“We had an issue with our central heating and although Danny couldn't attend in time, he talked me through a temporary solution at no charge for his time. That is good service in my book.”
Public evidence profile · Checked May 2026
Family Choice Plumbing & Heating
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 5.0 from 135 reviews
- 4 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Family Choice Plumbing & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Family Choice Plumbing & Heating →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- TrustATrader135 reviews · 5.0 avg
Highlights
“Danny was recommended by a friend and we were not disappointed at all. It was really refreshing that a tradesman actually turned up on the day he said he would and was on time. Danny is knowledgeable, extremely thorough and explains everything in laymen's' terms and is not patronising in any way. He serviced our oil boiler and explained in some depth the reasons to his findings. I am impressed by his quality of work, knowledge and customer care. I booked him for our next service without hesitation. Great work Danny.”
“The gentleman I spoke to gave me fantastic advice over the phone, he was clear about my options, gave me honest advice and left me feeling good about the next steps for my boiler.”
Detailed reviews
We had an issue with our central heating and although Danny couldn't attend in time, he talked me through a temporary solution at no charge for his time. That is good service in my book.
Danny was recommended by a friend and we were not disappointed at all. It was really refreshing that a tradesman actually turned up on the day he said he would and was on time. Danny is knowledgeable, extremely thorough and explains everything in laymen's' terms and is not patronising in any way. He serviced our oil boiler and explained in some depth the reasons to his findings. I am impressed by his quality of work, knowledge and customer care. I booked him for our next service without hesitation. Great work Danny.
The gentleman I spoke to gave me fantastic advice over the phone, he was clear about my options, gave me honest advice and left me feeling good about the next steps for my boiler.
Danny was fantastic. Turned up (on time) at short notice to fix CH system before the weekend. Did a great job and didn’t leave without making sure all working fine. Even followed up after the weekend. Can’t recommend enough.
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Local context
Rated 5.0, in line with the local average for plumbers in Derby Derbyshire
Across 23 plumbers in Derby Derbyshire, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on TrustATrader.
“It was really refreshing that a tradesman actually turned up on the day he said he would and was on time.” · TrustATrader, 17 Dec 2025
“Turned up (on time) at short notice” · TrustATrader, 7 Nov 2025
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Public evidence last checked May 2026
About
When you are in need of a Heating Engineer or Plumber, make Family Choice Plumbing & Heating your first port of call. Since being established, the...
Independent checks
About this business
Recently reviewed4 reviews in the last 12 months.
Website online sinceTheir website domain has been registered since 2013, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Family Choice Plumbing & Heating before you contact them.
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Common questions about Family Choice Plumbing & Heating
Is Family Choice Plumbing & Heating a legitimate business?
Family Choice Plumbing & Heating has 135 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Family Choice Plumbing & Heating?
Family Choice Plumbing & Heating has 135 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Family Choice Plumbing & Heating's reviews are genuine?
Family Choice Plumbing & Heating's 135 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Family Choice Plumbing & Heating had recent public reviews?
Family Choice Plumbing & Heating has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Family Choice Plumbing & Heating qualified and accredited?
We hold 1 independently sourced credential for Family Choice Plumbing & Heating, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was Family Choice Plumbing & Heating's website registered?
Family Choice Plumbing & Heating's website has been online since 2013, according to the public domain registry. This dates the website, not necessarily when the business began trading.