrival time and explanation of the issue.
Ross Deacon arrived promptly and was polite and professional. He knew his trade and fixed my boiler efficiently and effectively.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
Public evidence last checked May 2026
About
In Ashford, Surrey.
What this business says about itself
From their own website
What this business says about itself
Online since 2017. Their website domain was first registered in 2017, according to the public domain registry — an independent sign of how long they’ve been operating online (we checked this ourselves, it’s not a claim from their site).
- Emergency availability: 24/7
- VAT registered: GB 344393101
Accreditations it displays — confirm each is current on the official register before you hire:
- Gas Safe Register — verify (opens in new tab)
These are statements the business makes on its own website — worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingIndependent sources agree they've been operating since at least 2017 — that's 9 years, confirmed across 2 separate sources.
Website online since2017First public review2021
Check them yourself
What to check before you hire
Worth checking yourself
Review volume: Low · 3
Evidence breadth: 1 independent public source
Profile status: Listed
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Deacon Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Deacon Plumbing & Heating Ltd
What do customers say about Deacon Plumbing & Heating Ltd?
Deacon Plumbing & Heating Ltd has 3 public reviews, averaging 3.5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Deacon Plumbing & Heating Ltd's reviews are genuine?
Deacon Plumbing & Heating Ltd's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Deacon Plumbing & Heating Ltd been trading?
Deacon Plumbing & Heating Ltd's website has been online since 2017, according to the public domain registry — an independent marker of how long they have been established.