“Turned up when they said they would. Did the jobs no problems.” · Checkatrade, 30 Jul 2025
“They arrived punctually each day, all their work and materials were to a high quality standard.” · Checkatrade, 18 Jun 2025
Public evidence profile
Empire Roofing Services
Trust Score
62out of 100
- Rated 5.0 from 603 reviews
- Reviewed 9 months ago
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
How this score is worked out
Rating5.0 / 5
Review volume603
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say53.7 of 60
Independent checks2.9 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“Clean, conscientious and they know what they’re doing. Turned up when they said they would. Did the jobs no problems.” · Checkatrade, 30 Jul 2025
“all their work and materials were to a high quality standard.” · Checkatrade, 18 Jun 2025
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade603 reviews · 5.0 avg
Highlights
“Our experience was great. Good communication ahead of time and then the work was carried out as planned. We are very satisfied customers.”
“Clean, conscientious and they know what they’re doing. Turned up when they said they would. Did the jobs no problems. Would use again and recommend to anyone who asks if I know a good felt roofing company.”
“Peter and Simon run a very professional business. They gave a clear quotation detailing the work required including a caveat that once the old felt roof was removed there may be a need to replace rotten boarding which would cost more. They arrived punctually each day, all their work and materials were to a high quality standard. We are already planning to ask them back to do other flat roof re-felting work for us.”
Detailed reviews
These are the individual reviews we hold for Empire Roofing Services, including the highlights above. The 603 headline total is the review volume reported across public review sources.
Our experience was great. Good communication ahead of time and then the work was carried out as planned. We are very satisfied customers.
Clean, conscientious and they know what they’re doing. Turned up when they said they would. Did the jobs no problems. Would use again and recommend to anyone who asks if I know a good felt roofing company.
Peter and Simon run a very professional business. They gave a clear quotation detailing the work required including a caveat that once the old felt roof was removed there may be a need to replace rotten boarding which would cost more. They arrived punctually each day, all their work and materials were to a high quality standard. We are already planning to ask them back to do other flat roof re-felting work for us.
Local context
Rated 5.0, in line with the local average for roofers in East Grinstead
Across 15 roofers in East Grinstead, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Roofer in East Grinstead, West Sussex.
Services they list
Felt Roofing InstallationFelt Roofing RepairFlat Roofing InstallationFlat Roofing RepairHot Melt Roofing InstallationHot Melt Roofing Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
East GrinsteadWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Empire Roofing Services before you contact them.
Run Cowboy Checker →Good to know
Common questions about Empire Roofing Services
Is Empire Roofing Services a legitimate business?
Empire Roofing Services has 603 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Empire Roofing Services?
Empire Roofing Services has 603 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Empire Roofing Services' reviews are genuine?
Empire Roofing Services' 603 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Empire Roofing Services specialise in?
Empire Roofing Services lists specialist services including Felt Roofing Installation, Felt Roofing Repair, Flat Roofing Installation, Flat Roofing Repair, Hot Melt Roofing Installation, Hot Melt Roofing Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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