“punctual” · TrustATrader, 20 Oct 2025
“Very punctual” · TrustATrader, 9 Oct 2025
Public evidence profile
DNA Heating & Plumbing Ltd
Credentials & registries
TrustATrader Approved
Companies House
Active incorporated business
No Trust Score yet
- Rated 5.0 from 29 reviews
- 28 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
Recurring themes from 50 customer reviews on TrustATrader.
Respectful and tidy in your home: “Very clean while he worked” · TrustATrader, 23 Oct 2025
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
From TrustATrader
TrustATrader checks
No missed appointments in the past 6 months. TrustATrader logs when a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will.
TrustATrader lists these checks:
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance listed on TrustATrader:
- Source-listed cover: Rhino Trade Insurance; verified 19 Sept 2025
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Companies House registration
ActiveActive incorporated business
DNA Heating & Plumbing Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameDNA Heating & Plumbing Ltd
Company number13523856
IncorporatedNot listed
Run by2 directors (longest-serving director appointed in 2021)
Previously traded asWELLARD PLUMBING LIMITED (until 2024)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- TrustATrader29 reviews · 5.0 avg
Highlights
“Brilliant. Spoke to Dave on the phone on Friday for a bit of an emergency repair. He diagnosed the issue over the phone with me, and turned up Saturday morning with the right part in his pocket. Installed quickly, and I now have a nice quiet hot water system. Would happily recommend him to anyone. Always good to know a reliable plumber.”
“Brilliant!! Prompt, quality, friendly and cost friendly service!!! I had Dave coming over to check on my boiler and to perform power flush - all done and dusted in very short time plus some friendly advice on how to keep things working longer and even more cost efficiently!! I’m a regular customer now and can’t fault his skills and experience in heating and plumbing 👌👌 Highly recommended whether you need a service or a break down.”
“Dave serviced our boiler he was very professional and we received a great service, we would definitely recommend him to our friends and family.”
Detailed reviews
Replies to reviews
These are the individual reviews we hold for DNA Heating & Plumbing Ltd, including the highlights above. The 29 headline total is the review volume reported across public review sources.
Very efficient and good value
Dave provided excellent service and always happy to provide guidance. Very clean while he worked and clearly committed to complete his work to the highest standard.
Reply from the business
Thanks Andy so glad you're happy.
Dave fitted our bathroom between 20th October for a little over two weeks. He was respectful of our property, friendly, punctual and a hard worker. The level of workmanship was excellent. He involved us in decisions re location of certain items. I would highly recommend him. We were happy to leave him in the house on various occasions when we had to go out.
Reply from the business
Thank you David I'm so glad you are happy with the work we have done, it looks amazing.
David was so professional and hard working. We had a new powerful boiler installed at the same time as switching from a single to a combi set up. This a a very invasive job which is a ton of work and involves going in and out of every room in the house. David was really good and respectful of all of this and he did little extra things for no extra money. In fact the 2 daughter job took him 4 days because he didn't want to rush it and cut corners which we really appreciated.
Reply from the business
Thank you for your review Peter so glad you're happy. Dave
I am so glad I found Dave from a chance meeting. I have already recommended him to my whole family
Reply from the business
Thanks Dolf really appreciate the review hope you had a great holiday and hope to catch up at some point soon. Dave
Read the other 6 detailed reviews on this pageShow fewer reviews
Very punctual polite and tidy and dose a top class job at a very reasonable price Communicated with myself and the tenant to do a quick and Exellent repair very impressed with it all
Reply from the business
Thank you for your review it's really appreciated and glad both you and the tenants are happy. Dave
Friendly and professional, thank you!
Reply from the business
Thanks Nicky. Really appreciate the review. Dave
Great guy very polite answered my questions and explained what je was doing and why he was doing it would highly recommend
Reply from the business
Thank Ricky I appreciate the review. Dave
Due to a missed appointment the previous day I could only give 4 stars but rescheduled for the next morning deserving 5 stars, hence my overall 5 star rating. I will recommend him to the next owners on account of our relocation.
Reply from the business
Thank you, Don. I apologise for missing your appointment, some days become so hectic and time disappears especially when doing lots of little jobs. So glad you're happy with the outcome.
Dave was polite and very professional. Quickly responded on my messages and answered any questions I had. highly recommend"
Reply from the business
Thanks Trish glad you're happy. Dave
I couldn’t recommend Dave highly enough. He has transformed our bathroom! His standard of work and attention to detail is outstanding. A very satisfied customer!
Reply from the business
Hay Lou great to see you again today to repair the soil stack. Glad you're well and will see you soon when the lagging arrives. Dave
Local context
Rated 5.0, in line with the local average for plumbers in Snodland
Across 6 plumbers in Snodland, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
DNA Heating & Plumbing Ltd has been vetted and approved by TrustATrader. Covering Medway, Bromley and Dartford
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24/7
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on DNA Heating & Plumbing Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Website online sinceTheir website domain has been registered since 2024, according to the public domain registry. This dates the website, not necessarily the business.
Good to know
Common questions about DNA Heating & Plumbing Ltd
Is DNA Heating & Plumbing Ltd available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is DNA Heating & Plumbing Ltd a legitimate business?
DNA Heating & Plumbing Ltd has 29 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about DNA Heating & Plumbing Ltd?
DNA Heating & Plumbing Ltd has 29 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know DNA Heating & Plumbing Ltd's reviews are genuine?
DNA Heating & Plumbing Ltd's 29 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has DNA Heating & Plumbing Ltd had recent public reviews?
DNA Heating & Plumbing Ltd has 28 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Does DNA Heating & Plumbing Ltd turn up to appointments?
TrustATrader's logs show no missed appointments for DNA Heating & Plumbing Ltd in the past 6 months. TrustATrader logs whenever a member misses an agreed appointment, so a clean run is a sign they turn up when they say they will. This is TrustATrader's reliability signal over that period, not a guarantee.
Is DNA Heating & Plumbing Ltd qualified and accredited?
We hold 1 independently sourced credential for DNA Heating & Plumbing Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is DNA Heating & Plumbing Ltd a registered business?
DNA Heating & Plumbing Ltd is a registered business on Companies House (company number 13523856), listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.