FixLink

Public evidence profile

FixLink

Tunbridge Wells
5.023 reviews in the current record
Public profile launch summary

Launch summary

FixLink

FixLink is a well-established business based in Tunbridge Wells, Kent and also covers Tonbridge, Sevenoaks, Crowborough, Edenbridge and all surrounding areas in Kent and East Sussex. FixLink is run by Mark Anderson, a highly skilled and qualified gas engineer, Gas Safe, NICEIC registered, Worcester-Bosch Accredited Installer and fully insured. Our reputation is extremely important to us, so we guarantee that as our customer you will receive a reliable, dependable and professional service every time. Great customer communication, polite, reliable and respectful to the customer's property. FixLink is offering extended Boiler Guarantees available through our Worcester Bosch Accredited Installer Scheme. Boiler, central heating and gas engineers Gas safety testing and inspection Boiler installation Boiler repair Boiler servicing Underfloor heating Radiators and central heating Immersion Heaters Power flushing Plumbers

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Proof gaps

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3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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Review evidence

Review coverage and highlights

23
Review depth23
Source platforms4
Loaded sample8
Latest dated reviewDates unavailable
Which? Trusted Traders23 reviews · 0.3 avg

Fix link installed a new boiler and replaced some radiators in my cottage. Mark turned up exactly when he said he would. He was polite and considerate, respecting my property at all times. When the work was completed he left my home in a clean and tidy condition.

Rosie · Which? Trusted Traders0.3

Mr. Anderson helped us out with an emergency between Christmas and the New Year (2018). Our existing boiler failed and Mr. Anderson was on the job right away sourcing and replacing the boiler. The work was carried out in a very tidy and efficient manner. Mr. A working from 8 in the morning until late. We were talked through every step of the way as to what he was doing. A very hard working and conscientious gentleman. We certainly would not hesitate to recommend this company.

Robert Crompton · Which? Trusted Traders0.3

We had our fuse board replaced and some water pipes sorted for our house renovation which was both complicated and time pressured. Mark was professional and delivered excellent standards as promised

S Harris · Which? Trusted Traders0.3
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Professional endorsements

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0

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Reviews

Customer review evidence

23 total

Source-refresh labels elsewhere show when MTT last checked the record.

Rosie5 rating

Fix link installed a new boiler and replaced some radiators in my cottage. Mark turned up exactly when he said he would. He was polite and considerate, respecting my property at all times. When the work was completed he left my home in a clean and tidy condition.

Which? Trusted Traders
Robert Crompton5 rating

Mr. Anderson helped us out with an emergency between Christmas and the New Year (2018). Our existing boiler failed and Mr. Anderson was on the job right away sourcing and replacing the boiler. The work was carried out in a very tidy and efficient manner. Mr. A working from 8 in the morning until late. We were talked through every step of the way as to what he was doing. A very hard working and conscientious gentleman. We certainly would not hesitate to recommend this company.

Which? Trusted Traders
S Harris5 rating

We had our fuse board replaced and some water pipes sorted for our house renovation which was both complicated and time pressured. Mark was professional and delivered excellent standards as promised

Which? Trusted Traders
Pewe515 rating

Mark at Fixlink is friendly and provides an efficient service, I no hesitation in recommending him. He has replaced a gas boiler, installed radiators, cloakroom plumbing and tiling. Removed and refitted a bathroom. Also fitted a new consumer unit, upgraded our wiring, lights and sockets.

Which? Trusted Traders
Mel Byford5 rating

Mark popped in at very short notice as our kitchen tap was leaking uncontrollably. He advised us to get a new tap and lent us a catalogue. We purchased and collected one and Mark returned later that day to fit it.

Which? Trusted Traders
Lucy5 rating

Fixlink have looked after our gas, electrical and plumbing needs since we moved to our village. They are reliable, punctual and exceptionally willing to provide help wherever and whenever necessary. I have recommended them to several people, all of whom have had a good experience.

Which? Trusted Traders
Jane in Kent5 rating

I was very impressed by Mark. He managed to see me very quickly and sorted out the problem with my combi boiler, meaning I could once again use my bath! He gave me full details of the cost before carrying out the work, and he did the work for a very fair price. He is very polite, friendly and generally a joy to have around. He gave me some good advice regarding the upkeep of my boiler and I would be very happy to recommend him and to use him again.

Which? Trusted Traders
Customer in East Sussex5 rating

Wanted a vertical radiator to replace very heavy horizontal one. Mark gave me a quote within hours and fixed the new one within 2 days. A friendly, rapid, clean and efficient service.

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Needs 40 more points

Qualifying Score Detail

20/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

20 of 100 points20%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
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GapReviews 100+

23 reviews and 5.0 average rating; need 100 reviews and 4.0+.

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PassedPhone number

Phone listed: 07943504255.

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