"When our old boiler broke down during the February cold snap, we found ourselves suddenly without heating or hot water. Floorplan Group came to the rescue. They arranged a prompt site visit, provided a detailed and transparent quote — including safe disposal of the old unit — and managed to install a new gas boiler at short notice. The work was carried out neatly, efficiently, and with clear communication throughout."
Public evidence profile
FLOORPLAN PLUMBING & GAS ENGINEERING LTD
Launch summary
FLOORPLAN PLUMBING & GAS ENGINEERING LTDVerified central heating in Eastleigh, Hampshire, rated 10/10 from 21 reviews on Checkatrade.
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Customer voice from the public record
"Thank goodness we found Floorplan plumbing and gas engineering! My elerdly nan’s boiler was leaking, which made her very distressed, so we contacted Floorplan. Jamie and Ammo came to see her that very same day and ordered the part required to fix her boiler and came back once the part had arrived. They were both incredibly professional and patient!!! They explained everything to her and made sure she understood that she would still be able to use her heating and hot water in the meantime. Thank you both so much! Lovely men!"
"Ammo and Jamie arrived promptly at my premises to look at my boiler , they were very polite and friendly and quickly established we needed a new diverter valve after a quick dash to suppliers the part was replaced and all in working order again ! Would definitely recommend them to anyone , they were very tidy and took any old parts away ,, thank you Floorplan plumbing !!"
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Review coverage and highlights
When our old boiler broke down during the February cold snap, we found ourselves suddenly without heating or hot water. Floorplan Group came to the rescue. They arranged a prompt site visit, provided a detailed and transparent quote — including safe disposal of the old unit — and managed to install a new gas boiler at short notice. The work was carried out neatly, efficiently, and with clear communication throughout.
Thank goodness we found Floorplan plumbing and gas engineering! My elerdly nan’s boiler was leaking, which made her very distressed, so we contacted Floorplan. Jamie and Ammo came to see her that very same day and ordered the part required to fix her boiler and came back once the part had arrived. They were both incredibly professional and patient!!! They explained everything to her and made sure she understood that she would still be able to use her heating and hot water in the meantime. Thank you both so much! Lovely men!
Ammo and Jamie arrived promptly at my premises to look at my boiler , they were very polite and friendly and quickly established we needed a new diverter valve after a quick dash to suppliers the part was replaced and all in working order again ! Would definitely recommend them to anyone , they were very tidy and took any old parts away ,, thank you Floorplan plumbing !!
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Customer review evidence
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When our old boiler broke down during the February cold snap, we found ourselves suddenly without heating or hot water. Floorplan Group came to the rescue. They arranged a prompt site visit, provided a detailed and transparent quote — including safe disposal of the old unit — and managed to install a new gas boiler at short notice. The work was carried out neatly, efficiently, and with clear communication throughout.
Thank goodness we found Floorplan plumbing and gas engineering! My elerdly nan’s boiler was leaking, which made her very distressed, so we contacted Floorplan. Jamie and Ammo came to see her that very same day and ordered the part required to fix her boiler and came back once the part had arrived. They were both incredibly professional and patient!!! They explained everything to her and made sure she understood that she would still be able to use her heating and hot water in the meantime. Thank you both so much! Lovely men!
Ammo and Jamie arrived promptly at my premises to look at my boiler , they were very polite and friendly and quickly established we needed a new diverter valve after a quick dash to suppliers the part was replaced and all in working order again ! Would definitely recommend them to anyone , they were very tidy and took any old parts away ,, thank you Floorplan plumbing !!
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