“We have used Xpert Plumbing & Heating for a number of years for both large and small projects. They have always been superb and the standard has been maintained in our current project which was the complete makeover of an ensuite bathroom. Stuart worked incredibly hard for two weeks and the end result surpassed our expectations. Simultaneously, he worked with another tradesman who was installing wardrobes and the whole process was flawless. Every issue was given an immediate solution and was achieved with the minimum of disruption. I have every confidence in recommending this firm unreservedly”
Public evidence profile
Xpert Plumbing & Heating
Trust Score
66out of 100
- Rated 5.0 from 704 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume704
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say53.9 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade704 reviews
Highlights
“Reliable , good communication , come when they say they are going to come , get the job done for a fair price”
“I have used Xpert Plumbing and Heating before and found them to be extremely helpful and their work is excellent. I have just had a new shower fitted and am extremely pleased with work and diligence of the engineer who carried out the work. I have recommended them before and have no hesitation in recommending them again. A thoroughly professional firm.”
Detailed reviews
These are the individual reviews we hold for Xpert Plumbing & Heating, including the highlights above. The 704 headline total is the review volume reported across public review sources.
We have used Xpert Plumbing & Heating for a number of years for both large and small projects. They have always been superb and the standard has been maintained in our current project which was the complete makeover of an ensuite bathroom. Stuart worked incredibly hard for two weeks and the end result surpassed our expectations. Simultaneously, he worked with another tradesman who was installing wardrobes and the whole process was flawless. Every issue was given an immediate solution and was achieved with the minimum of disruption. I have every confidence in recommending this firm unreservedly
Reliable , good communication , come when they say they are going to come , get the job done for a fair price
I have used Xpert Plumbing and Heating before and found them to be extremely helpful and their work is excellent. I have just had a new shower fitted and am extremely pleased with work and diligence of the engineer who carried out the work. I have recommended them before and have no hesitation in recommending them again. A thoroughly professional firm.
Local context
Rated 5.0, above the local average for plumbers in Ashford
Across 60 plumbers in Ashford, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 6 customer reviews on Checkatrade.
“the end result surpassed our expectations.” · Checkatrade, 23 Feb 2026
“their work is excellent.” · Checkatrade, 2 Feb 2026
“Reliable , good communication , come when they say they are going to come , get the job done for a fair price” · Checkatrade, 13 Feb 2026
“Reliable , good communication , come when they say they are going to come , get the job done for a fair price” · Checkatrade, 13 Feb 2001
“Reliable , good communication” · Checkatrade, 13 Feb 2026
“Reliable , good communication” · Checkatrade, 13 Feb 2001
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Ashford, Surrey.
Services they list
Blocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationShower InstallationTap RepairUnderfloor Heating InstallationWater Leak Detection
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
AshfordSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Xpert Plumbing & Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about Xpert Plumbing & Heating
Is Xpert Plumbing & Heating a legitimate business?
Xpert Plumbing & Heating has 704 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Xpert Plumbing & Heating?
Xpert Plumbing & Heating has 704 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Xpert Plumbing & Heating's reviews are genuine?
Xpert Plumbing & Heating's 704 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Xpert Plumbing & Heating had recent public reviews?
Xpert Plumbing & Heating has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Xpert Plumbing & Heating specialise in?
Xpert Plumbing & Heating lists specialist services including Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter, Plumbing Repairs. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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