Public evidence profile

Direct Home Improvements

RooferChippenham4.988 reviews · 1 independent public source
Credentials & registries
Waste carrier (Environment Agency)

No Trust Score yet

  • Rated 4.9 from 88 reviews
  • 1 credential shown

Worth checking: NFRC Competent Person Scheme (CompetentRoofer)

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Trust at a glance

What we can verify about Direct Home Improvements

1 check

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Direct Home Improvements
Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
88 reviews in public evidence3 reviews in the last 12 monthsMost recent review
Customers often mention
  • Friendly & politeMentioned in 60% of reviews we've read
  • Fast & efficientMentioned in 40% of reviews we've read
  • ProfessionalMentioned in 40% of reviews we've read
  • Tidy & cleanMentioned in 40% of reviews we've read
Where these reviews are published
  • Checkatrade88 reviews · 4.9 avg

Highlights

Richard was really quick to sort out gutter issue and promptly sorted it out. Would use him again and recommend him!

AnonymousCheckatrade5.0 rating

Richard from Direct Home Improvements did a great job cleaning out and sealing my concrete gutters. He arrived when he said he would, explained clearly what needed doing, and got straight to work. The gutters were in a poor state before, but he cleaned them thoroughly and sealed them properly so everything now looks tidy and well protected. He was polite, professional, and left the area clean afterwards. I’m really pleased with the result and would happily recommend him to anyone needing gutter work done.

Estelle LCheckatrade5.0 rating

Direct home improvements was one of 3 companies I asked to quote. Richard was the only one who did some proper research and investigated the problem properly and thouroughly taking pictures to show me afterwards . His advice was very concise and helpful and his quote was competitive. I chose this company to do the work as he demonstrated clearly that he had the knowledge and experience to do a good job. The work was carried out to the high standard he promised and he provided a warranty for 15 years to cover any future issues. he is a pleasant friendly and respectful contractor.

AnonymousCheckatrade4.4 rating

Detailed reviews

These are the individual reviews we hold for Direct Home Improvements, including the highlights above. The 88 headline total is the review volume reported across public review sources.

Anonymous5.0 / 5 ·

Richard was really quick to sort out gutter issue and promptly sorted it out. Would use him again and recommend him!

Checkatrade
Estelle L5.0 / 5 ·

Richard from Direct Home Improvements did a great job cleaning out and sealing my concrete gutters. He arrived when he said he would, explained clearly what needed doing, and got straight to work. The gutters were in a poor state before, but he cleaned them thoroughly and sealed them properly so everything now looks tidy and well protected. He was polite, professional, and left the area clean afterwards. I’m really pleased with the result and would happily recommend him to anyone needing gutter work done.

Checkatrade
Anonymous4.4 / 5 ·

Direct home improvements was one of 3 companies I asked to quote. Richard was the only one who did some proper research and investigated the problem properly and thouroughly taking pictures to show me afterwards . His advice was very concise and helpful and his quote was competitive. I chose this company to do the work as he demonstrated clearly that he had the knowledge and experience to do a good job. The work was carried out to the high standard he promised and he provided a warranty for 15 years to cover any future issues. he is a pleasant friendly and respectful contractor.

Checkatrade
Sources

Where this information comes from

2 named public sources

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Check dates vary by source. Where we hold a date, the check shows it.

About

Fascia / soffits / guttering in Chippenham, Wiltshire.

Services they list

Aluminium GutteringAsphalt Roofing InstallationBalcony Roofing InstallationConcrete / Finlock Gutter ReplacementConcrete / Finlock GutteringConservatory Roof ConversionsDormer / Roof WindowsDry Ridge InstallationDry Verge InstallationFascia / Soffits RepairFascia / Soffits ReplacementFelt Roofing Installation

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

ChippenhamWiltshire

The areas they list covering on a public directory; confirm they cover your address before you book.

Independent checks

About this business

Recently reviewed3 reviews in the last 12 months.
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.

Check the CompetentRoofer register
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.

Want an extra legitimacy check? Run the Cowboy Checker on Direct Home Improvements before you contact them.

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Good to know

Common questions about Direct Home Improvements

Is Direct Home Improvements a legitimate business?

Direct Home Improvements has 88 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Direct Home Improvements?

Direct Home Improvements has 88 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Direct Home Improvements' reviews are genuine?

Direct Home Improvements' 88 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Direct Home Improvements had recent public reviews?

Direct Home Improvements has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Direct Home Improvements qualified and accredited?

We hold 1 independently sourced credential for Direct Home Improvements, including Waste carrier (Environment Agency). Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.

What does Direct Home Improvements specialise in?

Direct Home Improvements lists specialist services including Aluminium Guttering, Asphalt Roofing Installation, Balcony Roofing Installation, Concrete / Finlock Gutter Replacement, Concrete / Finlock Guttering, Conservatory Roof Conversions. If your job is one of these, look for it in their listed services or ask them to confirm for your project.