“Kevin was really lovely, arrived quickly and fixed the issue without any fuss. Really appreciated it.”
Public evidence profile
Fort Locks
Credentials & registries
Which? Trusted Traders
Companies House
Active incorporated business
Trust Score
79out of 100
- Rated 5.0 from 875 reviews across 2 review sources
- 69 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume875
Independent sources3 independent public sources
Credentials1 credential shown
How this score is made up
What customers say55.3 of 60
Independent checks16.9 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials0.8 of 10.1
- Ways to reach them10.1 of 10.1
- Reviewed on more than one site2.5 of 5.1
- Registered company details3.4 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Customers often mention
Where these reviews are published
- Checkatrade711 reviews · 5.0 avg
- Which? Trusted Traders164 reviews · 5.0 avg
Highlights
“We needed an emergency locksmith to attend to one of our properties, I called Kevin and the job was done very quickly and great customer service.”
“Really great service, quick and efficient. Answered all my questions and was thorough with the job!”
Detailed reviews
These are the individual reviews we hold for Fort Locks, including the highlights above. The 875 headline total is the review volume reported across public review sources.
Customer recommends this business
Very efficient
Kevin was very efficient, friendly and helpful. Explained what he was doing thoroughly and was happy to help and answer any questions. Would definitely recommend.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Excellent service
Kevin has done lock and handle repair work for me and my neighbour. He is friendly and explains the work clearly
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
No job too small or large
Fort Locks has been our go to company for all our door and locks issues for 10 years now. Kevin is not phased by any problems and is 100% trustworthy, fast, dependable and a real problem solver. A few years ago he changed every single lock in our building, which was over 50 doors. We've also called him out for just a single annoying door that won't close or extra keys. Highly recommended.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Efficient and professional
Kevin arrived at the agreed time, assessed the problem and resolved quickly within estimated costs. Happy to recommend to others.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Great and fast work!
I was on my way out with my mum and after closing the front door, I realised that I left my key in the door. I quicly called Fort Locks . I was pleasently surprised when Kevin arrived at such short notice at the property and within minutes he opened the door for me. Everything was done in a profesional way with no damages . I highly recommend their services. 10/10
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 10 detailed reviews on this pageShow fewer reviews
Customer recommends this business
Lock change
Great service arrived in about hour. Very swiftly changed lock. Explained how it was different from my previous lock. Gave be 5 keys. Advised any issues, just call and he will come back. Thoroughly recommend.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Fast &Efficient Service
I had a problem with my uPVC front door catch mechanism. I had used Kevin from Fort Locks a few years ago for my mother-in-law and still had his contact details so I gave him a call. Kevin managed to get to me after only a couple of hours, which was great, as I couldn’t use my front door at all. He provided excellent advice and gave me a couple of options (which varied in price). My door was fixed within 10 mins. I’d definitely recommend Fort Locks to anyone who wants a fast and efficient service.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Verified by Checkatrade
I phoned Kevin in the evening and he arranged to come out the very next morning. He was prompt and on time, and was very friendly and helpful with his advice. Really pleased with the work and would absolutely reccomended - thank you very much
Verified by Checkatrade
Excellent service. Quick, responsive, efficient, and willing to find a pragmatic solution.
Verified by Checkatrade
Great service. Fast, friendly and professional
Customer recommends this business
Fast and friendly
Kevin saved my locks! I had just moved into a new house and the front door wasn’t very secure. I messaged the night before and he managed to fit me in the next day. Did a great job and was very knowledgeable. Thank you so much!
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Highly recommend Kevin! Honest, fast, and professional service. He explained pricing in advance, completed the job quickly, and even helped to fix a door that was difficult to close.
Kevin saved my locks! I had just moved into a new house and the front door wasn’t very secure. I messaged the night before and he managed to fit me in the next day. Did a great job and was very knowledgeable. Thank you so much!
Customer recommends this business
Great locksmith
Fortlocks are a highly reliable and efficient locksmith whom I would highly recommend for anyone in the London and Hertfordshire areas
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Verified by Checkatrade
Highly recommend Kevin. Responsive and communicative, he was excellent and fixed our jammed door quickly. He was tidy and professional and went above and beyond - fixing issues we’d been having with it for years. Cost was as quoted so no surprises. Very pleased - thank you!
