“Excellent communication and service. Explained things really clearly” · Checkatrade, 24 Jul 2025
“Good communication” · Checkatrade, 15 Jul 2025
Public evidence profile · Checked March 2026
First Rate Plumbing and Heating
Emergency callout
Plumber
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about First Rate Plumbing and Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for First Rate Plumbing and Heating →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on Checkatrade.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade37 reviews · 5.0 avg
Highlights
“First Rate Plumbing did an excellent job replacing the float ball valve in my loft. The work was carried out professionally, efficiently, and with great care. I'm very pleased with the service and would highly recommend them to anyone in need of reliable plumbing work. Very friendly and good rates.”
“Excellent communication and service. Explained things really clearly to diagnose why we had a leak and how to resolve. When the problem was bigger than we had originally thought they came back within 24 hours with what was needed and sorted everything. We would both recommend and use again.”
“Delighted with new Shower and pump installation to bathroom and en-suite. Good communication and job well done.”
Detailed reviews
These are the individual reviews we hold for First Rate Plumbing and Heating, including the highlights above. The 37 headline total is the review volume reported across public review sources.
First Rate Plumbing did an excellent job replacing the float ball valve in my loft. The work was carried out professionally, efficiently, and with great care. I'm very pleased with the service and would highly recommend them to anyone in need of reliable plumbing work. Very friendly and good rates.
Excellent communication and service. Explained things really clearly to diagnose why we had a leak and how to resolve. When the problem was bigger than we had originally thought they came back within 24 hours with what was needed and sorted everything. We would both recommend and use again.
Delighted with new Shower and pump installation to bathroom and en-suite. Good communication and job well done.
Local context
Rated 5.0, in line with the local average for plumbers in Aylesford
Across 8 plumbers in Aylesford, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked March 2026
About
Plumber in Aylesford, Kent.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve RepairShower Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
AylesfordKent
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on First Rate Plumbing and Heating before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed4 reviews in the last 12 months.
Good to know
Common questions about First Rate Plumbing and Heating
Is First Rate Plumbing and Heating a legitimate business?
First Rate Plumbing and Heating has 37 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about First Rate Plumbing and Heating?
First Rate Plumbing and Heating has 37 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know First Rate Plumbing and Heating's reviews are genuine?
First Rate Plumbing and Heating's 37 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has First Rate Plumbing and Heating had recent public reviews?
First Rate Plumbing and Heating has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does First Rate Plumbing and Heating specialise in?
First Rate Plumbing and Heating lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, General Plumbing, Pipe Fitter, Plumbing Repairs. If your job is one of these, look for it in their listed services or ask them to confirm for your project.