"From start to finish, they were very easy to deal with. Informative and quick to respond to any questions. The work carried out was great, we had a joke together and I would highly recommend."
E
Public evidence profile
EcoHeat PH Ltd
Public profile launch summary
Launch summary
EcoHeat PH LtdVerified bathrooms in New Romney, Kent, rated 9.42/10 from 588 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
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Proof gaps
3Visible limitations on this record
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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
2 highlightsCustomer voice from the public record
"Came when they said they would, carried out the work to resolve the issue and pointed out a number of basic mistakes that the original builders had made. Tidy and clean - refreshing to have a plumber who a) actually is prepared to do a small job, b)arrives when they say they will and c) fixes the issue. Would recommend."
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Review evidence
3Review coverage and highlights
Review depth3
Source platforms2
Loaded sample3
Latest dated review5 Sept 2025
From start to finish, they were very easy to deal with. Informative and quick to respond to any questions. The work carried out was great, we had a joke together and I would highly recommend.
Came when they said they would, carried out the work to resolve the issue and pointed out a number of basic mistakes that the original builders had made. Tidy and clean - refreshing to have a plumber who a) actually is prepared to do a small job, b)arrives when they say they will and c) fixes the issue. Would recommend.
The communication has been shocking from the start. From booking in appointments without notice (including the install), not going over the bathroom spec with us with, and excuse after excuse for delays in contacting us/fixing issues with our bathroom. It's FINALLY done after 7 months (aside from an issue we have chosen to fix ourselves due to not wanting further stress). I would not recommend this company to anyone - don't be fooled by their high quotes as the price does not reflect the service provided!
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Public evidence shownTrust checks and red flags
Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements
0Endorsements from other traders
No public professional endorsements are shown for this profile yet.
Reviews
3 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
From start to finish, they were very easy to deal with. Informative and quick to respond to any questions. The work carried out was great, we had a joke together and I would highly recommend.
Came when they said they would, carried out the work to resolve the issue and pointed out a number of basic mistakes that the original builders had made. Tidy and clean - refreshing to have a plumber who a) actually is prepared to do a small job, b)arrives when they say they will and c) fixes the issue. Would recommend.
The communication has been shocking from the start. From booking in appointments without notice (including the install), not going over the bathroom spec with us with, and excuse after excuse for delays in contacting us/fixing issues with our bathroom. It's FINALLY done after 7 months (aside from an issue we have chosen to fix ourselves due to not wanting further stress). I would not recommend this company to anyone - don't be fooled by their high quotes as the price does not reflect the service provided!
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