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on Checkatrade.
“Kevin was really lovely, arrived quickly and fixed the issue without any fuss.” · Checkatrade, 22 Mar 2026
“I called Kevin and the job was done very quickly and great customer service.” · Checkatrade, 11 Mar 2026
“I phoned Kevin in the evening and he arranged to come out the very next morning.” · Checkatrade, 10 Feb 2026
“Honest, fast, and professional service. He explained pricing in advance” · Checkatrade, 27 Jan 2026
“Responsive and communicative, he was excellent and fixed our jammed door quickly.” · Checkatrade, 17 Jan 2026
“Quick, efficient and friendly service throughout, with the operation of the lock explained to me after it was fitted.” · Checkatrade, 19 Dec 2025
“Kevin arrived at the agreed time and replaced a lock for a lost key.” · Checkatrade, 11 Feb 2026
“He was prompt and on time, and was very friendly and helpful with his advice.” · Checkatrade, 10 Feb 2026
“Great service. Great communication. Totally reliable. Will definitely use again.” · Checkatrade, 4 Dec 2025
“front door was jammed and Kevin came round and managed to open it without needing to replace the mechanism. He realigned the door and now its working perfectly again” · Checkatrade, 15 Jan 2026
“A prompt and thorough service with additional work carried out at no extra cost.” · Checkatrade, 20 Dec 2025
“he spotted a simple way to make my French Windows more secure and am following his advice.” · Checkatrade, 19 Dec 2025
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Companies House registration
ActiveActive incorporated business
Fort Locks Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameFort Locks Limited
Company number15320755
Incorporated
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 3 years on the register also points to an established business rather than a brand-new one.
Source-listed gallery
5 photosPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
IMG_9880.jpg
Patio Door Lock.jpg
Mortice Locks.png
Euro Barrell Cylinder.jpg
From Which? Trusted Traders
Opening hours
Open 7 days a week
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Sunday
- 12am–11:59pm
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Doors Opened / UnlockedLock FittingLock RepairSafe LocksSecurity Door LocksSnap LocksWindow Lock RepairEmergency locksmith serviceUPVC lock specialistsComprehensive locksmith serviceAccess controlSafes
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HertfordshireLondon Colney
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Facebook (opens in new tab)
- Emergency availability: Emergency locksmith support
- Insurance: Fully insured
- Areas served: St Albans, Hertfordshire
- Good to know: Free quotes · Background-checked staff
Accreditations it displays. Confirm each is current on the official register before you hire:
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Steadily reviewed69 reviews in the last 12 months, in line with their long-term review pace of about 62 a year.
How long they've really been tradingThe earliest independent record of them trading is 2012, so at least 14 years. They appear in 2 separate independent sources.
First public review2012Company registered2023
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Want an extra legitimacy check? Run the Cowboy Checker on Fort Locks before you contact them.
Run Cowboy Checker →Good to know
Common questions about Fort Locks
Is Fort Locks a legitimate business?
As of 5 Aug 2026, we hold 875 independent reviews across Checkatrade and Which? Trusted Traders for this business, and Companies House lists Fort Locks Limited (no. 15320755) as active, checked 26 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Fort Locks?
Fort Locks has 875 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How is Fort Locks rated on reliability and quality?
On Checkatrade, customers rate Fort Locks by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Fort Locks is strongest, not just the overall average.
How do I know Fort Locks' reviews are genuine?
Fort Locks' 875 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Fort Locks had recent public reviews?
Fort Locks has 69 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Fort Locks qualified and accredited?
We hold 1 independently sourced credential for Fort Locks, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Fort Locks a registered business?
Fort Locks Limited is a registered business on Companies House (company number 15320755), incorporated 1 Dec 2023, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Is Fort Locks insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What does Fort Locks specialise in?
Fort Locks lists specialist services including Doors Opened / Unlocked, Lock Fitting, Lock Repair, Safe Locks, Security Door Locks, Snap Locks. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Fort Locks cover?
They state on their own website that they cover St Albans, Hertfordshire. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Fort Locks been trading?
Fort Locks has been reviewed on public sources since 2012.