“Marks team worked tirelessly to clear a blocked pipe that is fed from a saniflow. They eventually cleared the pipe from hell and installed a new saniflow for me. Mark and the team never let me down helping me keep my b&b running smoothly. No brainer in recommending First Drainage. 👍”
Public evidence profile
First Drainage
No Trust Score yet
- Rated 5.0 from 160 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade160 reviews · 5.0 avg
Highlights
“I had a blocked drain which was backing up into the showers and toilets. Called three companies. One charged and did not turn up. Two others turned up, charged a firtune, cleared some sections not all causing the blockage to recur. Both declined to attend to finish the job. This company came out, checked the entire pipework, cleaned throughout at a very reasonable price. They used a camera to check problem was fully cleared. They did not charge extra, the others charged exorbitant fees for use of camera. I can totally recommend this company for ther professionalism and honesty.”
“We have used First Drainage a couple of times to clear a blocked toilet in our cafe. The service was excellent and Mark was super helpful and made suggestions as to how to proceed with Welsh Water to avoid using First Drainage again. Would highly recommend.”
Detailed reviews
These are the individual reviews we hold for First Drainage, including the highlights above. The 160 headline total is the review volume reported across public review sources.
Marks team worked tirelessly to clear a blocked pipe that is fed from a saniflow. They eventually cleared the pipe from hell and installed a new saniflow for me. Mark and the team never let me down helping me keep my b&b running smoothly. No brainer in recommending First Drainage. 👍
I had a blocked drain which was backing up into the showers and toilets. Called three companies. One charged and did not turn up. Two others turned up, charged a firtune, cleared some sections not all causing the blockage to recur. Both declined to attend to finish the job. This company came out, checked the entire pipework, cleaned throughout at a very reasonable price. They used a camera to check problem was fully cleared. They did not charge extra, the others charged exorbitant fees for use of camera. I can totally recommend this company for ther professionalism and honesty.
We have used First Drainage a couple of times to clear a blocked toilet in our cafe. The service was excellent and Mark was super helpful and made suggestions as to how to proceed with Welsh Water to avoid using First Drainage again. Would highly recommend.
Sources
1 named public sourceWhere this information comes from
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Review sources
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About
In Newent, Gloucestershire.
Areas served
GloucestershireNewent
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on First Drainage before you contact them.
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Common questions about First Drainage
Is First Drainage a legitimate business?
First Drainage has 160 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about First Drainage?
First Drainage has 160 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know First Drainage's reviews are genuine?
First Drainage's 160 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has First Drainage had recent public reviews?
First Drainage has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.