Public evidence profile

Emerald Pest Control

Pest controlSheerness5.03 reviews · 1 independent public source
How quickly they respond
respond to any emergency situation within 60 minutes
Review quality
No reviews in 12 months
Credentials & registries
TrustMark
Trust Score
67out of 100
Good record, gaps to check

67 out of 100, with a caution: newest review we found is from June 2023. Weigh that age against the score.

  • Rated 5.0 from 3 reviews
  • 1 credential shown

Newest review June 2023

Worth checking: British Pest Control Association (BPCA)

How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources1 independent public source
Credentials1 credential shown

How this score is made up

What customers say52.2 of 60
Independent checks11.6 of 30
Track record3 of 10
See the independent checks
  • Licences and credentials1.5 of 10.1
  • Ways to reach them10.1 of 10.1
  • Reviewed on more than one site0 of 5.1
  • Registered company details0 of 3.4
  • Photos of their work0 of 0.8
  • Industry recognition0 of 0.4
Response evidence

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call 01795 300812
Trust at a glance

What we can verify about Emerald Pest Control

3 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Emerald Pest Control
Public response evidence

How quickly they respond

What their website advertises:

  • respond to any emergency situation within 60 minutes
  • "We endeavour to respond to any emergency situation within 60 minutes."

Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.

Review quality check

Review recency

Review recency

How recently this business's reviews were left, kept separate from the star rating and the number of reviews.

No reviews from the last 12 months are shown.

From customer reviews

What customers consistently say

Recurring themes from 5 customer reviews on Checkatrade.

Clear communicationQuoted from 2 reviews

Ken did the jobs he felt he should to a high standard and where he felt we could do things ourselves also advised us on steps we could take. · Checkatrade, 30 Jun 2023

Ken was extremely helpful and knowledgeable in explaining what to do and not to do after treating my home for an unwanted bed bug infestation. · Checkatrade, 11 Apr 2023

Reliable and punctualQuoted from 2 reviews

He visited our house twice to do the squirrel treatment and was incredibly kind, professional and efficient as well as timely. · Checkatrade, 30 Jun 2023

Ken always arrived on time and finished each of the four visits necessary in the time expected. · Checkatrade, 11 Apr 2023

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
3 reviews in public evidenceReviewed on public review sources since 2023Most recent review
Customers often mention
  • ProfessionalMentioned in 100% of reviews we've read
  • Fast & efficientMentioned in 80% of reviews we've read
  • PunctualMentioned in 40% of reviews we've read
Where these reviews are published
  • Checkatrade3 reviews · 5.0 avg

Highlights

Ken and Jenny were truly fantastic to work with, we had an old wasps nest in the loft, a family of squirrels in the loft, and mice. Ken did the jobs he felt he should to a high standard and where he felt we could do things ourselves also advised us on steps we could take. He visited our house twice to do the squirrel treatment and was incredibly kind, professional and efficient as well as timely. I would get in touch with Emerald for all future issues and would strongly recommend them!

AnonymousCheckatrade5.0 rating

I am very pleased with the service provided. Ken was extremely helpful and knowledgeable in explaining what to do and not to do after treating my home for an unwanted bed bug infestation. The price was as agreed at the outset and Ken always arrived on time and finished each of the four visits necessary in the time expected. Good efficient administration as well. I thoroughly recommend this company if you need to use them.

AnonymousCheckatrade5.0 rating

Friendly, professional and effective

AnonymousCheckatrade5.0 rating

Detailed reviews

Anonymous5.0 / 5 ·

Ken and Jenny were truly fantastic to work with, we had an old wasps nest in the loft, a family of squirrels in the loft, and mice. Ken did the jobs he felt he should to a high standard and where he felt we could do things ourselves also advised us on steps we could take. He visited our house twice to do the squirrel treatment and was incredibly kind, professional and efficient as well as timely. I would get in touch with Emerald for all future issues and would strongly recommend them!

Anonymous5.0 / 5 ·

I am very pleased with the service provided. Ken was extremely helpful and knowledgeable in explaining what to do and not to do after treating my home for an unwanted bed bug infestation. The price was as agreed at the outset and Ken always arrived on time and finished each of the four visits necessary in the time expected. Good efficient administration as well. I thoroughly recommend this company if you need to use them.

Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Pest / vermin control in Sheerness, Kent.

What this business says about itself
From their own website

What this business says about itself

  • Emergency availability: respond to any emergency situation within 60 minutes
  • Insurance: £2m+ Public Liability Insurance
  • Areas served: Sheerness, Aylesford, Chatham, Faversham, Gillingham, Maidstone, Queenborough, Rochester
  • Good to know: Free quotes · Background-checked staff

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

How long they've really been tradingOperating since at least 2023 (3 years), according to an independent source, not just their own word.
Website online since1997First public review2023
Your own checks

What to check before you hire

Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself

Pest control isn't licensed in the UK, so anyone can set up - yet treatments use regulated pesticides inside your home. British Pest Control Association members are trained, qualified, insured and follow a strict code of practice. Check they're a member before you let them treat your home; it's free.

Check the BPCA register
Make sure they identify the pest and find where it is getting in FIRST. A reputable firm explains the problem and the plan and proofs the entry points, not just sprays and leaves.
Be wary of contracts that lock you into repeat visits you may not need; ask whether a one-off treatment with a guarantee would solve it before signing up to an ongoing plan.
Check they use approved, safe methods and carry insurance. It matters around children, pets, and anywhere food is prepared.

Want an extra legitimacy check? Run the Cowboy Checker on Emerald Pest Control before you contact them.

Run Cowboy Checker →
Good to know

Common questions about Emerald Pest Control

Is Emerald Pest Control available for emergencies?

They state on their own website that respond to any emergency situation within 60 minutes. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Emerald Pest Control a legitimate business?

Emerald Pest Control has 3 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Emerald Pest Control?

Emerald Pest Control has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Emerald Pest Control's reviews are genuine?

Emerald Pest Control's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Emerald Pest Control qualified and accredited?

We hold 1 independently sourced credential for Emerald Pest Control, including TrustMark. Each is attributed to the body that issued it in the credentials section. For example, TrustMark is the government-endorsed quality scheme for work carried out in and around the home.

Is Emerald Pest Control insured?

They state on their own website that £2m+ Public Liability Insurance. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.

What areas does Emerald Pest Control cover?

They state on their own website that they cover Sheerness, Aylesford, Chatham, Faversham, Gillingham, Maidstone, Queenborough, Rochester. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.