“Proactive and reliable (doing what he said he was going to do when he said he was going to do it!). I would definitely recommend”
Public evidence profile
Direct Improvements London Ltd
Trust Score
54out of 100
- Rated 4.9 from 113 reviews
- 3 reviews in the last 12 months
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
How this score is worked out
Rating4.9 / 5
Review volume113
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say40.8 of 60
Independent checks8.1 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details5.1 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Where these reviews are published
- Checkatrade113 reviews
Highlights
“Leighton completed the gutter repair within 24 hours of contact, very good and quick service!”
“Leighton and his team were great. What I appreciated most was his honesty and pragmatism. I never got the sense that he was trying to sell me more, he would always find the most sensible solution for the problem at hand. And explained everything so well. And the work was fantastic too! So would definitely recommend.”
Detailed reviews
These are the individual reviews we hold for Direct Improvements London Ltd, including the highlights above. The 113 headline total is the review volume reported across public review sources.
Proactive and reliable (doing what he said he was going to do when he said he was going to do it!). I would definitely recommend
Leighton and his team were great. What I appreciated most was his honesty and pragmatism. I never got the sense that he was trying to sell me more, he would always find the most sensible solution for the problem at hand. And explained everything so well. And the work was fantastic too! So would definitely recommend.
Leighton completed the gutter repair within 24 hours of contact, very good and quick service!
Local context
Rated 4.9, in line with the local average for roofers in Addlestone
Across 16 roofers in Addlestone, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Fascia / soffits / guttering in Addlestone, Surrey.
Services they list
Asphalt Roofing RepairChimney Cowlings RepairChimneys RepairDormer / Roof WindowsDry Ridge RepairDry Verge InstallationDry Verge RepairFascia / Soffits RepairFascia / Soffits ReplacementFelt Roofing InstallationFelt Roofing RepairFibre Glass Roofing Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
AddlestoneSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Direct Improvements London Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Direct Improvements London Ltd
Is Direct Improvements London Ltd a legitimate business?
Direct Improvements London Ltd has 113 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Direct Improvements London Ltd?
Direct Improvements London Ltd has 113 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Direct Improvements London Ltd's reviews are genuine?
Direct Improvements London Ltd's 113 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Direct Improvements London Ltd had recent public reviews?
Direct Improvements London Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Direct Improvements London Ltd specialise in?
Direct Improvements London Ltd lists specialist services including Asphalt Roofing Repair, Chimney Cowlings Repair, Chimneys Repair, Dormer / Roof Windows, Dry Ridge Repair, Dry Verge Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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