“Plumber arrived (polite and on time)” · Checkatrade
“He was on time to cap my old cooker n always made all the safety gas checks.” · Checkatrade
“a date was set (which was kept) and at 8.30 prompt Joe turned up” · Checkatrade
Public evidence profile
Acorn Domestic Repairs Ltd
Emergency callout
Central Heating Repair, Plumber
Credentials & registries
2 credentials shown
Trust Score
42out of 100
- Rated 4.1 from 834 reviews
- 2 credentials shown
How this score is worked out
Rating4.1 / 5
Review volume834
Independent sources1 independent public source
Credentials2 credentials shown
How this score is made up
What customers say31.1 of 60
Independent checks9.5 of 30
Track record1.3 of 10
See the independent checks
- Licences and credentials2.5 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Acorn Domestic Repairs Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Emergency calloutCentral Heating Repair, PlumberSee detail →Credentials & registries2 credentials shownSee detail →
See the full verification checklist for Acorn Domestic Repairs Ltd →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.1out of 5
How Checkatrade customers rate them (out of 5)
Reliability4.9
Communication5.0
Quality of work4.9
Customers often mention
Where these reviews are published
- Checkatrade834 reviews · 4.1 avg
Highlights
“Philip from Acorn domestic repairs was a lovely man. He always kept me in the loop with text n calls. He was on time to cap my old cooker n always made all the safety gas checks. He was also on time again when he came bk to installed the new high grill gas cooker after assembly of the 2 pieces of the cooker. He did 2 invoices 4 me n the price was great too. Thanks Phil n co for all your help. very satisfied 😌”
“Initially called out to repair our old boiler, turns out the parts are no longer available. So was quoted a replacement boiler to be fitted to the existing system, a date was set (which was kept) and at 8.30 prompt Joe turned up and first thing he did was to lay down carpet protectors. Decided best location for the boiler, kitchen soon to be replaced. The old boiler was removed and new boiler duly installed, gas and existing pipework was adapted to suit (no mean feat) Electrician working in conjunction did his bit, boiler working perfectly, premises left clean and tidy, thoroughly recommend.”
“A little disappointed. Booking made for call out (1 hour min) for leak repair. Plumber arrived (polite and on time) but was present for less than 10 minutes with advice that he could do nothing and best to call insurance company. £108 charge with VAT. Whilst understanding companies need to pay wages and make money, this felt excessive by all measures - particularly as other companies offer free quotation/visits and could have offered the same advice. An expensive lesson learnt.”
Detailed reviews
These are the individual reviews we hold for Acorn Domestic Repairs Ltd, including the highlights above. The 834 headline total is the review volume reported across public review sources.
A little disappointed. Booking made for call out (1 hour min) for leak repair. Plumber arrived (polite and on time) but was present for less than 10 minutes with advice that he could do nothing and best to call insurance company. £108 charge with VAT. Whilst understanding companies need to pay wages and make money, this felt excessive by all measures - particularly as other companies offer free quotation/visits and could have offered the same advice. An expensive lesson learnt.
Philip from Acorn domestic repairs was a lovely man. He always kept me in the loop with text n calls. He was on time to cap my old cooker n always made all the safety gas checks. He was also on time again when he came bk to installed the new high grill gas cooker after assembly of the 2 pieces of the cooker. He did 2 invoices 4 me n the price was great too. Thanks Phil n co for all your help. very satisfied 😌
Initially called out to repair our old boiler, turns out the parts are no longer available. So was quoted a replacement boiler to be fitted to the existing system, a date was set (which was kept) and at 8.30 prompt Joe turned up and first thing he did was to lay down carpet protectors. Decided best location for the boiler, kitchen soon to be replaced. The old boiler was removed and new boiler duly installed, gas and existing pipework was adapted to suit (no mean feat) Electrician working in conjunction did his bit, boiler working perfectly, premises left clean and tidy, thoroughly recommend.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
2025 Checkatrade Awards - Regional FinalistGas Safe Register (opens in new tab)
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Ashford, Kent.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingLPG Boiler Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
AshfordKent
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Acorn Domestic Repairs Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Acorn Domestic Repairs Ltd
Is Acorn Domestic Repairs Ltd a legitimate business?
Acorn Domestic Repairs Ltd has 834 independent public reviews, rated 4.1 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Acorn Domestic Repairs Ltd?
Acorn Domestic Repairs Ltd has 834 public reviews, averaging 4.1 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Acorn Domestic Repairs Ltd rated on reliability and quality?
On Checkatrade, customers rate Acorn Domestic Repairs Ltd by category: Reliability 4.9 out of 5, Communication 5.0 out of 5, Quality of work 4.9 out of 5. These are per-category scores from real published reviews. They show where Acorn Domestic Repairs Ltd is strongest, not just the overall average.
How do I know Acorn Domestic Repairs Ltd's reviews are genuine?
Acorn Domestic Repairs Ltd's 834 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Acorn Domestic Repairs Ltd qualified and accredited?
We hold 2 independently sourced credentials for Acorn Domestic Repairs Ltd, including Gas Safe Register, 2025 Checkatrade Awards - Regional Finalist. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
What does Acorn Domestic Repairs Ltd specialise in?
Acorn Domestic Repairs Ltd lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation, Gas Boiler Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.