“Recently we had a fault with our boiler, and this resulted in us having no hot water. No problems we thought we had a maintenance and service contact with a reputable supplier and we called them out. Long story short they let us down. We then spoke with FirmusHeat. They visited us with 24 hours and after inspecting the boiler and all components they advised that they did not understand the advice we had received and would be able to rectify the problem very quickly. A report and quote quickly followed and the work instigated and completed with 2-3 days. !00% excellent service and we would recommend them”
Public evidence profile
Firmus Heat Ltd
Review quality
No reviews in 12 months
Trust Score
48out of 100
48 out of 100, with a caution: newest review we found is from September 2023. Weigh that age against the score.
- Rated 4.8 from 76 reviews
Newest review September 2023
How this score is worked out
Rating4.8 / 5
Review volume76
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say35.6 of 60
Independent checks8.6 of 30
Track record4 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Firmus Heat Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Firmus Heat Ltd →Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
Where these reviews are published
- Checkatrade76 reviews · 4.8 avg
Highlights
“Steve and his team just installed a new system boiler for me. I was provided with a quote which was fair and competitive. The works were completed to a high standard and the job wasn't rushed and no corners were cut. I will definitely be using Steve and his team again. Thank you!”
“Diagnosis and replacement of faulty relay. Patient, thoughtful, and effective correction of fault with power supply to hot water service. System performing reliably since work completed. Very much appreciated.”
Detailed reviews
These are the individual reviews we hold for Firmus Heat Ltd, including the highlights above. The 76 headline total is the review volume reported across public review sources.
Recently we had a fault with our boiler, and this resulted in us having no hot water. No problems we thought we had a maintenance and service contact with a reputable supplier and we called them out. Long story short they let us down. We then spoke with FirmusHeat. They visited us with 24 hours and after inspecting the boiler and all components they advised that they did not understand the advice we had received and would be able to rectify the problem very quickly. A report and quote quickly followed and the work instigated and completed with 2-3 days. !00% excellent service and we would recommend them
Steve and his team just installed a new system boiler for me. I was provided with a quote which was fair and competitive. The works were completed to a high standard and the job wasn't rushed and no corners were cut. I will definitely be using Steve and his team again. Thank you!
Diagnosis and replacement of faulty relay. Patient, thoughtful, and effective correction of fault with power supply to hot water service. System performing reliably since work completed. Very much appreciated.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Bushey, Hertfordshire.
Areas served
BusheyHertfordshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterConfirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on Firmus Heat Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Firmus Heat Ltd
Is Firmus Heat Ltd a legitimate business?
Firmus Heat Ltd has 76 independent public reviews, rated 4.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Firmus Heat Ltd?
Firmus Heat Ltd has 76 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Firmus Heat Ltd's reviews are genuine?
Firmus Heat Ltd's 76 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.