First Response 360 Ltd

I recently had Haroon and Adil over to install my boiler and I couldn’t be more pleased with how it went. From start to finish, they were completely professional - punctual, tidy, and clearly knew their stuff. What really stood out was how well they communicated everything. They took the time to explain what they were doing in plain, simple terms without ever making me feel like I was out of the loop. I felt genuinely confident that the job was being done right. Would absolutely recommend them to anyone.

great work done by the engineer.

Adil was excellent and identified the issue with the boiler very methodically, and he worked cleanly. Boiler has been working well today after Adil left and I will keep an eye on it over the next week as agreed to check whether there's any further issues (but it's looking positive so far!) Very grateful for the speediness of your offer to help after I posted.

Adil was really quick to come round and explained all the options and costs clearly. He was able to fix our problems quickly and give good advice on maintenance.

Thank you 👍

Spoke with a member of the team. Engineer arrived on the agreed date and was very polite and courteous. Very happy with service received. Thank you

Haroon arrived in time , was very polite and professional , explained everything through to myself about maintaining ;which I feel is important. He thoroughly checked / tested the system and was very knowledgeable , after a flush of the system he found the problem for the pressure and rebooked in a timely manner

First time we have used FIRST RESPONSE 369 and glad we did Good communications, they contacted my tenant direct to arrange the visit, and arrived promptly and carried out a thorough inspection of the installation.