1 exact review-text pattern(s) found across sources
Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of wrongdoing.Public evidence profile
First Response 360 Ltd
Review quality
Caution noted
Emergency callout
Central Heating Repair
Credentials & registries
3 credentials shown
Review caution: one or more review signals need a closer check.
No Trust Score yet
- Rated 4.9 from 193 reviews across 2 review sources
- 12 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
3 checksWhat we can verify about First Response 360 Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityCaution notedSee detail →Emergency calloutCentral Heating RepairSee detail →Credentials & registries3 credentials shownSee detail →
See the full verification checklist for First Response 360 Ltd →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Assessed 5 Jul 2026
Credentials and associations
3Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
How Checkatrade customers rate them (out of 5)
Reliability4.9
Communication5.0
Quality of work5.0
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade167 reviews · 4.9 avg
- TrustATrader26 reviews · 5.0 avg
Highlights
“I recently had Haroon and Adil over to install my boiler and I couldn’t be more pleased with how it went. From start to finish, they were completely professional - punctual, tidy, and clearly knew their stuff. What really stood out was how well they communicated everything. They took the time to explain what they were doing in plain, simple terms without ever making me feel like I was out of the loop. I felt genuinely confident that the job was being done right. Would absolutely recommend them to anyone.”
“great work done by the engineer.”
“Adil was excellent and identified the issue with the boiler very methodically, and he worked cleanly. Boiler has been working well today after Adil left and I will keep an eye on it over the next week as agreed to check whether there's any further issues (but it's looking positive so far!) Very grateful for the speediness of your offer to help after I posted.”
Detailed reviews
These are the individual reviews we hold for First Response 360 Ltd, including the highlights above. The 193 headline total is the review volume reported across public review sources.
Thank you 👍
Verified by Checkatrade
Haroon arrived in time , was very polite and professional , explained everything through to myself about maintaining ;which I feel is important. He thoroughly checked / tested the system and was very knowledgeable , after a flush of the system he found the problem for the pressure and rebooked in a timely manner
Completed the job in a timely manner, professional and completed the job to a high standard. Highly recommend
Verified by Checkatrade
First time we have used FIRST RESPONSE 369 and glad we did Good communications, they contacted my tenant direct to arrange the visit, and arrived promptly and carried out a thorough inspection of the installation.
Verified by CheckatradeBoiler diagnosis and repair
Really pleased with the service received, from coming to diagnose the initial problem with our boiler, through to fitting replacement parts and servicing. Was kept informed at all stages.
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by Checkatrade
Very good service, found the issue quickly and was able to resolve there and then.
Verified by CheckatradeGreat boiler service! First Response 360 were called to service my boiler. Great job!
First Response 360 were called to service our boiler. He politely offered to remove his shoes at the door showing great manners and etiquette for my home. He checked the boiler and provided great advice way outside of the job that he was called for, thus helping me to make savings and maximise my boiler. He serviced the boiler professionally and efficiently. He wasted no time, provided great service and advice and directed me exactly where to go for a new part that was needed. Would definitely recommend 10/10
Verified by Checkatrade
Called this Gentleman to report the issue-he came in on the same day few hours after, very communicative and knowledgeable quickly found and explained the issue, managed to fix the problem in 30 min and I can enjoy hot water again;) A job well done!
Verified by Checkatradereplace boiler pressure valve
It was quick and professional. He serviced the boiler for me as well!
Verified by Checkatrade
Excellent communication from start to finish and sorted my problem out on the same day, despite having to source a spare part from elsewhere so had to come back. Very courteous and just got on with the job.
Verified by CheckatradeBoiler repair and service
Rang yesterday evening (Saturday) to fix a boiler issue. Arranged to come out the next day, despite it being a Sunday. The gas engineer, Haroon, was very professional. Removed sludge, serviced the boiler (after another company had done half a job) and provided sound advice. Tidy, communicated well...will definitely keep his number to hand for the future.
Verified by CheckatradeBoiler repair and service
Haroon the gas engineer was excellent. He was friendly, helpful and professional. He explained everything that he was doing and why. He made as little mess as possible and in any case he cleaned and tidied up at the end. Brilliant service from start to finish. Would not hesitate to recommend.
Verified by Checkatrade
What an amazing company, I rang at 8am and they were here by 11am. Checked out the problem, diagnosed it and fixed it all within 90 minutes. I was kept fully informed of everything throughout and lovely polite, expert service. Would highly recommend
Engineer Adil attended within 2 hours of my Saturday p.m call, quickly diagnosed the problem, did some rebalancing of radiators and stayed to check heat was getting to all radiators.
Verified by CheckatradeBoiler emergency repair call out
Excellent call out, they were incredibly understanding and helpful about what needed doing.
Local context
Rated 4.9, in line with the local average for electricians in Wigan
Across 39 electricians in Wigan, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
5 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
First Response 360 Ltd has been vetted and approved by TrustATrader. Covering Wigan, Bolton, Preston and Manchester
Services they list
Air Source Heat Pump Installation - ASHPAir Source Heat Pump Servicing / Repair - ASHPGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12Smart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BoltonLancashire
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
- Guarantee: workmanship guarantee
- Good to know: Free quotes · Fixed pricing
- VAT registered: GB 345798451 · check on the HMRC VAT checker (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Which? Trusted Trader · verify (opens in new tab)
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerIn England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.
Want an extra legitimacy check? Run the Cowboy Checker on First Response 360 Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed12 reviews in the last 12 months.
How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
First public review2019Website online since2019
Good to know
Common questions about First Response 360 Ltd
Is First Response 360 Ltd a legitimate business?
First Response 360 Ltd has 193 independent public reviews, rated 4.9 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about First Response 360 Ltd?
First Response 360 Ltd has 193 public reviews, averaging 4.9 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How is First Response 360 Ltd rated on reliability and quality?
On Checkatrade, customers rate First Response 360 Ltd by category: Reliability 4.9 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where First Response 360 Ltd is strongest, not just the overall average.
How do I know First Response 360 Ltd's reviews are genuine?
First Response 360 Ltd's 193 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has First Response 360 Ltd had recent public reviews?
First Response 360 Ltd has 12 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is First Response 360 Ltd qualified and accredited?
We hold 3 independently sourced credentials for First Response 360 Ltd, including Gas Safe Register, CHAS, TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
Does First Response 360 Ltd guarantee their work?
They state on their own website that workmanship guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does First Response 360 Ltd specialise in?
First Response 360 Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.