Public evidence profile
How this score is made up
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
These are the individual reviews we hold for 1st Call Gas Services Limited, including the highlights above. The 275 headline total is the review volume reported across public review sources.
Very good service. Punctual, friendly, efficient and tidy.
Very good service. Very helpful and clear office support. Engineer was punctual friendly and explained what he was doing clearly. Reasonably priced for a professional job.
Work completed:
Boiler Service
Over the years I have had excellent service from this Company. The engineer has carried out gas safety checks on my boiler for the last 3 years and he has told me when a part needs replacing, I have had no faults between services.
Excellent plumbing from a conscious worker
We have used 1st call gas for 13 years and everything they have done has been first class. All the plumbers/gas fitters have done excellent work, they arrive on time, do a good job, they are always polite and clean up afterwards. We recently had Kile and he was outstanding. He was exceedingly conscientious, checking and ensuring everything was done correctly. There were 3 separate jobs, the last being to balance the radiators over the 4 levels in our house. He managed what I failed to do even with YouTube videos and what another tradesman failed twice to rectify. Kile was very knowledgeable and clearly explained the problems and how he was sorting the various radiators. A most pleasant and personable person. I have no hesitation in recommending 1st call gas.
Work completed:
Excellent service
David contacted us to make sure the time was convenient for us. He arrived at the agreed time and was quickly hard at work. He was as always very pleasant and professional and explained what was doing, His honesty is beyond question while servicing our boiler he stood up and showed us what had seen on the floor. A £20 note!! We had no idea it was there. Thank you to him so much.. His work completed he tidied and clean up and left us feeling good job well done with above and beyond professionalism An absolute credit to your company He will always be welcome at our house
Work completed:
Good job
It was a 2 day job (gas and plumbing). They turned up on time and got cracking with the work. Nice job done, and easy guys to get on with.
Work completed:
1st Class Service
Our Combi boiler needed replacing urgently, as the diaphragm had burst and the boiler was condemned. We were recommended 1st Call Gas Services and gave them a call to se if they could come and give us a quote. As soon as I mentioned the urgency of the job an appointment was booked for the same morning. We also got quotes from other Companies but decided to go with 1st Call Gas Services as they gave us numerous options for the boiler and different warranty options too. On the morning of the installation Darrell and Theo arrived promptly, were extremely polite and friendly. They explained what they would need to do . They then just got on with the job. Once the installation was complete, Darrell gave a demonstration as to how the boiler worked and let us ask questions . Before they left they tidied up and disposed of the old boiler and associated pipework.
Work completed:
Replacement of T3R Thermostat
We rang up because we had an intermittent fault with the thermostat and an appointment was made for the next day. The engineer arrived on time and was very friendly. He gave us all the options and no pressure was made to update and spend money on a new thermostat. He said we had been very unlucky that the previous one had started to fail, but we decided to get a new one rather than keep having to call out. We have used this company for several years and would highly recommend them.
Work completed:
Annual boiler service
1st Call Gas Services have been an excellent company to deal with. When booking my annual service they are always polite and arrange a time to suit me,always telling the name of who to expect and time window. I got a call 15 mins before he arrived and he even left his shoes on the step. Very efficient and thorough, always polite. I would'nt hesitate to recommend them.
Work completed:
Yearly Boiler and expansion tank service
Brilliant Service as always very friendly and helpful Engineer Mike ,Gave a few tips for troubleshooting the system Tank that’s installed. Nothing too much trouble.
Work completed:
Annuual gas boiler service review
Appointment was for 8am. The fitter rang ahead at about 740 to say he was on his way and arrived ahead of time. He showed me how clean the boiler was and completed his work quickly and efficiently. We paid for this top quality gas boiler and it is now 6 years old. Very satisfied and a further 6 years of warranty remains. Always been happy with their services and expect that to continue.
Work completed:
Yearly Service of Boiler
I have used this company since they installed my new boiler some 6 years or so ago. They have never let me down, they contact me to arrange a date for the service at the end of each year and make a date for the beginning of the next year. Their staff are ultra friendly and helpful and the tradesman that carry oyt the work are very professional indeed, explaining exactly what they are doing along the way. I can't recommend them enough.
