“Mateusz was the ultimate professional. His initial advice was extremely helpful. He organised ordering and delivery of all parts and his work was exceptional with incredible attention to detail and final finishing. He worked really long days, arriving early as arranged, and always spent time at the end of his day cleaning and tidying before leaving. Minor, unexpected issues that arose were dealt with quickly and efficiently. Our bathroom and kitchen have been transformed thanks to Mateusz and his lovely wife Ella, who is a meticulous painter! We have no hesitation in recommending this company”
Public evidence profile
Elma Home Improvements
Review quality
No reviews in 12 months
Trust Score
40out of 100
How this score is worked out
Rating5.0 / 5
Review volume31
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say32.4 of 60
Independent checks2.9 of 30
Track record4.4 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Elma Home Improvements
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Elma Home Improvements →Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade31 reviews · 5.0 avg
Highlights
“Matt, completely re fit my bathroom after having a bad experience with a previous builder. The workmanship is the best I have ever seen very meticulous in what matt does. There was a lot more work than I think was expected at the beginning but I am very happy with the outcome cannot rate the work highly enough. I will definitely be asking matt do do other jobs for me in future.”
“Having Matt and Ela perform my kitchen expansion was such a great experience, they are so knowledgeable, polite and tidy I would not hesitate to recommend or use them again in the future.”
Detailed reviews
These are the individual reviews we hold for Elma Home Improvements, including the highlights above. The 31 headline total is the review volume reported across public review sources.
Mateusz was the ultimate professional. His initial advice was extremely helpful. He organised ordering and delivery of all parts and his work was exceptional with incredible attention to detail and final finishing. He worked really long days, arriving early as arranged, and always spent time at the end of his day cleaning and tidying before leaving. Minor, unexpected issues that arose were dealt with quickly and efficiently. Our bathroom and kitchen have been transformed thanks to Mateusz and his lovely wife Ella, who is a meticulous painter! We have no hesitation in recommending this company
Matt, completely re fit my bathroom after having a bad experience with a previous builder. The workmanship is the best I have ever seen very meticulous in what matt does. There was a lot more work than I think was expected at the beginning but I am very happy with the outcome cannot rate the work highly enough. I will definitely be asking matt do do other jobs for me in future.
Having Matt and Ela perform my kitchen expansion was such a great experience, they are so knowledgeable, polite and tidy I would not hesitate to recommend or use them again in the future.
Local context
Rated 5.0, in line with the local average for builders in Chester le Street
Across 8 builders in Chester le Street, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Chester Le Street, Durham.
Areas served
Chester le StreetDurham
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on Elma Home Improvements before you contact them.
Run Cowboy Checker →Good to know
Common questions about Elma Home Improvements
Is Elma Home Improvements a legitimate business?
Elma Home Improvements has 31 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Elma Home Improvements?
Elma Home Improvements has 31 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Elma Home Improvements' reviews are genuine?
Elma Home Improvements' 31 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
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