G & R Tree Surgeons

Did not turn up!

I used this company a couple of years ago and was happy with the work carried out. I got a quote, booked and confirmed a job for work to be carried out in March 2022. Even though the price had increased for the same work completed previously, I didn’t question this as was happy with their previous work. On the day of the job, no one arrived at the agreed time and after an hour I called the office and left a message. I eventually received a call 3 and ½ hours after the agreed start time and explained that no one had arrived. I was then called back to say that someone had called in ill and an emergency job had come up and they had missed our job. They eventually said they would try and get to me around 2pm. In the end I told them not to bother as I had appointments that could not be rearranged. I did not receive any call to say about delays or any real apology, even though specific arrangements had been made to be at home on the morning of the work. It is a shame, as I was happy with the work carried out a couple of years ago and was even willing to accept a rise in price without question but I cannot recommend this company after these recent events.

Worth paying a little extra to get G&R

I cannot recommend G&R Tree Surgeons too highly. I have now used them five times. This last time it was to cut down six large Cypress trees all about 30 metres tall. G&R came equipped with exactly the right modern tools to do the job and carried it out very efficiently. No damage was caused to nearby property. The site was cleaned thoroughly before they departed. The men involved were very pleasant to deal with, and we consulted each other as the work progressed. I will always get quotations for tree work, but I will willingly pay a little bit extra to have G&R.

Work completed: 10 Aug 2021

Fourth time used

We have used G&R Tree Surgeons four times now. First in 2013, then 2104, 2015, and now in 2019. We have been extremely satisfied. Their quotation spells out the work to be done, and they do this meticulously. I would re-iterate what another reviewer said. When any tree surgeons arrive one should go round the garden with them and say exactly what you are expecting to be done. Then you should watch now and then, to make sure it is will be as expected, especially with any trees where special care needs to be taken of too much being taken off. With G&R one can also later request more is taken off to get the shape of tree one wants. I find that that the men from G&R are receptive to all requests and comments. When the work is finished they clear up very well. They have always been competitive, but I would now be prepared to pay slightly more, knowing the quality of their work, and the service they give.

Work completed: 7 Nov 2019

Highly recommend

The second time I have used G & R Tree Surgeons- they are efficient, good value, get the job done and leave the place tidy. They were careful with not damaging any shrubs and fencing. Antony and James were both polite and extremely helpful. I would recommend them anytime.

Work completed: 15 Apr 2019

Which? Local Review

I would recommend them. Nice people to deal with and they do a very good job including clearing up. But do make sure they only cut what you want . Their intentions are good. But their idea of what will be best, may not be yours. In my experience it is not enough to just tell the men when they come. One needs to watch and maybe stand over them when there are surrounding branches one does not want touched.