“Darren & Brett came did a great job of freeing a very blocked kitchen sink and a toilet in the loft in just over an hour. They where both helpful and informative. I would recommend them.”
Public evidence profile · Checked May 2026
Drain Man Direct
Review quality
Caution noted
Credentials & registries
TrustATrader Approved
Review caution: one or more review signals need a closer check.
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- Rated 5.0 from 343 reviews across 2 review sources
- 6 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade253 reviews · 5.0 avg
- TrustATrader90 reviews · 4.9 avg
Highlights
“Brilliant person and brilliant work.”
“I found Drain Man Direct on Trustatrader.com, who I called yesterday morning to clear our blocked drain, Darren was able to visit in the afternoon once he had completed his booked jobs. He and his colleague quickly assessed and explained the issue and how they would go about resolving it. Once the drain was cleared and cleaned, he also attended to a minor issue we had with slow waste flow from our kitchen sink. Having a branch from the main sewers on our property, our draining system is somewhat more complicated than most, but this was not a problem for Darren, who was able to resolve all our issues quickly. I can highly recommend Darren, who did a first class job.”
Detailed reviews
Darren was in constant contact from my initial enquiry through to works finishing. Polite, friendly and extremely knowledgeable, evening advising if certain works were not necessary. I had some subset rendering completed and drain flushing completed. He even took some of my own other garden debris away. I would thoroughly recommend Darren for all your drainage requirements.
When I initially contacted Darren he was busy on a job but he said he would phone me back which he did promptly. He was able to come round that same day to give me a quote which I was happy with and then was able to arrange a time the following day to complete the job. I was kept updated throughout the job and Darren remedied what had initially caused the issue. A very professional and friendly service.
DARREN WAS GREAT. HE SOLVED THE PROBLEM OF THE BLOCKED DRAIN WITHIN THE TIME FRAME HE'D QUOTED. HE WAS RESPECTFUL OF MY PROPERTY AND A REALLY NICE FRIENDLY GUY. VERY HAPPY WITH THE WORK HE DID.
Arrived on time and dealt with the problem Left suggestions to help going forward
Darren's work, manner and effectiveness is always excellent, professional and friendly. He's consistently our go-to, most trustworthy professional in this area.
Read the other 10 detailed reviews on this pageShow fewer reviews
Darren was great, fixed the drainage problem quickly and efficiently.
Called out as an emergency on a Sunday afternoon and arrived within the hour. Darren was very friendly, efficient and sorted the problem quickly. Would highly recommend.
Very pleasant chap, totally cleared our blocked drain. Thank you
Following a flood the man hole cover needed replacement. Having posted the job twice Darren contacted me. He was very friendly and helpful and gave me a quote immediately. Having accepted the quote he came round within a few days and completed the job. Exactly what I wanted. Would highly recommend.
Darren and his colleague were polite , tidy informative and as far as I can tell have done a excellent job The quote we agreed on was a good deal cheaper than ones that I had already received for digging up and replacing a damaged dream pipe below my front drive . He explained to me how he would tackle the job and he kept to his word. He made a good job of relaying the block work paving All in all very pleased with the work
Verified by CheckatradeManhole Cover Replacement
Darren came the next day after placing the job on checkatrade and did a great job at a great price. Friendly courteous service throughout. Wouldn't hesitate to recommend.
Verified by CheckatradeUnblock Drain
Came within 24 hours, and did an excellent job clearing our blocked drain. Also cleaned up afterwards and advised on spare parts.
Darren and his colleague were great, explaining all the work they were undertaking and were a pleasure to have working at my property
Verified by CheckatradeRepairing external drainage
Darren and his colleague completed the works, quickly, efficiently and professionally, advising of works required as they went along. They were polite and made what could a difficult situation, easy and left the site in a great condition,
Blocked sink
Darren was very friendly to deal with. Went above and beyond when trying to fix tenanted flat's sink blockage. Cleared blockage and renewed sink ubend and reconnected boiler. Kept me informed by telephone. Recommended.
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Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Assessed 30 Jul 2026
1 similar review-text pattern found across sources
Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of wrongdoing.From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews across 2 review sources.
Customers mention transparent pricing: “Although no major work was carried out by Darren, he was knowledgeable, courteous, punctual and very helpful. I would certainly use him in future.” · Checkatrade, 24 Feb 2023
Respectful and tidy in your home: “This involved going up on the roof as he didn’t want to make a mess indoors (which I was delighted about as that had happened on a previous occasion)” · TrustATrader, 28 Sept 2021
“Darren was able to visit in the afternoon once he had completed his booked jobs.” · TrustATrader, 17 Dec 2025
“He arrived punctually on the day and got to work straight away.” · TrustATrader, 8 Nov 2025
“reliable, punctual and very friendly.” · TrustATrader, 18 Oct 2025
“Brilliant person and brilliant work.” · TrustATrader, 20 Jan 2026
“I can highly recommend Darren, who did a first class job.” · TrustATrader, 17 Dec 2025
“he was not prepared to stop until he was satisfied he had got it all out, which eventually he did.” · TrustATrader, 8 Nov 2025
“explained everything in detail, was very easy to communicate with” · TrustATrader, 18 Oct 2025
“Darren was in constant contact from my initial enquiry through to works finishing.” · TrustATrader, 14 Oct 2025
“explaining all the work they were undertaking and were a pleasure to have working at my property” · TrustATrader, 9 Jan 2024
“Having a branch from the main sewers on our property, our draining system is somewhat more complicated than most, but this was not a problem for Darren, who was able to resolve all our issues quickly.” · TrustATrader, 17 Dec 2025
“My drains frequently blocked due to 160 years worth of scale. He initially came out to assess, free of charge and gave me a quote.” · TrustATrader, 8 Nov 2025
“Came within 24 hours, and did an excellent job clearing our blocked drain. Also cleaned up afterwards and advised on spare parts.” · Checkatrade, 7 Feb 2024
“he said he would phone me back which he did promptly. He was able to come round that same day to give me a quote” · TrustATrader, 17 Jun 2025
“Called out as an emergency on a Sunday afternoon and arrived within the hour.” · Checkatrade, 4 Aug 2024
“Darren came the next day after placing the job on checkatrade and did a great job at a great price.” · Checkatrade, 15 Feb 2024
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked May 2026
About
Drain Man Direct has been vetted and approved by TrustATrader. Covering Kent, London & Essex
Areas served
Greater LondonSidcup
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Drain Man Direct before you contact them.
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Common questions about Drain Man Direct
Is Drain Man Direct a legitimate business?
Drain Man Direct has 343 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Drain Man Direct?
Drain Man Direct has 343 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Drain Man Direct's reviews are genuine?
Drain Man Direct's 343 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Drain Man Direct had recent public reviews?
Drain Man Direct has 6 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Drain Man Direct qualified and accredited?
We hold 1 independently sourced credential for Drain Man Direct, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
How long has Drain Man Direct been trading?
Drain Man Direct has been reviewed on public sources since 2014.