Work completed:
Superb service
1st call gas, offer a superb service, from the initial call to the service centre to work being carried out on site. Very happy to recommend this dedicated team, who actually care what they do. Thank you.
Work completed:
Fast and efficient central heating installation
First Call Heating were kind , efficient , effective and very rapid . Cannot recommend them highly enough . Sarah was our initial contact and was outstanding , an employee to be highly valued . David who gave us the quote knows his stuff , very professional . Daryl and Theo both of whom carried out the installation, were kind , careful , highly competent and reliable , particularly when dealing with my elderly father in law . The installation was arranged and carried out in a very short timescale . No need to look elsewhere , would highly recommend First Call .
Work completed:
Outstanding: helpful, efficient, kind, integrity
I have used 1st Call Gas Services to service my boiler annually and they have been really good. This year, on the day when everyone awoke to freezing conditions, our boiler wasn't working. We are on the 'vulnerable' list and when I contacted them, they could not have been more helpful, kind and reassuring. Soon someone was here, explained the problem, made a temporary fix because they explained that as it was under warranty, I needed to get the manufacturer in to replace the valve. They could have easily done it and I'd have paid. But they have integrity and honesty, and did what was best for us. Honestly, from the person who answers the 'phone to the person who comes and fixes the issue, can't fault them - so helpful and kind.
Work completed:
Radiator replacement
Great communication from this trusted company. You always get quality and friendly service from the engineers and a very good price. I always use 1st serve now as you can be sure they are reliable and always put the customer first. A big thanks to our engineers Kyle and Michael!
Work completed:
Excellent Service
Their service, as ever, was prompt, efficient and friendly. They do an excellent job. Highly recommend them
Work completed:
Radiators
We got this number from goggle, what a choice it was , we have had excellent service. Prompt service and friendly service all in one . I would highly recommend to anyone . Amazing Thanks so much .
Work completed:
Boiler service - would definitely recommend
Had my boiler serviced by 1st Call Gas Services. The engineer was due at 8 a.m. and arrived exactly on time. He was tidy, efficient and everything was completed on schedule with the previously agreed price. The same company fitted the boiler a year ago and did a great job.
Work completed:
Boiler service
1st Call Gas Services fitted a new boiler for me 5 years ago. I have it serviced by 1st Call annually and have always been very satisfied with the service I receive. I get an email reminder and call them to arrange a date. The engineer calls to let me know the time of arrival and they are always friendly, professional and clean, giving advice if necessary. I would highly recommend this company.
Work completed:
1st Call gas services LTD
The whole team involved in the work carried out at my home were professional, efficient and friendly. They made every effort to ensure everything went smoothly and with consideration, protecting environment and cleaning up after the work. I would highly recommend this company.
Work completed:
Across 155 plumbers in Sheffield, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
ENDORSED SINCE OCT 2017 is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 22 years on the register also points to an established business rather than a brand-new one.
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
S75 Glow Worm pipework.png
S75 Glow Worm.png
S32 Flue.png
S32 Boiler.png
Radiator.png
Vaillant Boiler.png
Vaillant Boiler.png
Open 7 days a week
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerWant an extra legitimacy check? Run the Cowboy Checker on 1st Call Gas Services Limited before you contact them.
Run Cowboy Checker →1st Call Gas Services Limited has 275 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
1st Call Gas Services Limited has 275 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
1st Call Gas Services Limited's 275 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
We hold 3 independently sourced credentials for 1st Call Gas Services Limited, including TrustMark, Which? Trusted Trader, Microgeneration Certification Scheme. Each is attributed to the body that issued it in the credentials section. For example, TrustMark is the government-endorsed quality scheme for work carried out in and around the home.
ENDORSED SINCE OCT 2017 is a registered business on Companies House (company number 05286559), incorporated 15 Nov 2004, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
They state on their own website that twelve-year warranty. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
1st Call Gas Services Limited lists specialist services including Boiler installation, Boiler repair, Boiler servicing, Radiators and central heating, Power flushing, Underfloor heating. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
They state on their own website that they cover Sheffield, South Yorkshire. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
They state on their own website that the business was established in 2004 (22 years in business). This is the business's own statement on their website, not something we have independently checked.
Known for: Friendly & polite
Known for: Fast & efficient · Friendly & polite · Professional
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
